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Senior Claims SIU Inside Investigator

Gore Mutual is transforming their company and looking for a Senior Claims SIU Inside Investigator to focus on anti-fraud investigations. They aim to leverage technology and innovation in their operations.

Skills

  • Insurance fraud investigation
  • Claims handling
  • Analytical skills
  • Interviewing skills
  • Communication skills
  • Problem-solving skills

Responsibilities

  • Investigate potential fraud by clients and suppliers
  • Create and update investigation strategies
  • Conduct thorough interviews and obtain statements
  • Compose final reports and provide recommendations
  • Assign files to SIU handlers
  • Deliver training on fraud awareness and detection
  • Act as a subject matter expert on insurance fraud

Education

  • Bachelor's degree in a related field
  • Insurance-related certifications preferred

Benefits

  • Flexible work schedule
  • Professional development opportunities
  • Health and wellness programs
  • Diversity and inclusion initiatives
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Claims SIU Inside Investigator, Gore Mutual Insurance

At Gore Mutual, a true leader in the insurance industry, we are excited to announce an opportunity for a Senior Claims SIU Inside Investigator in our Cambridge, Ontario office. This role is perfect for those who possess a keen investigative mind and a passion for combating insurance fraud. You’ll dive into potential fraud cases by clients and third-party claimants, ensuring thorough investigations take place without the need for fieldwork. By leveraging both internal resources and external SIU vendors, your primary focus will be to create and execute comprehensive investigation strategies. Daily tasks include scrutinizing submitted documentation for inconsistencies, conducting insightful interviews, and composing detailed reports that guide the claims department on how to proceed. This role also places a strong emphasis on acting as a subject matter expert on fraud, providing vital training to various teams, and staying ahead of the curve concerning the latest industry trends. As part of our hybrid work model, you'll engage in regular in-person collaboration at our Cambridge office while enjoying flexibility in your work environment. If you're ready to make a positive impact on the insurance landscape by standing against fraud, we want to meet you! Come and be a part of the transformational journey at Gore Mutual.

Frequently Asked Questions (FAQs) for Senior Claims SIU Inside Investigator Role at Gore Mutual Insurance
What responsibilities does a Senior Claims SIU Inside Investigator have at Gore Mutual?

As a Senior Claims SIU Inside Investigator at Gore Mutual, you will take on significant responsibilities, including investigating potential fraud across various claim types, strategizing investigation plans, conducting interviews, analyzing discrepancies in documentation, and composing detailed reports to guide the claims department. You'll also participate in training sessions, support inter-industry anti-fraud initiatives, and leverage AI tools to enhance fraud detection efforts.

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What qualifications are required for the Senior Claims SIU Inside Investigator position at Gore Mutual?

To be considered for the Senior Claims SIU Inside Investigator role at Gore Mutual, candidates need a minimum of 3 years of experience in insurance fraud investigations and claims handling. Familiarity with anti-fraud practices, strong analytical skills, proficiency in database maintenance, and excellent communication skills are crucial to effectively succeed in this position.

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How does the Senior Claims SIU Inside Investigator contribute to fraud prevention at Gore Mutual?

The Senior Claims SIU Inside Investigator plays a pivotal role in fraud prevention by conducting thorough investigations, identifying patterns of fraud, and developing mitigation plans. This individual also provides training to various teams, ensuring that everyone understands the importance of fraud detection and reporting, thereby fostering a culture of vigilance within the organization.

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What is the hybrid work structure for the Senior Claims SIU Inside Investigator at Gore Mutual?

The Senior Claims SIU Inside Investigator position at Gore Mutual follows a hybrid work structure, which requires you to work in-person at our Cambridge office at least once a week. This allows you to enjoy the benefits of flexibility while fostering collaboration and team dynamics in the workplace.

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What can a new Senior Claims SIU Inside Investigator expect in terms of training and professional development at Gore Mutual?

At Gore Mutual, new Senior Claims SIU Inside Investigators can expect a robust onboarding process complete with training on company protocols and industry standards. You'll also have opportunities for ongoing professional development, including participation in industry training, events, and access to resources that keep you updated on the latest trends in insurance fraud.

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Common Interview Questions for Senior Claims SIU Inside Investigator
Can you describe your experience with insurance fraud investigations?

When answering this question, be specific about your roles and the types of investigations you have conducted. Highlight your analytical skills and any tools or techniques you used to uncover fraudulent claims, which aligns well with the responsibilities of the Senior Claims SIU Inside Investigator at Gore Mutual.

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What strategies do you employ to manage your workload and prioritize investigations?

Discuss your time management skills and demonstrate how you assess incoming referrals based on factors like complexity and potential risk. This is vital for the Senior Claims SIU Inside Investigator position you are applying for.

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How do you handle discrepancies you find in submitted documentation?

Explain your investigative process and detail how you communicate findings. Give examples of times you took proactive actions to ensure accuracy that resonate with the job's expectations at Gore Mutual.

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What techniques do you use for conducting effective interviews?

Share your methodology for preparing and executing interviews. Explain how establishing rapport helps to obtain accurate statements, which is crucial for the role of Senior Claims SIU Inside Investigator at Gore Mutual.

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How familiar are you with AI tools used for fraud detection?

Discuss any experience you have working with AI tools in investigations. Mention specific tools you've used and how they helped improve detection rates, showing your understanding of emerging technologies relevant to the Senior Claims SIU Inside Investigator role.

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Can you give an example of a challenging fraud case you worked on?

Detail a specific case where you faced challenges, highlighting your problem-solving skills and analytical abilities. Focus on how your actions led to a resolution, which showcases your fit for the position.

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How do you ensure your investigative work meets ethical standards?

Explain your commitment to maintaining professionalism and ethics in your investigations. This aligns well with the expectations at Gore Mutual for conducting fair and accurate investigations.

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What methods do you use to identify patterns in fraudulent claims?

Describe analytical techniques or tools you have used to identify trends in insurance fraud. Being specific will demonstrate your knowledge and suitability for the Senior Claims SIU Inside Investigator role.

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How do you stay updated on industry trends in fraud prevention?

Discuss your commitment to ongoing education and attending industry events. Highlight how you plan to integrate learned knowledge into your work, which is aligned with the responsibilities of the position at Gore Mutual.

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What steps do you take when collaborating with external vendors for investigations?

Emphasize your communication and coordination strategies with vendors. Detailing a specific instance where effective collaboration led to successful investigations can illustrate your expertise for the role.

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Founded in 1839, Gore Mutual is Canada's oldest property and casualty insurer, with over $442M in premiums and over $1BN in assets as of December 31, 2018. Based in Cambridge, Ontario and Vancouver, British Columbia, this Canadian-owned and operat...

27 jobs
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$60,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 16, 2025

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