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NetBox Labs is seeking an Account Executive (AE) to play a pivotal role in the growth and expansion of our business. You will be tasked with proactive outbound prospecting and managing inbound leads. Given the technical nature of our product, a high technical aptitude is crucial to understand and articulate the value proposition effectively to potential clients. You will be responsible for the entire sales cycle, including the initial prospecting, qualification, technical discussions, pricing and contract negotiation, deal closure, expansion, and renewal. This role demands a combination of technical understanding, sales acumen, and relationship-building skills to drive significant impact and contribute to the company's success.

In this role, you will:

  • Proactively build, qualify, and close a new logo sales pipeline, ensuring you meet or exceed quota and drive steady bookings growth.

  • Be responsible for outbound motions to create 30% of your pipeline

  • Strategically prospect into Network Engineering management & technical end users, understanding their unique challenges and requirements.

  • Build strong and effective relationships with prospects using a consultative sales approach, leading to increased trust and deal velocity.

  • Work on both the acquisition of net new customers and the revenue expansion of existing customer accounts.

  • Build and manage accurate forecast and opportunity progress reporting.

  • Partner with our Solutions Engineers to ensure technical alignment and convey NetBox Labs’ value proposition and key differentiators.

  • Continually seek to improve your selling skills and iterate/improve on the sales process.

  • Develop an understanding of the partner ecosystem and competitive solutions.

You will work closely with:

  • Sales Engineering to ensure that a cohesive technical and business strategy is applied to each prospect, resulting in efficient and effective sales cycles, and repeatable wins.

  • SDR and Marketing Teams to collaborate on targeting, segmentation, and outreach strategies and messaging to drive effective prospecting campaigns

  • Sales and Executive Leadership to analyze, iterate upon, optimize our selling motions, and to create accurate forecast visibility.

  • Product Team to provide detailed customer insights into features, roadmaps, and requirements that would meet customer demand and accelerate the sales process.

It would be fantastic if you had the following background:

  • 3+ years of SaaS field experience with quota-carrying roles in fast-paced markets, focused on closing net new logos and demonstrating the ability to run complex sales processes. Experience working with open source technology is a plus.

  • 1+ years of experience working in a collaborative startup environment.  

  • An entrepreneurial and self-starter mentality with the ability to roll up your sleeves and get involved with many aspects of selling to “get it done”

  • A history of overachievement and consistently hitting or exceeding sales targets.

  • Proficiency in managing both inbound leads and outbound prospecting to build a robust pipeline.

  • Drive and competitiveness, underlined by a strong desire to win.

  • Technical aptitude and exceptional ability to articulate the business value of complex, technical enterprise products built on open source technology. Previous experience as a sales engineer or network engineer is a plus.

  • Specialized knowledge in Networking, Network Engineering, Network Automation would be a significant advantage.

Our culture and values: 

  • We own and solve problems with an innovative mindset and high attention to detail. We are always striving for improvements in our platform and methodologies. 

  • We put our community first and support our colleagues by sharing our knowledge and providing constructive feedback.

  • We value simplicity and focus and think twice before adding complexity. 

  • Given we are a remote-first team located all over the world, we value strong communication skills and an open, transparent culture. We use Google Apps, Slack, Zoom and Notion to collaborate in real time and work asynchronously. We also get together during the year at company events, plus at industry conferences, and meetups.

About NetBox Labs:

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

Average salary estimate

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What You Should Know About Account Executive , NetBox Labs

At NetBox Labs, we're on the lookout for an enthusiastic and driven Account Executive (AE) to join our dynamic team. This isn't just any sales role; it's a chance to play a vital part in our growth story as we scale our innovative solutions for complex networks. As an AE, you will engage with potential clients through proactive outbound prospecting while also managing inbound leads. Given the technical nature of our products, it's essential that you possess a strong technical aptitude to effectively communicate our value proposition. You will be in charge of the entire sales cycle—from initiating contact and qualifying leads to technical discussions and closing the deal. Expect to build lasting relationships with our prospects using consultative sales techniques to drive trust and deal velocity. Your success will depend on hitting quotas while strategizing on which Network Engineering management and users to connect with. Collaborating with our Solutions Engineers, you’ll ensure alignment to highlight NetBox Labs’ unique offerings. If you thrive in fast-paced environments and have a track record of exceeding sales targets, then this is the role for you. We believe in innovation, community support, and effective communication; thus, you'll work with talented teams to cultivate your skills and enhance our sales processes. If you have experience in SaaS field sales and a knack for solving complex problems, we'd love to meet you!

Frequently Asked Questions (FAQs) for Account Executive Role at NetBox Labs
What are the main responsibilities of an Account Executive at NetBox Labs?

