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CS Insights Analyst

Job Description

ABOUT THIS JOB 

Our Analysts are vital to NielsenIQ’s success. They work every day with our client base, which includes most of the major brands you see in the supermarket. We also work with most of the supermarkets and other retailers where you’ll find these products. If you saw it the last time you did your weekly shop, they’re probably a NielsenIQ client, as is the shop. They all rely on our Senior Analytics Executives. 

Our clients trust our Insights Analysts, coming to them when they have challenges and questions. These questions range from deciding on new product development, designing a new price strategy, and much more! NielsenIQ’s Analysts work with our clients to create and present analyses based on the world’s best datasets. Our insights team support clients in Health and Beauty, Beers, Wine and Spirits or Grocery. 

We are confident and capable crafters of compelling insights and deliver clear and actionable recommendations to our clients, helping them grow their business.  

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more. You will be expected to understand our clients’ needs and then create and present solutions that help those clients achieve their strategic and tactical goals. 

Our team has a wide range of backgrounds and skill sets. Some of us have backgrounds in data, some in marketing, and others in sales. We are looking for someone who is keen to bring their excellent story-telling skills to a modern, data environment. 

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses. 

 

RESPONSIBILITIES 

Understanding Client Needs: 

  • Understanding client business priorities and the role we can play in supporting these goals 

  • Understand the impact we can have on personal objectives of individuals at our clients 

  • Responsible for setting up client onboarding for analytics & insights services and conducting tactical client training for Guided Analytics & NielsenIQ tools such as Connect Express and Discover 

 

Delivering Insight: 

  • Become a category expert; be curious and engage with the client industry, their categories and key market trends 

  • Being prepared to challenge client hypothesis and bring a new perspective 

  • Make recommendations based on rigorous analysis leveraging multiple data sources, sound business understanding and commercial awareness. 

 

Workload Management and Prioritization: 

  • Manages workload independently and effectively prioritizes client commitments alongside internal commitments. 

  • Maintains a clear communication pathway with the key stakeholders 

  • Maintains and delivers work log trackers and project plans where applicable 

 

REQUIREMENTS 

  • Engaging presenter  

  • Strong verbal and written communication skills 

  • Excellent time management and prioritization skills with a proven track record of delivering projects on time 

  • Confident numerically 

  • Ability to analyze data confidently 

  • Problem solving and solutions orientated 

  • Performs work accurately and effectively with attention to detail 

  • Good at building relationships, internally and with clients 

  • Experience of working in an analytical environment 

  • An understanding of the FMCG industry and trends 

  • Capable of leveraging tools such as Microsoft excel and PowerPoint 

  • Experience in using Home Panel data is a plus

  • Native in Spanish and good level of English

 

WHAT WE CAN OFFER 

 We provide the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s populations. Focusing on consumer-packaged goods manufacturers and retailers, we combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation and redefine what’s possible.   

Working with our Customer Success team gives you access to:   

  • Our amazing 'people first' culture with plenty of flexibility  

  • Career & Learning development  

  • Making an impact on biggest FMCG manufacturers' growth  

  • Becoming an expert in categories that shape Spanish retail  

 

Additional Information 

This is a full time role based in Madrid offering a hybrid working mode combining working from home, office and visiting clients. 

 

#LI-FC

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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What You Should Know About CS Insights Analyst, NielsenIQ

Join us at NielsenIQ as a CS Insights Analyst, where you'll be at the heart of what we do! This role is all about connecting with our amazing clients – the big brands you recognize from your local supermarket and the retailers that stock them. Our insights team collaborates closely with clients in Health and Beauty, Beers, Wine and Spirits, and Grocery, helping them tackle challenges and make data-driven decisions. Every day is a chance to translate complex data into compelling stories that guide our clients towards new product developments, innovative pricing strategies, and market growth. You’ll find yourself not just analyzing data but becoming a trusted partner to teams spanning marketing, sales, and more, fostering strong relationships along the way. Your unique blend of analytical skills, creativity, and excellent communication will be vital. At NielsenIQ, we invest in your growth with comprehensive training, arming you with the tools you need to succeed. This hybrid role based in Madrid promises flexibility, a vibrant culture, and the opportunity to impact some of the world's biggest FMCG companies. If you've got a passion for turning data into actionable insights and a knack for engaging storytelling, we'd love to hear from you!

