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Pharmacy Technician III-Central Operations, Full-time Rotating - job 1 of 3

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Pharmacy Technician III reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of a registered pharmacist, performs all technical duties associated with the daily operation of the dispensing areas; performs prescription related, unit dose related, and sterile product related functions; performs manufacturing procedures that have been documented in the Department records. 

Scheduling:

  • This position is regularly scheduled to work full-time, 40 hours weekly on a rotating schedule. Shift times are subject to change based upon departmental/patient care needs. However, currently the rotating shifts for this position are anticipated to be as follows:
    • Day shift: Start times fluctuate between 7am-10am
    • Swing shift: 12pm-8:30pm
    • Evening shift: 2p-10:30p
  • Weekend Commitment: Every other weekend (Saturday and Sunday)
  • Holiday Commitment: 1 winter and 1 summer holiday
  • The primary work location for this position is the Prentice 10th floor pharmacy. However, this position rotates to other pharmacies within Northwestern Memorial Hospital subject to the needs of the work group.

Responsibilities:

  • Prepares medication orders for inpatients.
  • Prepares prescriptions for outpatients.
  • Picks up orders and delivers medications to nursing units.
  • Schedules intravenous admixture solutions according to the patient’s medical record. Reports any variance from the record to a pharmacist.
  • Answers the telephone according to hospital policy. Screens the call to determine if the call should be handled by a pharmacist or a technician.
  • Enters new drug orders and renewal/refill information into the computerized patient medication profile.
  • Uses the computer system to assist in all dispensing and inquiry functions.
  • Compares the patient medication bin with the pharmacy and nursing record. Returns unnecessary and/or outdated medication to the pharmacy. Reconciles use records and reports any discrepancies to a pharmacist.
  • Receives, prepares, and distributes floor stock requisitions and requisitions for other clinical locations.
  • Compounds dosage forms needed for dispensing to patients.
  • Assists in maintaining adequate inventory levels in the dispensing areas.
  • Packages extemporaneous and STAT single doses of medications under the supervision of a pharmacist.
  • Prepares and maintains the emergency medication systems.
  • Prepares sterile products for administration to patients.  Selects proper diluents and vehicles and determines the appropriate stability. 
  • Prepares cytotoxic agents for administration employing hospital and department aseptic and protective procedures.
  • Plans and performs the daily tasks required to provide department services under the direction of a pharmacist.
  • Prepares and delivers narcotics and narcotic admixtures. Conducts narcotic perpetual inventories as directed.
  • Meets quality and quantity requirements for new orders, unit doses, and IV admixtures.
  • Ensures compliance with hazardous waste collection and disposal procedures.

Quality Management Responsibilities

  • This position assists in maintaining emergency carts, inventory, and controlled substances records.  Accurate completion of responsibilities is essential to an efficient, error free drug distribution system.

 

Qualifications

Required:

  • High School Diploma
  • Illinois Pharmacy Technician License (IDFPR).
  • Certified Pharmacy Technician (CPhT) certification through PTCB or ExCPT through NHA required for all those licensed after 2008.
    • Newly licensed Technicians have 2 years from license effective date to obtain their certification. 

Preferred:

  • Completion of a Technician Training Program
  • Previous experience as a Pharmacy Technician

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

What You Should Know About Pharmacy Technician III-Central Operations, Full-time Rotating, Northwestern Memorial Healthcare

At Northwestern Medicine, we are on a mission to redefine healthcare, and we need a dedicated Pharmacy Technician III for our Central Operations team. This full-time role not only allows you to be an integral part of our patient-first culture but offers you the flexibility of a rotating schedule that meets both departmental and patient care needs. Located at our 251 E. Huron, Chicago facility, you will engage in a variety of essential activities under the supervision of a registered pharmacist, including preparing medication orders for inpatients and outpatients, ensuring proper delivery of medications, and managing intravenous admixtures. Your days will be exciting and varied, with responsibilities ranging from compounding medication forms to maintaining inventory levels in our high-demand pharmacy. We are looking for someone who holds a valid Illinois Pharmacy Technician License and a Certified Pharmacy Technician (CPhT) certification, with a preference for those who have completed a Technician Training Program. At Northwestern Medicine, we pride ourselves on competitive benefits, including tuition reimbursement and 401(k) matching, ensuring that our employees feel valued and supported. If you're eager to be part of a compassionate team and contribute to better healthcare for all, this position is your next step!