As an Account Executive at NetBox Labs, you’ll be tasked with managing the full sales cycle, which includes prospecting, qualification, and closing deals. A crucial part of your role is to build and manage a healthy sales pipeline, engage with both new and existing clients, and collaborate effectively with our sales engineering team to convey our product's technical differences. You'll also work to improve your selling skills and processes in a constantly evolving environment.

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What qualifications are needed for the Account Executive position at NetBox Labs?

NetBox Labs is looking for candidates with a minimum of 3 years of SaaS field experience in quota-carrying roles, showcasing a solid ability to handle complex sales processes. Experience in a collaborative startup environment and proven skills in managing both inbound and outbound leads are highly desirable. A background in Networking or Network Automation will give you a significant edge where you'll be able to articulate the value proposition effectively to prospects.

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How does the Account Executive collaborate with other teams at NetBox Labs?

In the role of Account Executive at NetBox Labs, collaboration is key. You will partner with Sales Engineering to align technical strategies, work closely with the SDR and Marketing Teams to optimize outreach, and engage with Sales and Executive Leadership to refine our sales motions. This teamwork ensures we not only meet but exceed our client expectations effectively.

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What does NetBox Labs look for in a successful Account Executive?

Success as an Account Executive at NetBox Labs hinges on a blend of technical aptitude, sales acumen, and strong relationship-building skills. You should demonstrate a self-starter mentality, a competitive yet collaborative spirit, and a consistent track record of exceeding sales targets. Additionally, being active in seeking improvements in your selling processes is essential in this fast-paced role.

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What culture can Account Executives expect at NetBox Labs?

At NetBox Labs, we foster a culture of innovation, problem-solving, and community focus. As a remote-first team, we prioritize clear communication and openness, encouraging collaboration and sharing knowledge. You’ll also have opportunities to connect during company events and industry meetups, reinforcing our commitment to supporting each other’s growth and success.

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Common Interview Questions for Account Executive
How do you approach building a sales pipeline as an Account Executive?

To build a sales pipeline effectively, I focus on identifying potential leads through research and networking. I also utilize CRM tools to track interactions and follow up diligently. Creating personalized outreach campaigns that address specific challenges faced by prospects helps build relationships and trust, which is paramount in the selling process.

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Can you describe your experience with closing complex sales deals?

In my previous roles, I approached complex sales by breaking the process down into manageable stages. I focus on understanding the client’s needs deeply and tailoring my presentations to address their specific pain points. Maintaining open lines of communication throughout the process ensures transparency and builds confidence, leading to successful deal closures.

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What strategies do you use to establish rapport with clients?

Establishing rapport with clients begins with active listening. I strive to understand their needs and demonstrate genuine interest in their challenges. Additionally, I share relevant insights and case studies to resonate with their situation, creating a foundation of trust and encouraging further dialogue.

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How do you handle objections from potential clients?

When faced with objections, I see it as an opportunity to address concerns directly. I listen actively to the objection, acknowledge their perspective, and then provide clear information that counters their concern. It’s essential to articulate the value of our solution while respecting the client’s views.

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What is your experience with collaborating with technical teams?

I believe that collaboration with technical teams is crucial for effective selling. My experience includes working closely with Solutions Engineers to ensure that our technical solutions meet client needs and expectations. I also appreciate their input regarding product features and updates to have intelligent conversations with prospects.

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Describe a time you exceeded a sales target. What did you do?

In a previous role, I exceeded my sales target by 150% in a quarter. I accomplished this by enhancing my prospecting efforts, refining my sales pitch based on feedback, and leveraging client referrals. By focusing on building relationships and understanding their unique challenges, I created tailored solutions that resonated with more clients.

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How do you stay updated on industry trends?

I stay updated on industry trends by reading relevant publications, attending webinars, and networking with other professionals in the field. Engaging in discussions about the latest developments in technology and sales methodologies allows me to remain on the cutting edge and apply new ideas and strategies in my role as an Account Executive.

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What role does team collaboration play in sales success?

Team collaboration is paramount in achieving sales success. By collaborating with marketing to understand current campaigns and with SDRs for lead generation, we can ensure a cohesive approach that maximizes our outreach efforts. This collaboration leads to more effective strategies and higher close rates.

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What tools do you find most beneficial for managing your sales process?

I find CRM tools incredibly beneficial for tracking leads, managing follow-ups, and reporting progress. Additionally, communication tools like Slack and video conferencing platforms help me maintain constant communication with my team and clients. Having an organized system is crucial for staying efficient and on top of the sales cycle.

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How do you prioritize your accounts to ensure you meet your sales goals?

I prioritize accounts based on their potential impact on sales targets and their readiness to buy. Using lead scoring methods allows me to focus my efforts on high-potential opportunities while also nurturing relationships with others. Regularly revisiting these priorities ensures that I remain aligned with my sales goals.

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NetBox Labs makes management of complex networks easier for operators.

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Full-time, remote
DATE POSTED
January 11, 2025

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