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Sales Enablement

Job Description

About this job

NielsenIQ is seeking a talented Sales Enablement Specialist to play a key role in enabling sellers to be more efficient, stay focused on winning business and ensure a smooth customer experience upon close of contract. Reporting to the APAC SMB Leader, this role will work with cross functional teams (Sales, Marketing, Product Marketing, Product, Customer Success, Finance) to identify and manage the right mix of tools and processes to move opportunities to recognized revenue faster. An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes. Must be passionate about ensuring a positive customer experience and use data driven analysis to remove bottlenecks in different sales cycle phases. The ideal candidate is detail oriented with excellent communication, active listening and time management skills.

Responsibilities

  • Lead in Sales performance analysis, identify opportunities/improvement areas for Sales team.
  • Prepare financial reports weekly sales cadence, quarterly business review with Senior leaders in APAC
  • Support cross country SMB sales team with contract, documentation, PO, invoice
  • Effectively manage day-to-day tasks to ensure opportunities progress to revenue as quickly as possible; including assisting with PO tracking and management, processing of orders, billing and coordinating with cross functional team members on product delivery as applicable to ensure a stellar customer experience (includes Pre-Sales, Product, Finance, Customer Success).
  • Help drive the development, automation, governance, measurement and improvement of the order to invoice cycle; includes evaluating the integration of CRM and Finance platforms and assisting with training support
  • Partner closely with major business functions across the quote to order life cycle including Product, Finance, Sales, and Legal to resolve order questions and process orders quickly without error
  • Drive compliance with company policies, business rules and revenue recognition principles
  • Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leader in timely manner 
  • Build and utilize deal tracking and status reports with a sharp focus on details to identify bottlenecks in the sales cycle and alert sellers of at-risk opportunities to ensure teams stay on track to meet or exceed sales goals.
  • Proactively identify opportunities to improve the sales process, resolve inconsistencies and give insightful feedback to cross functional stakeholders in an effort to improve efficiency across the sales cycle
  • Serve as an expert on internal sales processes related to pricing, quoting, legal, ordering and delivery to guide sellers on best practices and ensure adherence

Qualifications

  • 1 year of related work experience in Sales Operations, Deal Desk or Finance,, Bachelor’s degree preferred
  • Demonstrated ability to think strategically through identification of problems and implement successful, tactical solutions
  • Self-motivated with a strong attention to detail and keen ability to prioritize tasks to ensure business critical objectives are met
  • Skilled at building strong working relationships with team members in varying departments and/or levels of management
  • Ability to manage multiple projects simultaneously while meeting deadlines
  • Understanding of the sales cycle and common pain points sellers encounter with a desire to drive improvements
  • Experience using sales performance reporting in a CRM, PowerBI or similar software
  • Excellent written, verbal and active listening skills
  • Prior exposure to SaaS technology
  • Ability to drive productivity working in a remote, fast paced environment

Additional Information

/LP

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Enablement, NielsenIQ

At NielsenIQ, we’re on the lookout for a dynamic Sales Enablement Specialist who will play a pivotal role in our sales team. Based out of our office at No. 1, Qingjiang East Rd, Chengdu, SC, China, this position is all about driving efficiency and improving customer experiences. You’ll collaborate with cross-functional teams including Sales, Marketing, and Customer Success to streamline our processes and ensure our sellers have everything they need to close deals effectively. Think of yourself as a project manager whose main goal is to identify challenges in the sales cycle and implement creative, data-driven solutions to improve our workflows. You’ll analyze sales performance, prepare financial reports, manage day-to-day tasks related to order processing, and work closely with various business functions to navigate the order life cycle. This role demands an individual with strong attention to detail, excellent communication skills, and the ability to juggle multiple projects simultaneously in a fast-paced, remote environment. If you’re passionate about enhancing the customer experience and want to help elevate NielsenIQ’s sales processes, we’d love to hear from you. Join us and be part of a company that values innovation and teamwork!

Frequently Asked Questions (FAQs) for Sales Enablement Role at NielsenIQ
What are the key responsibilities of a Sales Enablement Specialist at NielsenIQ?

