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Content Marketing Specialist

Description

Title: Content Marketing Specialist

Location: Scottsdale, Arizona – Marketing Department

Employment Type: Hybrid in Office 

Benefits: Medical, Dental, Vision, Life, LTD/STD, Paid Time Off


About us:

MyCarrier provides SaaS (software as a service) products to the freight transportation industry. MyCarrier was founded in 2016 by former Executives of a large software powered freight brokerage and is now in the rapid scaling phase. Our difference is in our people. We believe that our team members are the greatest assets to our mission. We are driven to support our employees with all the tools and resources needed to support their individual talents. Our people live the values that make MyCarrier a great place to work. 

Learn more at: https://go.mycarrier.io


General Job Description:

The Content Marketing Specialist is responsible for planning, creating, and distributing high-impact content that supports brand awareness, thought leadership, sales enablement, and customer engagement initiatives. This role plays a key part in driving marketing strategy across various channels, including social media, email, the company website, and other digital platforms.

This is a highly creative and strategic role, offering ownership of end-to-end content initiatives and the opportunity to shape how our brand shows up in the market. The ideal candidate is a strategic thinker with strong writing and project management skills, capable of executing across multiple content formats and working cross-functionally with teams across the organization.


Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Duties and Responsibilities: 

  • Develop and manage thought leadership content, including blogs, podcast coordination, and written customer case studies.
  • Own the planning, writing, and execution of SEO-driven content.
  • Create and manage multi-channel marketing campaigns (strategy, landing pages, copy, and social media content).
  • Develop and maintain content in the Help Center and internal case study library.
  • Coordinate customer testimonial development including interviews, copywriting, and video time stamping in collaboration with internal stakeholders.
  • Manage and create content for the company’s social media platforms: LinkedIn, YouTube, Facebook, Instagram, and X.
  • Support brand awareness efforts through branding campaigns and ongoing audience engagement initiatives.
  • Oversee G2 review management and optimization strategy.
  • Collaborate with the sales team to create impactful enablement assets, including one-pagers, battle cards, and other materials informed by strategic messaging.
  • Support and execute marketing automation workflows using HubSpot.
  • Oversee the Resource Center (website and carrier versions) to ensure content is current and optimized.
  • Analyze marketing performance data to report on content effectiveness and guide future strategy.

Education and Experience: 

  • Bachelor's of Science in Marketing or related degree.
  • Proven experience in content marketing, copywriting, or digital marketing roles.
  • Strong understanding of SEO best practices, social media trends, and marketing analytics.
  • Proficiency with tools like HubSpot, Google Analytics, and content/project management platforms.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
  • Highly collaborative with a team-first mindset and strong attention to detail.


Work Environment:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 


Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 


Position Type/Expected Hours of Work:

This is a full-time position which will typically involve 40+ hours a week. 


Supervisory Responsibility:

None. 


Travel:

Minimal travel is expected for this role.


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Content Marketing Specialist, MyCarrier

Join MyCarrier as a Content Marketing Specialist in sunny Scottsdale, Arizona! Here, we’re reimagining the freight transportation industry with our top-notch SaaS products. We believe in the power of our people, offering a hybrid work environment that encourages creativity and innovation. As a Content Marketing Specialist, you’ll take charge of planning, creating, and distributing impactful content that drives brand awareness, thought leadership, and customer engagement. Your keywords will power our SEO strategy while engaging audiences across social media, email, and our company website. We’re looking for someone who’s not just a strong writer, but also adept at managing projects and collaborating across teams. You’ll be responsible for developing blogs, managing customer testimonials, creating multi-channel marketing campaigns, and analyzing performance data to refine our approach. With your passion for storytelling and attention to detail, you’ll help shape how MyCarrier is perceived in the marketplace. Plus, you’ll enjoy a robust benefits package that includes medical, dental, vision, and paid time off. If you’re ready to play a key role in a rapidly scaling company, let’s chat!

Frequently Asked Questions (FAQs) for Content Marketing Specialist Role at MyCarrier
What are the key responsibilities of a Content Marketing Specialist at MyCarrier?

As a Content Marketing Specialist at MyCarrier, your main responsibilities include planning and executing content strategies, managing social media platforms, developing thought leadership content like blogs and case studies, and analyzing marketing performance. Your role will significantly influence how our brand communicates and engages with its audience, vital in a fast-growing SaaS company in the freight transportation industry.

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What qualifications do I need to apply for the Content Marketing Specialist position at MyCarrier?

To be considered for the Content Marketing Specialist role at MyCarrier, candidates should have a Bachelor’s degree in Marketing or a related field, proven experience in content marketing or digital marketing, and a strong grasp of SEO best practices. Proficiency in tools such as HubSpot and Google Analytics is essential, as well as excellent written and verbal communication skills.

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How does MyCarrier support the growth of its Content Marketing Specialist?

