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RN Case Manager - Full Time - MedVantage Clinic image - Rise Careers
Job details

RN Case Manager - Full Time - MedVantage Clinic

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job assesses and manages the bio-psychosocial needs for a patient in the ambulatory setting and applies the nursing process to provide quality patient care.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education

Required - Graduate of an accredited school of nursing.

Preferred - Bachelor’s degree in nursing. .


Work Experience
Required - 3 years of clinical experience in the delivery of patient care as a registered nurse in a diverse medical background.


Certifications

Required - Current registered nurse (RN) license in state of practice.

Current Basic Life Support (BLS) certification from the American Heart Association.

Knowledge Skills and Abilities (KSAs)

  • Proficiency in using computers, software, and web-based applications.

  • Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the required job processes.

  • Good organizational, decision-making, and delegating skills.

  • High level of interpersonal and public relation skills.

  • Leadership skills.

  • Ability to handle high pressure situations.

  • Ability to be highly motivated, eager to learn new skills, and find creative solutions to challenges.


Job Duties

  • Oversees the disease registry database.

  • Conducts pre-visit chart review of patients.

  • Works with patients and families on self-management support.

  • Coordinates care across the care continuum (case management).

  • Assists in developing tools and quality improvement activities.

  • Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.


This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.
The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms.  The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New York, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on any characteristic protected under applicable federal, state, or local law. These protections extend to applicants and all employment related decisions.

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About RN Case Manager - Full Time - MedVantage Clinic, Ochsner

At MedVantage Clinic in New Orleans, we are looking for a passionate RN Case Manager to join our dedicated team of healthcare professionals. Since our founding in 1942, we've made tremendous strides in patient care, guided by our unwavering commitment to serving and healing our community. As an RN Case Manager, you'll play a crucial role in assessing and managing the bio-psychosocial needs of patients in an ambulatory setting. You will use your clinical expertise to develop care plans, support patients and their families, and coordinate care throughout the healthcare continuum. The ideal candidate will have at least three years of nursing experience and possess a current RN license and Basic Life Support certification. You'll need exceptional communication skills, an aptitude for organization and teamwork, and the ability to thrive in high-pressure situations. Here at MedVantage Clinic, we value innovation and leadership in our staff, and your contributions will be respected and appreciated. Join us to make a meaningful impact on our patients’ lives and discover a fulfilling career in nursing today!

Frequently Asked Questions (FAQs) for RN Case Manager - Full Time - MedVantage Clinic Role at Ochsner
What responsibilities does the RN Case Manager have at MedVantage Clinic?

The RN Case Manager at MedVantage Clinic is responsible for overseeing the disease registry database, conducting pre-visit chart reviews, and working with patients and families to provide self-management support. Additionally, they coordinate care across the healthcare continuum, assist in developing quality improvement tools, and ensure adherence to current healthcare regulations.

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What qualifications are required for the RN Case Manager position at MedVantage Clinic?

To qualify for the RN Case Manager position at MedVantage Clinic, candidates must be graduates of an accredited school of nursing with a current registered nurse (RN) license in the state of Louisiana, along with Basic Life Support certification. A bachelor’s degree in nursing and at least three years of clinical nursing experience are preferred.

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What skills are essential for an RN Case Manager at MedVantage Clinic?

Essential skills for an RN Case Manager at MedVantage Clinic include effective verbal and written communication, strong organizational and decision-making abilities, leadership skills, and proficiency in various computer applications. The role also requires a capacity for handling high-pressure situations and an eagerness to learn and adapt.

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How does the RN Case Manager support patients at MedVantage Clinic?

The RN Case Manager at MedVantage Clinic provides vital support to patients by developing personalized care plans, managing their health needs, and facilitating communication between patients and healthcare providers. They also guide patients and families through self-management strategies to promote better health outcomes.

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What does the work environment look like for the RN Case Manager at MedVantage Clinic?

The RN Case Manager at MedVantage Clinic works in an ambulatory healthcare setting and may interact with patients who have varying medical conditions. The role includes a mix of physical activity as well as desk work, where they must maintain compliance with health regulations while providing compassionate patient care.

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Common Interview Questions for RN Case Manager - Full Time - MedVantage Clinic
How would you manage a challenging patient case as an RN Case Manager?

When faced with a challenging patient case, it’s essential to assess the situation thoroughly, involve a multidisciplinary team, and communicate clearly with the patient and their family. Emphasize your ability to develop tailored care plans based on the patient’s unique needs and actively involve them in the care process.

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Can you describe your experience with patient care coordination?

In my previous role, I was responsible for coordinating care among various departments and providers. Highlight your experience in creating and managing care plans, scheduling appointments, and consistently following up with patients to ensure they’re receiving optimal care throughout their treatment journey.

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What techniques do you use for effective communication with patients and families?

I prioritize active listening, empathy, and clear, jargon-free explanations when communicating with patients and families. Share specific techniques you use to ensure that patients understand their care plan and feel comfortable addressing any questions or concerns they might have.

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How do you handle high-pressure situations in a healthcare setting?

In high-pressure situations, I remain calm and focused, utilizing organizational skills to prioritize tasks effectively. Discuss a time when you successfully handled a stressful situation and the strategies you employed to manage your workload while providing quality patient care.

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What role do you believe technology plays in your work as an RN Case Manager?

Technology is crucial in streamlining processes, improving patient data management, and facilitating communication. Discuss your familiarity with electronic health records and other software that enables you to track patient progress and ensure that care plans are followed adequately.

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How do you approach developing quality improvement activities in a clinical setting?

I believe in identifying specific areas for improvement based on patient outcomes and implementing evidence-based practices. Share an experience where you participated in or initiated a quality improvement project that led to enhanced patient care.

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Describe a time you worked effectively within a multidisciplinary team.

Collaboration is key in patient care. Provide an example of when you worked with doctors, social workers, or other healthcare professionals to achieve a common goal, showcasing your ability to communicate openly and resolve conflicts if necessary.

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What motivates you in your role as an RN Case Manager?

My motivation comes from making a difference in patients' lives and supporting them through their healthcare journeys. Share your personal motivations and how they drive you to provide excellent care and advocate for your patients.

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How do you stay updated on current healthcare regulations and best practices?

I regularly attend training sessions, read industry publications, and participate in online communities. Explain your commitment to continuing education and your approach to staying informed about changes in healthcare laws and best practices relevant to your role.

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What strategies do you use to evaluate patient outcomes effectively?

I use a combination of quantitative data analysis and patient feedback to evaluate outcomes. Describe techniques you implement to track progress against care goals, discuss outcomes with multidisciplinary teams, and adjust care plans as necessary.

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MATCH
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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 21, 2025

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