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Senior Incident Response Analyst

If you run toward knowledge and problem-solving, join usAbout NetAppNetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond."At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEOSenior Incident Response AnalystResearch Triangle Park, North Carolina, United StatesJob category: Information TechnologyJob ID: 128857-en_USJob summaryIn this role, you will be part of a team that is responsible for analysis of cyber threats that could impact company resources.The Sr. IR (Incident Response) Analyst will establish operating procedures to detect & respond to cyber incidents from external threats as an integral part of a Cyber Security Operations Center (CSOC). The Sr. IR Analyst will lead a team providing strategic and lifecycle direction. He/She will be the senior most escalation point for IR related events. This person must be a self-starter with the ability to research and solve problems independently but must also able to collaborate in a dynamic team environment. Leadership, Technical and Mentoring skills are crucial.Key Responsibilities• Establish processes for analysts who conduct security monitoring, triage and analysis, handle incoming notifications from NetApp personnel, and conduct notifications.• Handle escalations related to advanced persistent threat or forensic events.• Interface with executive and corporate management.• Continually research the current threat landscape and tactics as they apply to team and adjust accordingly.• Advise management on the effectiveness execute modifications where appropriate.• Write technical documentation and present technical briefings to varying audiences• Work with a globally distributed team, work some late hours or weekends as the role requires and ability to travel as needed to support the corporate objectives.Job requirements• Typically requires a minimum of 12 years of related experience with a minimum of 5+ years of information security experience. At least 3 years of experience in security monitoring, digital forensic analysis, penetration testing, or incident response is preferred.• Advanced understanding of network communications (TCP/IP networks, Web Protocols, Identity & Cloud) and IT security principles• Previous operational experience in a CSIRT, CIRT, SOC, or CERT, Security Incident Management – analysis, detection and handling of security events.• Expert understanding of tactics used by APT, Cyber Crime and other associated threat group• Advanced understanding of multiple operating systems such as Linux, Solaris, BSD, or Windows and comprehension of how attacks exploit operating systems and protocols• Advanced understanding of intrusion detection systems (e.g. Snort, Suricata) and tools (e.g. tcpdump, Wireshark)• Must understand how to analyze network traffic for suspicious and malicious activity• Scripting experience with one or more of the following: PERL, Bash, PowerShell, Python• Hands-on experience with other security technologies: Next-Gen Intrusion Detection Systems – FireEye, Damballa, or Palo Alto WildFire and Security Information & Event Management (SIEM) – ArcSight, Splunk, QRadar, etc;EducationBachelor of Arts or Sciences Degree is required, or equivalent experience.Equal Opportunity Employer:NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.Did you know...Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.Why NetApp?We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.If you want to help us build knowledge and solve big problems, let's talk.
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CEO of NetApp
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George Kurian
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What You Should Know About Senior Incident Response Analyst, NetApp

At NetApp, we believe in turning challenges into opportunities, and as a Senior Incident Response Analyst in Research Triangle Park, North Carolina, you will be at the forefront of this mission! If you have a passion for cybersecurity and the determination to solve complex problems, this is the perfect role for you. You’ll be part of a dedicated team focusing on the analysis of cyber threats that can affect our company resources. Your primary mission will be to develop operational procedures that enable us to detect and respond effectively to cyber incidents. As a senior member of our Cyber Security Operations Center, you'll provide strategic oversight and guidance to your team while stepping in as the top escalation point for incident response events. Your technical expertise and leadership skills will be paramount as you research the latest threat landscapes, handle escalations involving advanced threats, and interface directly with executives. Additionally, you'll deliver presentations and write comprehensive documentation to communicate findings and recommendations effectively. NetApp is not just about working alone; we foster collaboration and welcome input from our teams to bring innovative ideas to life. If you're ready to make a real impact in the world of IT security and lead efforts in a dynamic environment, join us at NetApp!

Frequently Asked Questions (FAQs) for Senior Incident Response Analyst Role at NetApp
What responsibilities does a Senior Incident Response Analyst at NetApp have?

The Senior Incident Response Analyst at NetApp is essential in handling cyber threats and incidents. Their responsibilities include developing procedures for security monitoring and incident response, leading a team to address escalated security events, and continuously researching current threat landscapes to incorporate findings into team strategies. They also prepare technical documentation and present findings to various audiences, highlighting their vital role in the Cyber Security Operations Center.

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What qualifications are needed for the Senior Incident Response Analyst position at NetApp?