MyCarrier is committed to supporting the growth of its Content Marketing Specialist by providing access to resources, tools, and a collaborative team environment. You'll have opportunities to work on diverse projects across various platforms, enhancing your skills while contributing to innovative content strategies that can drive brand awareness and customer engagement.

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What type of content will I create as a Content Marketing Specialist at MyCarrier?

As a Content Marketing Specialist at MyCarrier, you'll create various types of content, including blogs, customer case studies, social media posts, email newsletters, and SEO-driven articles. You will also manage multi-channel campaigns and coordinate customer testimonials, making your role integral to our content marketing strategy.

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What is the work environment like for a Content Marketing Specialist at MyCarrier?

The work environment for a Content Marketing Specialist at MyCarrier is dynamic and collaborative. The position allows for a hybrid work schedule, blending in-office and remote work. The office atmosphere is friendly, encouraging creativity and teamwork, making it an excellent place for innovative thinkers who thrive in fast-paced settings.

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Common Interview Questions for Content Marketing Specialist
How would you approach developing a content strategy for MyCarrier?

In developing a content strategy for MyCarrier, I would start by understanding the brand's goals and target audience. I’d conduct market research to identify trends in the freight transportation industry, ensuring that our content resonates with potential customers. Establishing content pillars aligned with our marketing objectives, I would focus on SEO optimization to enhance visibility, consistently analyzing performance metrics to refine our approach.

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Can you provide an example of a successful marketing campaign you managed?

Sure! In my previous role, I managed a multi-channel marketing campaign that included social media outreach, email marketing, and a blog series. By leveraging analytics and audience feedback, we tailored our content to engage users effectively, resulting in a 40% increase in website traffic and a significant boost in lead generation. Collaboration with the sales team was key to ensure our messaging resonated with our audience.

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How do you stay updated on the latest content marketing trends?

I stay updated on content marketing trends through continuous learning. I subscribe to industry newsletters, participate in webinars, and follow thought leaders on social media. Additionally, I engage in professional networks where insights and strategies are shared, ensuring that I’m always informed about emerging tools and best practices that can be applied to improve our strategies at MyCarrier.

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What tools do you prefer for content management and SEO analysis?

I prefer using tools like HubSpot for content management due to its extensive features for campaign tracking and workflow automation. For SEO analysis, I find Google Analytics invaluable alongside tools like SEMrush or Ahrefs, which provide deep insights on keyword performance, backlink profiles, and competitive analysis crucial for optimizing content effectively.

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How do you measure the success of your content marketing efforts?

Success in content marketing can be measured by analyzing various metrics. Key performance indicators (KPIs) like website traffic, social media engagement rates, lead generation, and conversion rates provide a comprehensive view of how our content is performing. I also review qualitative feedback, such as customer testimonials, to understand how our content impacts user experience and engagement.

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Describe your process for writing SEO-driven content.

My process for writing SEO-driven content begins with keyword research to identify terms and phrases our target audience is searching for. Then, I outline the content to ensure it remains structured and coherent. I always incorporate keywords naturally, focusing on providing valuable information while optimizing title tags, meta descriptions, and header structures to improve visibility. Regularly reviewing content performance helps in refining future content.

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How would you handle constructive criticism about your content?

Handling constructive criticism is vital for growth. I approach it with an open mind, seeking to understand the feedback and its context. By discussing it with my team or supervisor, I can clarify any misunderstandings and provide my perspective. Using criticism as a learning opportunity, I actively seek ways to improve my content and align better with the company's objectives and audience expectations.

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What role does collaboration play in your content marketing efforts?

Collaboration is crucial in content marketing. Working closely with sales teams, product managers, and even customer service helps me understand different perspectives and gather insights that enrich our content strategy. Regular brainstorming sessions and feedback loops ensure that our content is aligned with brand messaging and meets the needs of our target audience effectively.

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What experience do you have in managing social media accounts?

I have extensive experience managing social media accounts for various brands, where I focused on content creation, audience engagement, and performance analysis. My approach includes developing a content calendar, creating visually appealing graphics, and utilizing analytics to determine which types of posts resonate best with our audience. I actively engage with followers to build community and foster brand loyalty.

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Why are you interested in working as a Content Marketing Specialist at MyCarrier?

I am excited about the opportunity to work as a Content Marketing Specialist at MyCarrier because of your innovative approach to the freight transportation industry. I admire your commitment to leveraging technology to solve challenges within the field and am eager to contribute my skills in crafting meaningful content that aligns with your mission and engages your audience.

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MyCarrier's promise is to help millions of companies simplify shipping, making it fast, cost-effective, and right. We are passionate about shipping and the innovations needed to support tomorrow's supply chain, sensitive to the needs of our cust...

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Full-time, hybrid
DATE POSTED
April 17, 2025

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