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In-house Creative Agency Project Coordinator

Hi! And thanks for stopping by! 

We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.

We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB. 


About the Team

Our Unified marketing team is here to drive un-believe-able results for the business. They create demand in market for MYOB and engage AU & NZ businesses when it matters most to either acquire or retain them. They’re dedicated to delivering value for our customers by understanding their business pain points, and needs and ensuring we deliver them value at every stage of their journey.


About The Role

The Agency Project Coordinator plays a pivotal role within our in-house creative agency, responsible for delivering creative and strategic excellence through the successful execution of creative projects to the wider business. This role centers around the ability to take briefs, ask the right questions, align expectations, brief creatives and maintain focus on delivering outstanding work. They are the driving force that steers projects from briefing to delivery. A central aspect of this role involves adept stakeholder management, encompassing coordination with creative resources, operations, marketers, and the broader business.


About You

-  Previous project management/account management experience in marketing, agency, comms-based role desirable (2-3 years minimum)

-  Proven experience in dealing with creative projects, prioritisation, and managing stakeholders

-  Proficiency is using workflow tools and appreciation of the creative process


What You'll Do

-  Managing and planning creative projects from briefing to completion

-  Monitoring project progress, across multiple projects and provide project updates

-  Interpretation of the brief – aligning on the ask, goals, and expectations

-  Clarity and agreement on timeline, budget and output

-  Central point of contact for project stakeholders

-  Double checking all project deliverables for accuracy and striving for creative and production excellence

-  Inputting accurate data into workflow tool (Asana) which allows timely and accurate agency reporting


Our Culture & Benefits 

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.  

🎥 See what it's like to work at MYOB and what we're all about.


🎯 Do your best work in a flexible work environment, right down to financial assistance to set up your home office…it’s called Flexperience, and it’s designed by you and your team! 

🎯 Our partnership with Smiling Mind helps support the wellbeing of our team members and customers 

🎯 Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment 

🎯 A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more! 

🎯 Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution 

🎯 Access to best-in-class discounts and vouchers from leading retailers, and a lot more. 


We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.  


MYOB are an equal opportunity employer and we champion diversity. Don’t meet every single requirement of this role? Still apply!  Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement.  At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to ‘Culture Add’ means adding team members who not only value MYOBs standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB.  So, if you’re excited about this role, or about MYOB, we’d still love to hear from you!

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What You Should Know About In-house Creative Agency Project Coordinator, MYOB

Hi there! We're MYOB, and we’re thrilled you're considering a role with us as an In-house Creative Agency Project Coordinator in our vibrant Melbourne team! At MYOB, we empower businesses across Australia and New Zealand with innovative business management solutions, and we're more than just finance software. We're all about unleashing potential! In this pivotal role, you’ll be the heartbeat of our in-house creative agency, managing the exciting journey of creative projects from briefing to delivery. Your knack for asking the right questions will help align expectations and deliver outstanding results. You’ll collaborate closely with creative resources, operations, and marketers, ensuring that every project receives the attention it deserves. You’ll not only manage project timelines and budgets but will also be responsible for ensuring that all deliverables are top-notch. We're looking for someone with previous project management or account management experience, preferably in a marketing or agency context, who thrives in a dynamic, collaborative environment. So, if you’re ready to represent MYOB and create compelling stories that resonate with our customers, bring your diverse perspective and passion for excellence! We can’t wait to see what you’ll bring to our team!

Frequently Asked Questions (FAQs) for In-house Creative Agency Project Coordinator Role at MYOB
What are the primary responsibilities of an In-house Creative Agency Project Coordinator at MYOB?

As an In-house Creative Agency Project Coordinator at MYOB, you'll oversee managing and planning multiple creative projects. This involves taking briefs from stakeholders, aligning on expectations, managing timelines and budgets, and maintaining quality in deliverables. You'll serve as the central point of contact for all project stakeholders, ensuring smooth communication and project updates throughout the creative process.

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What qualifications are needed to become an In-house Creative Agency Project Coordinator at MYOB?

To be successful as an In-house Creative Agency Project Coordinator at MYOB, you should ideally have at least 2-3 years of project or account management experience in a marketing or agency setting. You’ll also need a strong understanding of the creative process, proficiency in workflow tools like Asana, and excellent stakeholder management skills that enable you to navigate through various creative projects efficiently.