Frequently Asked Questions (FAQs) for Pharmacy Technician III-Central Operations, Full-time Rotating Role at Northwestern Memorial Healthcare
What are the responsibilities of a Pharmacy Technician III at Northwestern Medicine?

As a Pharmacy Technician III at Northwestern Medicine, you will perform a variety of technical duties associated with the daily operations of our pharmacy. This includes preparing medication orders, compounding dosage forms, and delivering medications to nursing units. You'll also assist with maintaining adequate inventory levels and preparing sterile products, all under the supervision of a registered pharmacist.

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What qualifications do I need to apply for the Pharmacy Technician III position at Northwestern Medicine?

To apply for the Pharmacy Technician III position at Northwestern Medicine, you must possess a High School Diploma, hold an Illinois Pharmacy Technician License, and have a Certified Pharmacy Technician (CPhT) certification for anyone licensed after 2008. While not mandatory, completing a Technician Training Program and having prior experience as a pharmacy technician can make you a more attractive candidate.

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What does the training process look like for a Pharmacy Technician III at Northwestern Medicine?

At Northwestern Medicine, new Pharmacy Technicians typically undergo an orientation and training process that introduces them to our policies, procedures, and technology systems. During this time, you'll also gain hands-on experience in various pharmacy operations, ensuring you're well-prepared to handle the responsibilities of the Pharmacy Technician III role effectively.

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What is the work schedule like for the Pharmacy Technician III position at Northwestern Medicine?

The Pharmacy Technician III position at Northwestern Medicine is a full-time role requiring 40 hours per week on a rotating schedule. The shifts may vary, starting from 7am to 10am for day shifts, with swing and evening shifts following suit. Moreover, you will be expected to work every other weekend and one winter and one summer holiday.

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How does Northwestern Medicine support its Pharmacy Technicians professionally?

Northwestern Medicine supports its Pharmacy Technicians by offering competitive benefits including tuition reimbursement, loan forgiveness, and career development opportunities. We encourage our team members to pursue certification and advancement opportunities, fostering a culture of continuous growth and learning within our organization.

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Common Interview Questions for Pharmacy Technician III-Central Operations, Full-time Rotating
Can you describe your experience with medication management as a Pharmacy Technician?

When answering this question, highlight any relevant experiences where you managed medication orders, worked with pharmacists on dispensing medications, and ensured compliance with safety standards. Provide specific examples of how you contributed to patient care.

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How do you ensure accuracy when preparing medication orders?

Discuss your methods for verifying orders, such as double-checking dosage and patient information, using technology to cross-reference medications, and your understanding of inventory management to minimize errors.

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What steps do you take when you encounter a discrepancy in medication orders?

Emphasize the importance of communication and protocol. Describe how you would report discrepancies to a pharmacist, review the patient's medication profile, and verify against departmental policies to ensure patient safety.

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How do you prioritize tasks in a busy pharmacy environment?

Share your strategies for managing tasks effectively, such as creating to-do lists, using triage methods for urgent requests, and collaborating with your team to ensure all duties are completed efficiently.

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What experience do you have with intravenous admixture solutions?

Detail your hands-on experience with IV admixtures if applicable. If you have not had direct experience, you can mention your understanding of the procedures, safety protocols, and your eagerness to learn more in this area.

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How do you handle stressful situations in the pharmacy?

Illustrate your capability to manage stress by discussing techniques you use, like staying organized, maintaining clear communication with colleagues, and keeping a calm demeanor when dealing with overwhelming workloads.

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What role does teamwork play in your work as a Pharmacy Technician?

Reflect on the collaborative nature of pharmacy work. Provide examples of how you have worked effectively with pharmacists and other healthcare professionals to ensure optimal patient care and the success of the pharmacy.

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What are the most important qualities a Pharmacy Technician should have?

Discuss key qualities such as attention to detail, excellent communication skills, the ability to work under pressure, and a strong commitment to patient care. Highlight how you embody these traits.

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How do you stay updated on pharmaceutical guidelines and regulations?

Mention your commitment to professional development and education. Discuss any resources you use such as trainings, online courses, or industry publications that keep you informed about the latest pharmaceutical practices.

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Can you provide an example of a difficult situation you resolved in the pharmacy?

Share a specific scenario where you faced a challenge, such as managing a medication shortage or addressing a patient concern, and detail the steps you took to resolve the issue effectively and professionally.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
December 29, 2024

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