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Sr. Manager, Global Payroll Tech Ops

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Job Summary
This role will be responsible for providing Techno-Functional SAP applications support for the Global Payroll Systems organization including but not limited to Union Payroll, Benefits and Pension, Health & Welfare (PH&W) projects, audits & data requests.


Responsibilities:

  • Manage Union payroll special projects including day-to-day Pension Health & Welfare (PHW) application requests.
  • Assist with all phases of Payroll and/or Benefits projects from fit/gap analysis, requirements gathering, preparing functional specifications, user acceptance testing, production readiness, and post go-live for successful deployment.
  • Perform combined roles as business analyst, SAP configuration expert, and testing lead as needed.
  • Lead the annual SAP systems upgrade (HRSP) and Tax Update projects.
  • Provide production support and viable resolution to PH&W payroll discrepancies & disputes.
  • Assist payroll team members in reviewing and understanding payroll configurations especially Wage Types, overpayment/claim and other SAP delivered core payroll functionalities.
  • Communicate and collaborate with all stakeholders, including Business Users, Corporate Accounting, Labor Relations, and Payroll IT teams, to understand and document current processes and system interfaces and prioritize future enhancement opportunities. 
  • Identify opportunities and implement process automation to enhance efficiency and effectiveness of the PH&W disbursement processes and reporting functions.
  • Cross-train direct reports so they obtain advanced functional and technical working knowledge of SAP for troubleshooting production issues and providing accurate reports.
  • Provide on-going direction and mentoring to junior team members to ensure timely response to data requests & audits including Union pension contributions, Union dues and retiree health care contributions.
  • Evaluate Union and PH&W earnings and deduction configurations and recommend changes to resolve payment related issues.
  • Perform other tasks and assist with critical department activities where needed to meet project deadlines.

Qualifications

Basic Requirements:

  • 10+ years of SAP payroll techno-functional experience.  
  • Advanced knowledge of SAP payroll schema and rules, wage type configurations, and delivered payroll functionalities.
  • Experienced background in SAP query and reporting tools required.
  • Working knowledge of SAP Payroll processes and integrations with other modules such as Timekeeping and Finance.
  • Advanced Microsoft Excel and Power BI skills.

Desired Characteristics:

  • Excellent attention to detail in addition to overall strong analytical skills, troubleshooting and problem-solving skills.
  • Experience in working on multiple projects concurrently.
  • Ability to work effectively under pressure and remain professional during challenging work situations.
  • Excellent communicator and listener.
  • Solid leadership and project management skills.
  • Work independently and collaborate effectively with all employees at different levels.

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $100,000 - $135,000 (bonus eligible).

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

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Average salary estimate

$117500 / YEARLY (est.)
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$100000K
$135000K

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What You Should Know About Sr. Manager, Global Payroll Tech Ops, NBCUniversal

If you're looking for an exciting and challenging opportunity, consider the Sr. Manager, Global Payroll Tech Ops position at NBCUniversal, based in sunny Universal City, California! In this dynamic role, you'll be at the forefront of supporting and enhancing our Global Payroll Systems. Your day-to-day will involve managing special projects related to Union payroll and Health & Welfare while ensuring that payroll discrepancies and audit requests are resolved efficiently. The mix of responsibilities will keep you engaged—from hands-on SAP application support to leading annual system upgrades and collaborating with various stakeholders to optimize processes. At NBCUniversal, we pride ourselves on fostering a diverse and inclusive workplace, empowering you to bring your authentic self to work. You'll have the chance to mentor junior team members, guiding them through the intricacies of SAP, while continuously identifying opportunities for automation and efficiency in our payroll processes. With a base salary ranging from $100,000 to $135,000 (bonus eligible) and a hybrid work model, this role not only offers competitive compensation but also the flexibility to maintain a healthy work-life balance. Join our team and make a real impact by delivering high-quality payroll solutions within one of the world's leading entertainment companies!

Frequently Asked Questions (FAQs) for Sr. Manager, Global Payroll Tech Ops Role at NBCUniversal
What are the responsibilities of the Sr. Manager, Global Payroll Tech Ops at NBCUniversal?

As the Sr. Manager, Global Payroll Tech Ops at NBCUniversal, you'll oversee various responsibilities, including managing Union payroll projects, providing support for Health & Welfare applications, leading system upgrades, and resolving payroll discrepancies. You’ll work across multiple teams, ensuring that all project phases—from requirements gathering to go-live—are executed smoothly. Additional tasks include mentoring team members and identifying opportunities for process automation.