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How does MYOB support the professional development of an In-house Creative Agency Project Coordinator?

MYOB is committed to your professional growth! As an In-house Creative Agency Project Coordinator, you'll have access to a variety of learning opportunities, including conferences, in-house training, and resources like LinkedIn Learning. Our focus on a learning environment encourages you to drive your own development, enabling you to stay on top of industry trends and sharpen your project management skills.

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What is the work culture like for an In-house Creative Agency Project Coordinator at MYOB?

At MYOB, we champion a culture of collaboration and value. As an In-house Creative Agency Project Coordinator, you'll work in a flexible environment where your ideas matter, and your diverse perspective is celebrated. We encourage a 'Culture Add' philosophy where each team member brings unique insights that enrich our workplace, ensuring that every voice is heard and respected.

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What employee benefits can an In-house Creative Agency Project Coordinator expect at MYOB?

As an In-house Creative Agency Project Coordinator at MYOB, you'll enjoy a comprehensive benefits package. This includes flexible working arrangements, financial assistance for home office setups, generous leave options, and programs that promote well-being. We also provide access to discounts from leading retailers, and a supportive environment where you can contribute to community initiatives focused on wellness and belonging.

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Common Interview Questions for In-house Creative Agency Project Coordinator
Can you describe your experience managing creative projects?

When answering this question, focus on specific projects you managed, detailing your role in each stage from briefing to completion. Highlight your organizational skills and how you maintained communication with stakeholders to ensure alignment and success. Use concrete examples to demonstrate your problem-solving capabilities in challenging situations.

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How do you prioritize multiple projects with different deadlines?

To answer this question effectively, explain your method for assessing project urgency and importance. Discuss how you use tools like Asana to keep track of progress and deadlines, and emphasize your communication with stakeholders to ensure a mutual understanding of priorities. Share an example where your prioritization skills led to successful project delivery.

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What steps do you take to align expectations with stakeholders?

In your response, emphasize the importance of clear communication at the start of each project. Describe your approach to using detailed briefs and regular check-ins to ensure everyone is on the same page. Use a past experience to illustrate how you successfully navigated differing expectations and reached agreement.

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How do you ensure the quality of creative deliverables?

Detail your process for reviewing creative work, which could include setting up review cycles with stakeholders and creatives. Explain how you check alignment with project goals and clarity on timelines and budgets, and provide an example where your attention to detail improved the final outcome of a project.

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Describe a challenging project you've managed and how you handled it.

When discussing a challenging project, be specific about the difficulties encountered and your response. Highlight your problem-solving skills by detailing the steps you took to address the issue, how you communicated with the team and stakeholders, and the successful resolution that followed.

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What tools or software do you use for project management?

Discuss your familiarity with tools like Asana or similar project management software. Highlight how these tools help you plan, track progress, and communicate with team members and stakeholders. Share any specific features you find particularly useful in managing creative projects.

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How do you handle feedback from stakeholders on creative projects?

Emphasize the importance of building a culture of open communication. Describe how you actively seek feedback, presenting it to your team constructively, and adjusting project plans as necessary. Provide an example demonstrating how you turned initial criticism into an opportunity for improvement.

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What techniques do you use to keep team members motivated throughout a project?

Discuss strategies such as setting clear goals, celebrating milestones, and fostering a supportive team environment. Explain how you communicate a shared vision and encourage team input to maintain motivation and enthusiasm throughout the project lifecycle.

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How do you manage changes to project scope or timelines?

Describe your approach to change management, emphasizing proactive communication and documentation. Highlight your negotiation skills when dealing with stakeholders and your focus on adjusting the project plan while maintaining quality deliverables.

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Why do you want to work as an In-house Creative Agency Project Coordinator at MYOB?

This is your chance to show enthusiasm for MYOB's mission and values. Discuss your admiration for the company’s innovative solutions, commitment to diverse perspectives, and collaborative culture. Tie your skills and experiences to how they can contribute to the success of the team and MYOB's goals.

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What do we do? We offer business management solutions. More than 50 of them, to be exact. Everything to help you with accounting, payroll, payments, retail point of sale, CRM and professional tax solutions - and more. We grow with you Once you st...

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Full-time, hybrid
DATE POSTED
December 11, 2024

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