Business Development - S6

Job Description

Be the primary point of contact and build long-term relationships with customers
Develop a trusted advisor relationship with a complete understanding of client´s needs
Strategic plan to improve client results
Negotiate contracts with client and establish the timeline of performance
Collaborate with sales team to onboard and integrate new clients and develop existing client relationship, maximizing profit by up-selling or cross-selling
Manage communications between clients and internal teams
Work with the operations team (quotations managers, project managers, etc) dedicated to the same client account to ensure the highest quality delivery and that all client needs are met
Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Resolve client issues and complaints
Analyze client data to provide customer relationship management insights
Ensure our solutions are successfully delivered on time and according to our customer needs and objectives
Keep current clients satisfied, delivering exceptional client service on a day-to-day basis

Qualifications

Education: BA/BS with a specialization in/focus on Social Sciences, Marketing or Business Administration
At least 2 years of experience in market research industry
Presentation skills
Knowledge and understanding of market trends and changing customer needs.
Organizational skills
Desirable knowledge of CRM Systems.
Understanding of market indicators such as demand and billing.
Knowledge of English or other languages (desirable).
Knowledge of customer reaching platforms such as LinkedIn or Hubspot (desirable)

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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What You Should Know About Business Development - S6, NielsenIQ

As the Business Development representative at NIQ, you will be stepping into an exciting role where your relationship-building prowess will shine. Located remotely in Ciudad de México, Mexico, you’ll be the primary point of contact for our clients, forging long-term relationships that are both meaningful and productive. You will really get to know your clients and work strategically to enhance their results. This involves negotiating contracts and timelines, as well as collaborating closely with the sales team to onboard new clients and strengthen existing partnerships while maximizing profits through effective up-selling and cross-selling strategies. Your role will also involve managing communications between clients and our internal teams to ensure smooth operation and top-notch service delivery. You’ll regularly plan and present reports to keep everyone in the loop about account progress and initiatives. Problem-solving will be key, as you resolve client issues and analyze data to provide insights that enhance customer relationship management. At NIQ, the heart of our mission is exceptional client service, so keeping our clients satisfied and seeing to their needs will be a core part of your daily tasks. If you hold a BA/BS in Social Sciences, Marketing, or Business Administration and have at least two years of experience in the market research industry, this role may be the perfect fit for you! Join us in our commitment to inclusivity and making meaningful connections within the consumer intelligence landscape.

Frequently Asked Questions (FAQs) for Business Development - S6 Role at NielsenIQ

What are the key responsibilities of a Business Development professional at NIQ?

As a Business Development professional at NIQ, you will primarily focus on forging long-term relationships with clients, understanding their needs, and developing strategic plans to improve their results. This includes negotiating contracts, managing communications, collaborating with internal teams for quality delivery, and analyzing client data for insights. Your role will also encompass onboarding new clients and ensuring satisfaction through exceptional service.