Job details

Associate, Client Account Management, Fund Administration

Company Description

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

Job Description

The Associate primary responsibility will be to provide administrative assistance to the Client Account Management Team and will play a crucial role in delivering exceptional services to our clients. You will be responsible for assisting with various tasks related to client communication, account management, and administrative duties. A partial list of responsibilities and skills includes:

Provide administrative support to the client account managers, including preparing documents, reports, and presentations.
Organize and maintain client files, records, and databases.
Assist in managing client accounts, including updating account information.
Preparation of key performance indicators reports.
Coordinate and schedule client meetings and appointments.
Work closely with the client account managers to ensure all client needs are met efficiently and effectively.
Identify and highlight opportunities for internal process improvement and increase in efficiency.
Conducting research and analysis to support the development of client strategies.
Participate in team meetings and contribute ideas for improving client services and operational efficiency.
Perform other duties as assigned and incidental to the work described above.

Qualifications

Bachelor's degree in business administration, marketing, communications, or related field preferred.
Excellent communication skills, both verbal and written.
Strong organizational and time management skills with the ability to prioritize tasks effectively.
Proficiency in MS Office Suite (Word, Excel, PowerPoint) and CRM software.
Attention to detail and a commitment to delivering high-quality work.
Ability to work independently and part of a team in a fast-paced environment.

Additional Information

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

MUFG is an equal opportunity employer.

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What You Should Know About Associate, Client Account Management, Fund Administration, MUFG Investor Services

Are you ready to kickstart your career in client account management? At MUFG Investor Services in Kuala Lumpur, we're searching for an Associate, Client Account Management to join our dynamic team. In this role, you will play a vital part in delivering exceptional service to our clients in the investment management industry. Your day-to-day tasks will involve providing key administrative support to the Client Account Management Team, which includes preparing documents and presentations, managing client files, and updating account information. Imagine being part of a collaborative environment where your organizational skills are crucial for coordinating meetings and assisting in managing client accounts. You'll also have the chance to contribute ideas for improving our processes and enhancing client strategies! At MUFG, we believe in investing in our people. You'll have the opportunity for continuous learning and development while working within a diverse and inclusive workplace. We promote a healthy work-life integration, supported by our approach to hybrid working, allowing you the flexibility to thrive both in and out of the office. With a comprehensive compensation package that includes medical insurance and assistance with gym memberships, we are committed to your overall well-being. If you have a Bachelor's degree in a related field and possess excellent communication and organizational skills, then we invite you to imagine your future here at MUFG Investor Services, where your contributions are truly valued.

Frequently Asked Questions (FAQs) for Associate, Client Account Management, Fund Administration Role at MUFG Investor Services

What does an Associate in Client Account Management at MUFG Investor Services do?

The Associate in Client Account Management at MUFG Investor Services is responsible for providing administrative support that ensures seamless client service. This position involves preparing documents for client meetings, organizing client records, maintaining databases, and assisting client account managers in managing accounts effectively.