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Senior Program Manager

About Omnidian

Omnidian is building a more sustainable future for the planet. We assure that IoT-enabled distributed energy assets perform at their best through our passionate teams, our innovative technology, and by creating an amazing customer experience. We're a well-funded, growth-stage, B Corps certified company offering the potential for enormous impact, both on our products and on the world.


We are headquartered in Seattle, but are open to remote location depending on role and if a candidate resides in a state we currently employ in.


The Job 

This role will lead our company’s number one priority for 2025 by solving the most critical pain point for our customers, resolving issues with their systems, quickly and effectively.  This person will be building the program from the ground up and will have the opportunity to take ideas through to execution, making a material impact on our company. This role is highly cross functional and will require someone with excellent stakeholder management at all levels and  experience working across Operations, Engineering, Product, Product Marketing, Sales and Customer Success leadership. This role will report into our Head of Program Management.


What You’ll Do
  • At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:
Develop and lead the program focused on improving customer’s biggest pain point
  • Create and implement program management foundations from scratch
  • Partner across orgs to solidify roadmap and turn the roadmap into results
  • Ensure program remains on track, capturing and mitigating and large issues as they arise
  • Communicate and partner cross functionally with different audiences, including Executive Team, on program status, issues, blockers etc. 
  • Drive program metrics, benchmarking and goals in partnership with stakeholders. 
Operational Excellence 
  • Operationally detail-oriented, a deep interest in understanding our Operations teams and their day to day
  • Process driven
  • Bridge between Operations and Technology Lead change management strategy in partnership with Operational and Technology leaders.


Who You Are
  • You are a team player who understands everyone in the program is working towards the same goal and you create an environment where people can do their best work. 
  • You thrive and enjoy building programs from the ground up with little direction or precedent. You are a self starter.
  • You are a clear communicator both verbally and written.
  • You have a strong understanding of what type of communication is needed in different situations.
  • You are metric driven and have a passion for baselining, analyzing and driving program metrics. 
  • You enjoy ambiguity and problem solving, and lots of it.


Experience You'll Need
  • 7+ years of experience leading large cross functional programs
  • Experience leading programs with Operations and Engineering teams
  • Starting programs from scratch and working with ambiguity
  • Track record of developing programs and delivering big results


Experience That’s a Plus
  • Leading Operational Programs with great success
  • Solar Experience


Work-Life and Culture
  • All of our roles offer the opportunity to work remotely
  • If you are in the Seattle, WA area, we offer a vibrant and creative co-working space in the heart of downtown Seattle
  • We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year
  • We provide outstanding benefits that we are continually improving upon, including family medical, dental, vision, disability, parental leave, 401(k) administration, thoughtful PTO, and paid sabbatical leave after four years
  • We offer a competitive total compensation package that includes monthly health insurance premiums, quarterly bonus and long-term stock options for every employee
  • We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
  • We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
  • We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, check out our posts What Makes an Ethical Company? and Why We’re Proud to Be a Certified B Corp


Grow With Us
  • We mentor and invest in our employees and prioritize them for future opportunities. Check out our Instagram reels to see a few career journey examples
  • Internal candidates: Check out our advice on Internal Transfer: Job Application Process
  • We’re a fast-growing startup, which means we’re constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there’s gonna be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never experienced in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply.


$114,750 - $155,250 a year
Midpoint: $135,000
Comprehensive Benefits: We've got you covered with 100% of health insurance monthly premiums for employees, and 50% for dependents.
Performance Bonus: Up to 15%, because exceptional work deserves exceptional rewards. Eligibility begins after 90 days.
Equity Stake: Join us in shaping the future and be rewarded for your dedication with stock options.
Continuous Growth: Up to $500 annual learning reimbursement because investing in your development is investing in our success.
Committed to Parity: We place candidates within the band based on professional experience, not negotiating skills, as part of our overall effort to avoid gender pay discrepancy.

We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices, as well as our office culture, reflects this value.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Omnidian is an equal opportunity employer.  We are committed to diversity in the workplace.  We make employment decisions on the basis of merit and business need.  We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.


We invite you to be part of our mission to create a workplace that is inclusive and welcoming to all.

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CEO of Omnidian
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Mark Liffmann
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Average salary estimate

$135000 / YEARLY (est.)
min
max
$114750K
$155250K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Program Manager, Omnidian

At Omnidian, we're on a mission to build a more sustainable future, and we need a talented Senior Program Manager to help us tackle our company's top priority for 2025! In this remote role, you'll be at the forefront of solving critical pain points for our customers by improving how we manage their IoT-enabled energy assets. Imagine the thrill of building a robust program from the ground up—your expertise in Operations, Engineering, Product, and Customer Success will be vital as you partner with different teams to turn strategic roadmaps into meaningful results. You’ll communicate with stakeholders at all levels, report directly to the Head of Program Management, and have the autonomy to craft your approach to problem-solving. If you enjoy ambiguity and are driven by data, you'll fit right in at our innovative team. With 7+ years of experience in leading cross-functional programs and a knack for operational excellence, you could play a pivotal role in our growth as you drive impactful change. Not only do we prioritize a collaborative environment where trust flourishes, but we also value your personal growth, offering benefits like a competitive compensation package and opportunities for ongoing development. If the thought of turning challenges into achievements excites you, come join us at Omnidian and help us secure a sustainable energy future!

Frequently Asked Questions (FAQs) for Senior Program Manager Role at Omnidian
What does a Senior Program Manager do at Omnidian?