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What qualifications are required for the Sr. Manager, Global Payroll Tech Ops position at NBCUniversal?

To excel as a Sr. Manager, Global Payroll Tech Ops at NBCUniversal, candidates need at least 10 years of SAP payroll techno-functional experience. An advanced understanding of SAP payroll schema, wage type configurations, and reporting tools is essential. Familiarity with the integration of SAP Payroll with other modules such as Finance is also required. Strong analytical skills and attention to detail are crucial for success in this role.

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How can I succeed in the Sr. Manager, Global Payroll Tech Ops role at NBCUniversal?

Success in the Sr. Manager, Global Payroll Tech Ops role at NBCUniversal hinges on a blend of technical expertise and strong leadership skills. It's important to communicate effectively with stakeholders, mentor your team, and handle projects skillfully. Moreover, leveraging your problem-solving capabilities and paying attention to detail will ensure that you deliver efficient payroll solutions consistently.

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What tools and software are used in the Sr. Manager, Global Payroll Tech Ops position at NBCUniversal?

In the Sr. Manager, Global Payroll Tech Ops role, you will primarily work with SAP Payroll applications, with a specific focus on payroll schema and reporting tools. Proficiency in Microsoft Excel and Power BI is also vital for analyzing data and presenting reports. Familiarity with payroll processing and its integrations within SAP will support your contributions to enhancing our payroll systems.

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What is the work environment like for the Sr. Manager, Global Payroll Tech Ops at NBCUniversal?

The work environment for the Sr. Manager, Global Payroll Tech Ops at NBCUniversal is vibrant and collaborative, reflecting the company's commitment to diversity and inclusion. With a hybrid work model, you'll have the flexibility to balance in-office collaboration and remote work. You'll engage with various teams and have the opportunity to make a significant impact in the payroll functions of one of the leading entertainment companies in the world.

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Common Interview Questions for Sr. Manager, Global Payroll Tech Ops
Can you describe your experience with SAP payroll systems as a Sr. Manager?

When responding to this question, highlight specific experiences with SAP payroll systems, such as previous projects you've managed, the functionalities you are familiar with, and how you've used SAP to resolve payroll discrepancies or optimize processes.

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How do you approach mentoring junior team members in your role?

In answering this question, emphasize your mentoring style, any structured training programs you've developed, and how you ensure junior team members gain the necessary skills to succeed in payroll functions within SAP.

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What strategies do you employ to manage multiple payroll projects concurrently?

Discuss your project management techniques, such as prioritizing tasks, setting timelines, and continuously communicating with stakeholders to ensure all projects progress smoothly. It’s also beneficial to share any tools you use for project tracking.

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Explain a challenging payroll discrepancy you've resolved in the past.

For this answer, share a specific example of a payroll discrepancy, detailing how you investigated the issue, the steps you took to resolve it, and the outcome. This showcases your problem-solving skills and ability to handle pressure.

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How do you ensure compliance with payroll regulations at NBCUniversal?

Explain how you stay updated with payroll regulations and legislation, your processes for conducting regular audits, and how you implement necessary changes in response to new compliance requirements.

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What role does communication play in your job as Sr. Manager, Global Payroll Tech Ops?

Communication is critical. Highlight how you collaborate with various teams, such as Labor Relations and Corporate Accounting, to ensure effective information flow and how this collaboration enhances the payroll process.

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Describe a time you improved a process within the payroll department.

Share a specific instance where you identified inefficiencies in the payroll process, the steps you took to enhance it, and the measurable improvements that resulted from your changes.

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How do you handle high-pressure situations in payroll management?

Discuss your approach to managing stress, such as prioritization, remaining organized, and focusing on problem-solving methods, showcasing your ability to remain professional during challenging situations.

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What are the most important metrics you track in payroll operations?

Identify key performance indicators like accuracy rates, timeliness of disbursements, and compliance metrics, explaining why these are crucial for successful payroll operations.

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How do you leverage technology to enhance payroll efficiency?

Discuss specific technologies and tools you've implemented or utilized in the payroll process, including any automation you've introduced that has improved efficiency and accuracy.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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DATE POSTED
January 8, 2025

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