Frequently Asked Questions (FAQs) for CS Insights Analyst Role at NielsenIQ
What does a CS Insights Analyst do at NielsenIQ?

A CS Insights Analyst at NielsenIQ plays a crucial role in connecting with clients to help them leverage data for better decision-making. This role involves understanding client business priorities, providing insights from comprehensive data analyses, and delivering actionable recommendations that align with client strategies. Analysts focus on becoming category experts and manage client onboarding and training for analytics tools.

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What skills are required for the CS Insights Analyst position at NielsenIQ?

To excel as a CS Insights Analyst at NielsenIQ, candidates should have strong communication skills, both verbal and written, along with excellent time management and prioritization abilities. A background in analytics, familiarity with the FMCG industry, and proficiency in tools like Microsoft Excel are essential. Additionally, having a knack for storytelling through data and building relationships with clients is highly valued.

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What training does NielsenIQ offer to new CS Insights Analysts?

NielsenIQ offers a comprehensive training program for their new CS Insights Analysts, ensuring that you thoroughly understand their products and analytics processes. This training is essential for building the expertise needed to navigate the complex datasets and tools used to provide clients with powerful insights and recommendations.

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What types of clients do CS Insights Analysts work with at NielsenIQ?

CS Insights Analysts at NielsenIQ engage with a diverse array of clients, including major brands across sectors such as Health and Beauty, Beers, Wine and Spirits, and Grocery retail. This integral role involves collaborating with these clients to tackle their unique challenges and help them succeed in a competitive marketplace.

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How does the CS Insights Analyst role contribute to client success at NielsenIQ?

The CS Insights Analyst role is pivotal in driving client success by delivering clear and actionable insights. By analyzing complex data sets and translating findings into practical strategies, Analysts help clients make informed decisions on product development, marketing strategies, and category management, ultimately facilitating their business growth.

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Common Interview Questions for CS Insights Analyst
Can you explain a complex data analysis project you worked on?

When answering this question, provide a clear outline of the project, the data sources you used, the analytical methods you applied, and the outcome of your analysis. Highlight your role in the project and discuss how the insights impacted client decisions.

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How do you prioritize multiple client commitments?

Discuss your approach to workload management, emphasizing effective time management strategies and tools you utilize to maintain communication with stakeholders. Provide an example showing your ability to balance multiple priorities successfully.

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What tools do you prefer for data analysis and why?

When responding, mention specific tools you're adept in, like Microsoft Excel or analytical software relevant to NielsenIQ. Explain why you prefer these tools, focusing on their capabilities in data visualization, statistical analysis, or ease of use.

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Describe a time when you had to challenge a client's hypothesis.

Use this opportunity to showcase your analytical thinking. Describe how you respectfully presented your insights based on data, the client's response, and how your perspective led to a better understanding of the situation or strategy.

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How do you stay current with market trends in the FMCG industry?

Explain the methods you employ to stay informed, such as following industry publications, participating in webinars, or networking with industry professionals. Mention how this knowledge aids you in providing relevant insights to clients.

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What makes you passionate about data storytelling?

Share your personal interest in data storytelling and how it drives your work as a CS Insights Analyst. Provide examples of how visualizing data and crafting narratives has helped clients understand complex information and make strategic decisions.

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How do you ensure the accuracy of your analyses?

Discuss the importance of attention to detail and the processes you follow to verify data integrity. Mention any specific checks you perform or methodologies you employ to maintain accuracy in your findings.

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Can you provide an example of a successful recommendation you made to a client?

In your response, detail a specific situation where your recommendation led to a positive outcome for a client. Outline the problem, your analysis, the recommendation made, and the resultant impact or growth for the client.

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How do you handle feedback or criticism from clients?

Discuss your approach to receiving and integrating feedback. Emphasize your ability to remain open-minded, learn from criticism, and actively seek out client input to enhance your work and improve client relationships.

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Why do you want to work as a CS Insights Analyst at NielsenIQ?

Share your motivations for wanting to join NielsenIQ specifically, highlighting the company’s culture, values, and growth opportunities. Connect your passion for data and insight with the role and how you hope to contribute to the team.

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Full-time, hybrid
DATE POSTED
April 14, 2025

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