At Omnidian, the Senior Program Manager leads critical initiatives aimed at solving customer pain points, specifically through managing IoT-enabled energy systems. This role involves building programs from scratch and partnering across various departments to ensure project success. Applications of this role extend into stakeholder management, operations, engineering, and communication with executive leadership, making it pivotal for Omnidian's success.

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What qualifications are needed for the Senior Program Manager position at Omnidian?

To excel as a Senior Program Manager at Omnidian, candidates should have 7+ years of experience leading cross-functional programs, particularly those involving Operations and Engineering teams. Additionally, experience in starting programs from scratch and the ability to navigate ambiguity is crucial. Strong metric-driven analysis skills and excellent communication abilities also stand out as key attributes for this role.

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What is the work culture like for a Senior Program Manager at Omnidian?

Omnidian fosters a vibrant and inclusive work culture where collaboration and mutual respect are core values. As a Senior Program Manager, you will experience an environment built on trust and autonomy, allowing you to shape your processes and achieve significant milestones while being supported by a passionate mission-driven team.

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How does the Senior Program Manager contribute to Customer Success at Omnidian?

In the Senior Program Manager role at Omnidian, you will be instrumental in enhancing Customer Success by addressing critical customer pain points through effective program management. You will collaborate with various teams to implement strategies that not only resolve issues quickly but also lead to a superior overall customer experience.

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Are there remote work opportunities for Senior Program Managers at Omnidian?

Yes, Omnidian offers flexible remote work options for Senior Program Managers. While the company is headquartered in Seattle, they are open to candidates working from other states where they have a presence, offering the chance to join their mission no matter where you are based.

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What are the main responsibilities of a Senior Program Manager at Omnidian?

The main responsibilities of a Senior Program Manager at Omnidian include developing and leading programs to address customer pain points, implementing effective program management foundations, driving metrics and operational excellence, and maintaining cross-departmental communication with stakeholders at all levels for program updates and issue resolution.

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What career growth opportunities exist for Senior Program Managers at Omnidian?

At Omnidian, career growth opportunities for Senior Program Managers are abundant, thanks to their commitment to mentoring and investing in employee development. The company prioritizes internal candidates for promotions and new opportunities, allowing you to evolve your career in a dynamic and innovative environment.

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Common Interview Questions for Senior Program Manager
What strategies do you use for successful stakeholder management?

When managing stakeholders, I prioritize open communication and regular updates to keep everyone aligned. Understanding each stakeholder's goals and concerns is essential, and I leverage this knowledge to build relationships and foster trust—critical components for a Senior Program Manager at Omnidian.

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Can you describe your experience in building programs from the ground up?

Absolutely! In my previous role, I successfully designed and implemented a program from scratch by assessing the initial challenges, gathering insights across departments, and creating a roadmap. I then communicated with stakeholders regularly to ensure we remained on track, which is vital for success in a position like the Senior Program Manager at Omnidian.

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How do you approach ambiguity in project management?

In handling ambiguity, I start with a clear problem statement and engage cross-functional teams to brainstorm potential solutions. I believe in iterative processes and being flexible—adjusting as new information comes in. This approach is particularly effective for the diverse challenges that a Senior Program Manager at Omnidian might face.

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What methods do you implement to track program metrics?

I implement a mix of quantitative and qualitative methods to track program metrics. By establishing relevant KPIs, regular check-ins, and comprehensive reporting systems, I ensure that we’re not only monitoring progress but also analyzing the data to inform future decisions. This aligns well with driving operational excellence at Omnidian.

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Describe a time when you resolved a significant issue in a program.

In one project, we faced a major delay that impacted our timelines. I organized an emergency meeting with all relevant stakeholders, identified the root cause, and collaboratively developed a new timeline that included risk mitigation strategies. This methodical approach is crucial for a Senior Program Manager aiming to drive success at Omnidian.

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What do you believe is crucial for successful change management?

Successful change management relies heavily on clear communication and stakeholder engagement. By anticipating resistance and addressing concerns early, I can ensure that changes are embraced rather than resisted. This philosophy supports the dynamic work environment at Omnidian.

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How do you ensure your program aligns with broader company objectives?

To ensure alignment, I actively participate in strategic planning sessions and engage with key leadership to understand the broader objectives. This insight is vital for a Senior Program Manager at Omnidian, as it allows me to align individual program goals with the company’s mission.

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Tell us about your experience working cross-functionally.

In my previous roles, I frequently collaborated with Operations, Engineering, Marketing, and Sales teams, ensuring a holistic approach to program management. By fostering open lines of communication and creating spaces for collaboration, I’ve been able to drive successful outcomes that align with the goals of all departments.

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How do you motivate your team during challenging projects?

Motivating a team during challenges involves transparent communication and celebrating small wins. I maintain an open feedback loop and encourage creativity in problem-solving, which helps to foster an environment of resilience—a trait highly valued in the Senior Program Manager role at Omnidian.

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What is your approach to risk management in programs?

My approach to risk management involves a proactive stance, where I conduct thorough risk assessments at the outset and revisit them throughout the project. By maintaining a risk register and involving teams in mitigation strategies, I ensure that we are prepared for unexpected challenges, crucial for the Senior Program Manager role at Omnidian.

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To protect and accelerate investments in clean energy through innovative technology, passionate teams, and an amazing customer experience.See more at https://www.omnidian.com/our-story/mission-vision/

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Full-time, remote
DATE POSTED
November 29, 2024

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