Strategy & Operations Manager

As a Strategy & Operations Manager at Nash, your key responsibilities will revolve around executing regional expansion strategies, managing partnerships with local delivery providers, and leading cross-functional projects. You'll build and execute a launch playbook for new regions, conduct market analysis to identify trends and opportunities, and ensure that our operations align with broader business goals.

To be considered for the Strategy & Operations Manager role at Nash, you should have 5+ years of relevant experience in consulting, operations, or product management, preferably in a SaaS or logistics environment. A Bachelor’s degree in Engineering, Business, or a related field is required, while an MBA or advanced degree is a plus. Proficiency with CRM and analytics tools is also essential.

The Strategy & Operations Manager plays a pivotal role in Nash's regional expansion efforts by establishing and executing a comprehensive launch playbook tailored for new markets. You will conduct market analysis to identify customer needs and competitive landscapes, enabling data-driven decisions that support our growth in Asia Pacific.

A successful Strategy & Operations Manager at Nash is a strategic thinker with a knack for operational expertise. You should be adept at building strong relationships, using data to drive decisions, and executing plans in dynamic environments. Your ability to balance immediate operational needs with long-term strategic goals will be key to your success in the role.

Nash fosters a fully remote culture that emphasizes flexibility and work-life balance. As a Strategy & Operations Manager, you'll enjoy competitive compensation, flexible paid time off, and engaging quarterly team events to build camaraderie among teammates. Our inclusive environment celebrates diversity and encourages individuals from all backgrounds to apply.

When answering, focus on a specific initiative that resulted in measurable outcomes. Explain the context, your role, the strategies you implemented, and the results achieved. Be sure to highlight how your efforts align with business objectives.

Discuss your strategies for fostering strong partnerships, such as regular communication, understanding partner needs, and creating win-win scenarios. Use examples to illustrate how your relationship-building efforts have led to successful collaborations.

Identify metrics that are relevant to logistics and operations, like efficiency rates, delivery times, and customer satisfaction. Explain why these indicators are important and how you use data analytics to inform strategic decisions.

Explain your approach to project management, emphasizing your use of data to assess impact and feasibility. Discuss your methods for balancing short-term needs with long-term strategy and ensuring stakeholder alignment.

Share a specific example of an operational challenge you faced, how you analyzed the situation, the actions you took to resolve it, and the results. Highlight any lessons learned to showcase your problem-solving skills.

Discuss your experience in conducting market research, identifying trends, and making data-driven recommendations for expansion. Provide examples of how your market analyses have led to successful strategic initiatives.

Share a project where you coordinated efforts across different departments. Explain your role, how you ensured alignment between teams, and the outcomes achieved. Focus on your leadership and collaboration skills.

Discuss your openness to feedback and your strategies for incorporating constructive criticism into your work. Explain how you seek feedback from peers and supervisors to continuously improve your performance.

Mention specific tools like Salesforce, Tableau, or other relevant analytics platforms. Discuss how you use data visualization and reporting tools to drive decisions and communicate findings effectively.

Convey your enthusiasm for Nash's mission in the logistics industry and your alignment with company values. Discuss how your background and aspirations fit the role and how you envision contributing to Nash's growth.