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Patient Care Tech-General Medicine Unit 13W Part-time Evenings

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

24 hours per week 
Three 8 hour shifts, alternating weekends required

Evening shifts 1500-2330

 

The Patient Care Technician reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Patient Care Technician’s primary function is to assist and support the Professional Registered Nurse in all aspects of direct and indirect patient care activities.  The Patient Care Technician functions as a member of the unit staff under the direction and supervision of the professional Registered Nurse.

Responsibilities:

  • Direct Patient Care Activities 
    • Assists with admission, transfer, and discharge process.
    • Takes and records temperature, pulse, respirations, weight for adults and/or neonates, height, and blood pressure.
    • Measures and records intake and output including output from drains.
    • Applies cardiac monitor/oximetry.
    • Obtains EKG.
    • Adheres to the infant security protocol (accurate assessment of band placement).
    • Performs normal newborn hearing screening.
    • Obtains capillary blood glucose for adults and/or neonates.
    • Performs phlebotomy.
    • Applies Fetal Monitor equipment on pregnant patients.
    • Discontinues heplocks and foley catheters.  Administers enemas.
    • Collects specimens (urine, stool, blood and sputum) on adults and/or neonates.  Makes rounds of patients and anticipates their needs and observes newborns in the nursery.
    • Responds to patient call lights in a timely manner, especially emergency lights.
    • Distributes fresh drinking water and nourishments to patients.  Prepares patients for meals; assists or feeds patients as necessary. Feeds normal newborns as assigned.
    • Provides morning care, bed baths and evening care according to established Nursing Care Procedures. Provides peri-care to appropriate patients.
    • Provides newborn care to the infant including bath, dressing, obtaining foot prints, assistance with feeding (bottle and breast), glucose checks.
    • Makes occupied and unoccupied beds.
    • Ambulates patients and instructs on walker, cane and crutch walking as appropriate for assigned unit. 
    • Assists with pre-and post-operative care; positions patients as ordered; applies special equipment for safety; lifts and turns patients with proper and safe body mechanics and available resources.
    • Applies comfort and safety measures (side rails and call lights). 
    • Sets up oxygen and suction equipment and other respiratory equipment for adults and/or neonates.
    • Applies dressings to Stage I and Stage II skin breakdown. 
    • Prepares patient room for MD or RN assessment, evaluation, diagnostic and therapeutic procedures. Assists with procedures in the normal newborn nursery as directed.
    • Transports patients, equipment and/or supplies during urgent and emergent situations and to front door on discharge.
    • Responds to emergency situations, secures assistance and initiates basic life support.
    • Reports observations and documents appropriately.  Promptly notifies RN of any change in patient condition.
    • Performs post-mortem care and transports bodies to the morgue when necessary.
    • Assumes responsibility for the care of patient’s prosthetic devices, hearing aides, dentures, eye glasses, etc.
    • Follows established policies, procedures and standards of care in all areas of practice.
  • Indirect Patient Care
  • Maintains a safe and clean environment.  Duties may include:  maintaining temperature logs on, defrosting, and cleaning refrigerator, straightening linen, cleaning utility rooms, cleaning IV poles, cleaning scale, cleaning and returning equipment to SPD, replacing and disposing of soiled linen bags.
    • Performs duties delegated  by the RN to facilitate patient care and the efficient operations of the assigned patient care unit.
    • Collects and inventories patient belongings on admission, transfer and discharge.
    • Completes charges using appropriate documentation.
    • Orders supplies on-line or appropriate requisitions and stocks in appropriate location.
    • Obtains necessary equipment and supplies to facilitate patient care.
    • Assures room readiness for incoming patients.
    • Checks designated equipment for proper functioning.
    • Counts instruments and sterile trays sent and received from SEP as appropriate for assigned unit.
    • Stocks and removes linen from patient rooms.
    • Sets up and breaks down delivery table.
    • Participates in staff meetings.
    • Demonstrates cost effective approach to patient care in terms of equipment, supplies and other resource use.
    • Participates in quality improvement activities.
    • Participates in daily/weekly/monthly QC’s.
    • Participates in orientation of new staff.
    • Performs related duties as assigned.
    • Uses established communication channels to resolve work related problems.
    • Understands and consistently demonstrates principles of “Patient’s First” philosophy.
    • Carries out assigned tasks and activities on a shift basis, as delegated by the RN.
    • Assumes responsibility for meeting mandatory requirements.

