Marketplace Manager

As Marketplace Manager you will take ownership of Mous’ fastest growing sales channel. We have an exciting vision for our Marketplace channels and we are looking for someone to make that a reality. In this role you will support on the strategy and be accountable for the success of the channel.

📱 About Us 

We are Mous. People deserve tech and lifestyle products that are fit for purpose, perform as promised and allow them to be their best. So we are building the go-to brand refreshingly focused on product so people can have just that. We have consistently built our in-house expertise and spent millions in research and development on our relentless pursuit to making the best products possible. Over the past ten years we have flipped the tech accessory market on its head, raising the standards and people's expectations. We've made cases that can protect phones dropped from cranes, engineered magnetic accessory ecosystems before MagSafe even launched, partnered with Google to make super thin cases, developed impact materials and waterproof constructions to make backpacks that confidently protect laptops and we're only just getting started! 

We're creating products that empower people to be their best, whether they're on a wild adventure or commuting through the city. No matter what your everyday life looks like you can trust our products to remove frustrations, expand your experiences and help you to live without limits.

👋 About You 

We are looking for an analytical and proactive Marketplace Manager who is looking to accelerate an already growing area. We’ll be asking you to hit the ground running, getting hand-on in the platform, understanding our current opportunities and quickly shaping the direction of the area.  

As Marketplace Manager you will report into Emma Holmes, our E-commerce Lead. Excitingly, you will be responsible for the success of our Marketplace channel (predominantly Amazon). We have had huge successes in this area recently and we are looking for someone to understand the drivers of this success and apply these to our full product offering as well as scoping and prioritising new opportunities. 

We boast in-house video and design teams capable of producing beautiful and commercially successful assets. You will interface with these teams regularly to ensure we are consistently optimising. We also have an in-house data team who provide custom dashboards and analysis to support in decision making. With this, we will look to you to build out and implement a winning go-to-market strategy for new products as well as applying optimisations to existing products. Following this, we will look to you to inform broader business strategy based on concrete learnings.

• Around 2–4 years experience with a DTC brand, e-commerce aggregator, consultancy, or start-up 
• A 2:1 degree or higher under your belt (although this isn't a prerequisite) 
• Strong problem solver – never afraid to get stuck into the detail to uncover insights 
• Exposure to marketplace management, with an interest or focus on Amazon 
• A demonstrable commercial understanding with the ability to value and prioritise work ruthlessly 
• Proven analytical and Excel skills to build and evaluate hypotheses using data, with exposure to AB testing 
• Experience managing and developing a team, with a willingness to learn along the way 
• Agile and scrappy –you are action biased, embraceuncertainty with the tenacity to see things through to the end 
• An adept leader, you have the confidence to drive change with an entrepreneurial mindset 

🎉 About Our Offer

We have a hybrid approach to working at Mous so our team can have flexibility during the week, and we can retain the collaborative and vibrant Mous culture that people love. We expect people to come into the office at least two days a week but some teams opt for more as it’s beneficial for their workflow. Our office is in Hoxton and there are regular on-site activities (e.g. happy hours, painting classes, yoga on the roof etc.).

Here’s a summary of the benefits of working at Mous:

·         Opportunity to radically grow and develop through new experiences. Dream big, work hard, and make things happen!

·         A competitive starting salary reflective of your experience and value

·         Flexible hybrid working

·         Regular team and business socials

·         Charlie HR perks package including discounts on hundreds of high street brands and services

·         25 days holiday, plus bank holidays - if you wish to use your bank holiday days (8 days) to celebrate another religious holiday and work the normal UK bank holiday days, let's get it arranged!

·         Cycle to Work Scheme

·         Employee Pension Scheme

·         Employee Assistance Programme

·         30% discount for F&F on all Mous products

·         1-month paid leave after 5-years of service

🐭 About Our Values

We have established 3 core values, which inform and enhance the way we work. We expect anyone joining the business to embrace these values as essential parts of Mous life, and we’re looking for people who will build upon them in fresh and inspiring ways.

• Get Results

By comprehending our business plan, each person can ensure that they are taking accountability for their contribution towards it. We value strategic prioritisation, ensuring that everyone is enabled to deliver their best work. We also champion traits such as innovation, grit and resilience – we think differently and aren’t afraid to fail.

• Work Together

We value collaboration highly, recognising that there’s a lot to be learned from each other, and are always prepared to listen. We encourage regular peer feedback, readily praising great work as well as challenging one another candidly. We like to celebrate what makes us both unique and united, committing to regular IDEA initiatives and finding opportunities to support our local communities.

• Enjoy The Ride

We invite everyone at Mous to grab new opportunities and find ways to make each role their own. Things can change fast in an unpredictable industry like ours, so we always want to stay agile. And of course we don’t just work hard – we also like to let our hair down and enjoy the more social aspects of being part of our brilliant team!

🌈 About Our Commitment

Mous is an equal opportunity employer, and as a brand, we value authenticity and integrity. We strive to be different and know that if we are to create the most innovative products and deliver the best customer experience, we need to build a diverse team of individuals who can bring a variety of skills, experiences, and perspectives to the table. No matter your age, gender, sexual orientation, ethnicity, religion, or physical ability, at Mous, your individuality is celebrated.

As a D2C business and heavy user of plastics, we understand (and take very seriously) our responsibility to the planet. To stay true to our word, we've placed "Planet" firmly in our key business objectives and have formed a dedicated team, alongside our cofounders, to build an ESG plan we're proud of. Ultimately, we want to create a better world through our actions and we're doing so across our products, how we transport from A to B, and socially.