To be considered for the Senior Incident Response Analyst position at NetApp, candidates typically require a minimum of 12 years of related experience, with at least 5 years in information security and a preferred 3 years in incident response or security monitoring. An advanced understanding of network communications, operating systems, and intrusion detection systems is essential, along with scripting skills in languages like Python or Bash.

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What type of work environment can a Senior Incident Response Analyst expect at NetApp?

At NetApp, the work environment is collaborative and dynamic. As a Senior Incident Response Analyst, you will work alongside a globally distributed team, often collaborate with different departments, and may work varying hours to address incident response needs. NetApp promotes diversity and inclusivity, fostering a culture of belonging where employee perspectives drive high performance.

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How does NetApp support employee development for Senior Incident Response Analysts?

NetApp prioritizes employee development through comprehensive support systems, including educational assistance, mentorship, and hands-on experience with leading security technologies. Senior Incident Response Analysts are encouraged to further their knowledge through training and certifications, ensuring they stay ahead in the ever-evolving cybersecurity landscape.

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What benefits does NetApp offer to Senior Incident Response Analysts?

NetApp offers a competitive benefits package for Senior Incident Response Analysts, including comprehensive medical, dental, and vision plans, volunteer time off, educational assistance, and financial savings programs. We strive to provide our employees with a supportive work-life balance, allowing them to contribute to both their personal and professional growth.

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Common Interview Questions for Senior Incident Response Analyst
How do you prioritize incidents when multiple security threats occur simultaneously?

When addressing multiple security threats at once as a Senior Incident Response Analyst, I prioritize based on the potential impact to the organization. I assess the severity of each incident, consider which could pose immediate risks to critical systems or sensitive data, and allocate resources accordingly to manage the most pressing threats first.

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Can you explain your experience with developing incident response procedures?

My experience in developing incident response procedures involves assessing existing protocols and identifying areas for improvement. I focus on standardizing processes that ensure a prompt and efficient response to incidents, incorporating best practices and insights gained from previous events to enhance our preparedness for future threats.

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What tools do you find most effective for incident detection and analysis?

I find tools like SIEM, intrusion detection systems, and network monitoring services vital for incident detection and analysis. Platforms such as Splunk or QRadar help me aggregate logs and analyze patterns, while other tools like Wireshark assist in dissecting network traffic to detect malicious activities.

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Describe a challenging incident you managed and the steps you took to resolve it.

In a challenging incident involving an advanced persistent threat, I led a team through initial detection to containment and remediation. We performed forensic analysis to identify the attack vector, communicated with affected parties, and implemented enhanced security measures post-incident to prevent future occurrences.

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How do you keep updated on the latest cyber threats and trends?

I stay updated on the latest cyber threats through continuous research, reading threat intelligence reports, participating in cybersecurity forums, and attending industry conferences. Engaging with my professional network also helps me stay informed about emerging threats and effective countermeasures.

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Can you explain the importance of teamwork in incident response?

Teamwork is crucial in incident response; each member brings unique expertise and perspectives that enhance our collective ability to detect, analyze, and respond to threats. Effective communication and collaboration not only boost our efficiency during an incident but also foster a supportive environment for sharing knowledge and strategies.

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What strategies do you use for documenting incident responses?

I utilize structured templates for documenting incident responses, focusing on the timeline of events, actions taken, and outcomes. This allows for clarity and facilitates post-incident reviews, ensuring lessons learned are recorded for future reference and team training.

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How do you manage stress during high-pressure incident responses?

To manage stress during high-pressure situations, I prioritize organization and clarity. By breaking tasks down into manageable steps and maintaining open communication with my team, I can facilitate a calm and focused environment, allowing us to effectively tackle the incident without becoming overwhelmed.

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What role does mentorship play in your professional development?

Mentorship plays a significant role in my professional development as it allows me to learn from experienced professionals. It provides valuable insights into industry standards and practices, encourages knowledge sharing, and helps me build a strong network within the cybersecurity community.

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Why is it critical to interface with executive management during an incident?

Interfacing with executive management during an incident is critical, as it ensures they are informed about the situation and the potential impacts. Their insights can help shape decision-making processes, facilitate resource allocation, and enable swift action to mitigate risks to the organization.

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NetApp is a global cloud-led, data-centric software company that empowers organizations to lead with data in the age of accelerated digital transformation. The company provides systems, software, and cloud services that enable them to run their ap...

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December 21, 2024

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