Qualifications

Required:

  • CNA Certification or currently enrolled in SON who has successfully completed basic clinical rotations.
  • CPR recognition by the American Heart Association (BLS for Healthcare Providers).
  • Minimum of 90% correct on annual mandatory Health and Safety Training quizzes.
  • Unit based recognition for Capillary Blood Glucose Monitoring.
  • High school diploma required.  One year of college or nursing education or equivalent experience preferred.
  • Previous experience in a health care setting preferred with a demonstrated ability to relate to patients, family, nursing and medical staff.
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • Associates or Bachelor’s degree.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

What You Should Know About Patient Care Tech-General Medicine Unit 13W Part-time Evenings, Northwestern Memorial Healthcare

As a Patient Care Technician in the General Medicine Unit 13W at Northwestern Medicine, you will be stepping into a pivotal role that emphasizes quality patient care. Your shift may be part-time during evenings, yet it offers a fulfilling opportunity to make a significant impact in patients’ lives. This position involves a variety of direct patient care activities under the guidance of Professional Registered Nurses. You'll assist with admissions, transfers, and discharges, carefully monitoring vital signs like temperature, pulse, and blood pressure. Engaging with patients means you'll also distribute nourishment, provide comfort, and help with their basic needs. The environment is dynamic and challenging; each day presents unique cases that require you to think on your feet while maintaining a calm demeanor amidst the hustle. We're not just about clinical skills here – at Northwestern Medicine, it’s our patient-first philosophy that sets us apart. You will apply your training to conduct vital procedures, including EKGs and specimen collection, while following strict protocols to ensure safety and quality care. Our commitment goes beyond patient responsibility; with competitive benefits like tuition reimbursement and 401(k) matching, we ensure you feel valued too. If you’re ready to join a team making strides in healthcare, please consider applying!

Frequently Asked Questions (FAQs) for Patient Care Tech-General Medicine Unit 13W Part-time Evenings Role at Northwestern Memorial Healthcare
What responsibilities does a Patient Care Technician at Northwestern Medicine have?

As a Patient Care Technician in the General Medicine Unit 13W at Northwestern Medicine, you will engage in a variety of crucial responsibilities such as assisting the Registered Nurse with direct patient care, measuring vital signs, supporting admissions and discharges, and providing comfort measures to patients. You'll also assist with EKGs, specimen collections, and ensure patients’ safety by responding promptly to call lights.

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What qualifications are needed for a Patient Care Technician role at Northwestern Medicine?

To qualify for a Patient Care Technician position at Northwestern Medicine, candidates are required to have CNA Certification or be enrolled in a nursing program that has completed clinical rotations. CPR certification from the American Heart Association is also essential. A high school diploma is a must, along with experience in a healthcare setting preferred to relate effectively to patients and staff.

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What shift hours are typical for a Patient Care Technician at Northwestern Medicine?

In the Patient Care Technician role at Northwestern Medicine's General Medicine Unit 13W, you can expect to work part-time evenings, typically covering three 8-hour shifts a week, with hours from 3:00 PM to 11:30 PM. Some weekend work will also be required as part of the unit’s staffing needs.

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What type of training is offered for Patient Care Technicians at Northwestern Medicine?

Northwestern Medicine provides comprehensive training for Patient Care Technicians that includes orientation for new staff and ongoing professional development opportunities. Technicians are encouraged to participate in quality improvement activities and unit-based recognition programs, helping to enhance their skills and grow in their roles.

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How does Northwestern Medicine ensure a positive work environment for Patient Care Technicians?

Northwestern Medicine fosters a positive work environment for Patient Care Technicians through its emphasis on a patient-first philosophy, competitive benefits such as tuition reimbursement, loan forgiveness, and supportive team dynamics. The organization values staff contributions and promotes teamwork, ensuring a fulfilling workplace culture.

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Common Interview Questions for Patient Care Tech-General Medicine Unit 13W Part-time Evenings
What motivated you to apply for the Patient Care Technician role at Northwestern Medicine?

When answering this question, discuss your passion for patient care, your values aligning with Northwestern Medicine's mission, and any prior experiences in healthcare that drove you to this specific position.

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Can you describe a challenging situation you encountered in a previous healthcare role?

Provide a specific example demonstrating your problem-solving skills, particularly how you handled the situation with care and professionalism, showcasing the steps you took to resolve it effectively and the outcome that followed.

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How do you prioritize patient care when dealing with multiple tasks?

Speak about your organizational skills, how you assess and prioritize tasks based on urgency and patient needs, and share an example of a time when you successfully managed competing responsibilities.

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What is your experience with providing direct patient care?

Detail your hands-on experience in direct patient care, discussing your responsibilities, types of procedures you have performed, and the importance of establishing rapport with patients during care.

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How do you react to emergencies in a healthcare environment?

Explain your understanding of emergency protocols, provide examples of how you've acted quickly and decisively in emergencies, and stress your commitment to patient safety at all times.

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How do you handle communication with patients and families?

Demonstrate your communication approach by discussing the importance of active listening, empathy, and clarity in conveying information, alongside your methods for keeping patients and families informed.

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Can you explain the importance of teamwork in a patient care setting?

Emphasize how collaboration within a healthcare team boosts patient outcomes and safety. Share experiences where teamwork led to a successful patient care situation.

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What techniques do you use to maintain a positive and safe environment for patients?

Detail your routines for ensuring cleanliness and safety in patient care environments, addressing infection control measures and how to create an inviting atmosphere for patients.

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What role does empathy play in your interactions with patients?

Describe your understanding of empathy's significance in healthcare, how you practice empathetic care, and give examples of when compassion made a difference in your patient interactions.

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What do you think is the most rewarding aspect of being a Patient Care Technician?

Reflect on the fulfillment you derive from helping others, the personal connection with patients, or witnessing recovery, providing a genuine insight into your passion for healthcare and patient support.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Part-time, on-site
DATE POSTED
December 22, 2024

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