NVIDIA's deep learning platform has already made a major impact to the field and is broadly used across leading academic institutions, start-ups, and industry, including the world’s largest Internet companies. We need hardworking and creative people to help us dive into these exceptional opportunities in GPU application in the enterprise solution space.
We are now looking for an expert Hardware Applications Engineer with the ability to focus on customer enablement of datacenter products, work with customers and internal teams to resolve hardware, firmware and software issues, and provide key technical collateral. This is a highly technical engineering role that is responsible for providing best-in-class support to NVIDIA's enterprise customers. We are looking for someone who has superb interpersonal skills and who can understand, explain, and solve customer problems. This position will focus on NVIDIA enterprise datacenter products in workstation and server applications.
What you'll be doing:
Perform system design reviews for data center applications to ensure partner designs meet NVIDIA guidelines.
Work on resolving system integration issues related to thermal, mechanical, electrical, PCIe and GPU interconnect interfaces including out-of-band management services.
Understand system design requirements for High Performance Computing and AI workloads to drive platform configuration guides for x86 and ARM servers.
Conduct the installation, configuration and bring-up of enterprise server hardware.
Work directly with our NVIDIA customers, and analyze data to answer questions, reproduce errors, resolve same, or escalate customer issues.
Be involved in customer interaction, customer communication via conference calls or face to face meetings
Familiarize yourself with performing hardware debug using oscilloscopes and analyzers to qualify, validate and solve NVIDIA products for customer systems.
Track and file new bugs, and reproduce issues as needed.
Create product specifications, hardware design guides, application notes, and other supporting technical collateral.
What we need to see:
BS or higher in EE, CE or Systems Engineering or equivalent experience.
4+ years of relevant experience in supporting enterprise datacenter products for x86 and/or ARM architecture.
Have strong analytical skills and past experience in reviewing enterprise system design and CPU architecture.
Understanding of x86 and ARM system architecture for server design including BMC, security and out-of-band management.
Professional-level interpersonal skills, including your ability to adjust your communication to the technical level of the audience.
An innate capability to accurately and succinctly communicate procedures, results, and recommendations to customers.
Experience with using lab tools such as oscilloscopes, multi-meters and logic analyzers.
Possess a nurtured knowledge of Linux, and be very comfortable working in various Linux environments as well as with Windows OS.
NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!
The base salary range is 136,000 USD - 264,500 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis.
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Join NVIDIA as a Datacenter Hardware Applications Engineer and be a crucial part of our innovative team that's pushing the boundaries in deep learning technology! Based in Santa Clara, CA, this dynamic role will allow you to dive into exciting opportunities within the enterprise solution space, working closely with some of the largest Internet companies and renowned academic institutions. At NVIDIA, we’re seeking a motivated individual with a robust background in hardware applications engineering to focus on customer enablement for our datacenter products. You'll engage with both customers and internal teams to troubleshoot hardware, firmware, and software challenges, thus ensuring seamless support. This role isn’t just about solving problems; it’s about crafting essential technical documents and collaborating directly with clients to enhance their experience with our cutting-edge workstation and server applications. You will perform design reviews, tackle integration issues, and fully understand system design for High Performance Computing and AI workloads. If you've got the technical know-how—backed by a BS in Electrical Engineering or equivalent experience—and a flair for communication, this is your chance to shine and help shape the future of GPU applications. So, if you are ready to make an impact with a team of brilliant minds at one of the most desirable tech employers in the world, we want to hear from you!
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NVIDIA is a publicly traded, multinational technology company headquartered in Santa Clara, California. NVIDIA's invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined computer graphics, and ignited the era of modern AI.
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