The primary responsibilities of a Sales Enablement Specialist at NielsenIQ include leading sales performance analysis, preparing financial reports, managing day-to-day sales documentation tasks, and driving the continuous improvement of the sales process. This position also involves collaborating with cross-functional stakeholders to ensure smooth order processing and enhancing the overall customer experience.

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What qualifications are required for the Sales Enablement position at NielsenIQ?

Candidates for the Sales Enablement Specialist role at NielsenIQ should have at least one year of related experience in Sales Operations or Deal Desk, with a Bachelor's degree preferred. Key skills include strategic thinking, attention to detail, strong communication abilities, and the capability to manage multiple projects effectively.

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What kind of skills do you need to excel as a Sales Enablement Specialist at NielsenIQ?

To excel as a Sales Enablement Specialist at NielsenIQ, you’ll need strong analytical skills to identify areas for improvement, excellent communication skills for cross-team collaboration, and the ability to prioritize tasks effectively. Familiarity with sales performance reporting tools and an understanding of the sales cycle are also essential.

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How does the Sales Enablement Specialist role contribute to customer experience at NielsenIQ?

The Sales Enablement Specialist at NielsenIQ plays a crucial role in enhancing customer experience by streamlining the sales processes, ensuring that all documentation and order management is handled efficiently to avoid delays, and proactively addressing any challenges sellers might encounter along the way.

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What tools and technologies do Sales Enablement Specialists at NielsenIQ use?

Sales Enablement Specialists at NielsenIQ commonly utilize CRM systems, PowerBI for sales performance reporting, and various tools for order processing and document management. Familiarity with SaaS technology is also advantageous for this role.

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Common Interview Questions for Sales Enablement
Can you describe your experience with sales performance analysis as a Sales Enablement Specialist?

When answering this question, focus on specific tools or methodologies you've used for analyzing sales performance and how your insights led to actionable improvements. Mention any relevant metrics or results you've achieved.

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How do you manage multiple projects simultaneously as a Sales Enablement Specialist?

Share your strategies for prioritization, time management, and organization, perhaps using tools like project management software or systematic approaches to keeping tasks on track. Provide examples of how you’ve successfully handled competing deadlines.

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What strategies would you implement to enhance the sales process?

Discuss your approach to process improvement, such as identifying bottlenecks through data analysis, utilizing stakeholder feedback, and testing new methods to refine the workflow. Highlight any past experiences related to these strategies.

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How would you handle a situation where sales sellers are frequently encountering roadblocks in the sales cycle?

Explain your problem-solving and analytical skills while discussing how you would gather data, communicate with stakeholders to identify issues, and implement solutions to minimize these obstacles based on previous experiences.

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What experience do you have with contract management and documentation in sales?

Provide details about your previous roles involving contract management, discussing how you ensured accuracy in documentation, streamlined processes, or worked closely with legal teams to resolve questions promptly.

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Can you share an experience where you successfully improved a process at your previous job?

Outline a specific situation where you identified a process inefficiency, the steps you took to address it, and the positive impact it had on the team or company. Be sure to quantify the results if possible!

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How do you ensure compliance with company policies and revenue recognition principles?

Describe the methods you use to stay updated on compliance requirements, including regular communication with finance or legal departments and processes you’ve implemented to ensure adherence across teams.

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What methodologies do you use for effective communication with cross-functional teams?

Speak to your interpersonal skills, including how you adapt your communication style depending on the audience, leverage collaborative tools, and create a culture of openness to foster teamwork.

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How do you leverage data to drive sales improvements?

Discuss your familiarity with data analytics, specifically what metrics are most relevant to sales performance, and how you've utilized this information in decision-making to propel improvements in past roles.

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Why do you want to work as a Sales Enablement Specialist at NielsenIQ?

Reflect on your interest in NielsenIQ's mission, your passion for sales enablement, and how your skills align with the company’s values and objectives. Adding a personal touch about what excites you about the role can make a strong impression.

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Full-time, remote
DATE POSTED
December 13, 2024

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