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Sales Operations Manager

Company Overview:

One Park Financial (OPF) is a leading Financial Technology company dedicated to empowering small businesses by connecting them with a wide variety of flexible financing and funding options. Our mission is to provide entrepreneurs with the working capital they need to elevate their businesses to new heights. At OPF, we believe in working with high-performing individuals who are ready to play an integral part in our company's expansion. We know that our success hinges on our people, and we strive to enable them to do what they do best.

Why Join Us?

At OPF, we foster a dynamic and inclusive company culture that emphasizes collaboration, innovation, and personal growth. Our team is composed of passionate, driven individuals who are committed to making a difference. Here’s what you can expect when you join our team:

  • Innovative Environment: Work with cutting-edge technology and be part of a team that is constantly pushing the boundaries of fintech.
  • Professional Growth: We invest in our employees’ growth with continuous learning opportunities, training programs, and career advancement paths.
  • Supportive Culture: Enjoy a supportive and inclusive work environment where your ideas are valued, and your contributions make a real impact.
  • Community Focus: Be part of a company that understands the importance of small and mid-sized businesses to their communities and the nation’s financial health.
  • High-Performing Team: Join a team of badasses who are committed to excellence and are integral to our company's expansion and success.

Responsibilities

  • Develop personnel - by providing coaching, One-on-one, follow-up, skill-up sessions, roleplays, and real-time feedback sessions.
  • Manage pipeline - Understanding the sale, getting involved in the details of the operation with consistent follow-up, and finding different ways to bring the deal home.
  • Takeover calls- When needed, the manager needs to have the ability to close/2nd voice deals. Understanding of the sale and how to make situations work for both the merchant and the company.
  • Goal-oriented individual with a high priority on daily, weekly/monthly results.
  • Live and 1:1 coaching - weekly scheduled coaching sessions that add value to the team member and overall development.
  • Motivate and Energize the team - Run team huddles, find different ways to motivate, and build excitement.
  • Weekly 1:1's with sales personnel
  • Implement Performance Improvement Plans
  • Proven work experience as Operations Manager or similar role
  • Knowledge of organizational effectiveness and operations management
  • Familiarity with business and financial principles
  • Excellent communication skills
  • Leadership ability
  • Outstanding organisational skills
  • Degree in Business, Operations Management or related field
  • 2 or more years of experience
  • Advanced English (Fully bilingual)
  • Call Center experience

Why Join Us?

  • Be part of a global team committed to driving financial inclusion and innovation. 
  • Competitive salary and benefits package. 
  • A dynamic and inclusive work environment that values diversity and collaboration. 

Equal Opportunity Employer:

Our company is an equal-opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

One Park Financial Glassdoor Company Review
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One Park Financial DE&I Review
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CEO of One Park Financial
One Park Financial CEO photo
John Lie-Nielsen
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Average salary estimate

$75000 / YEARLY (est.)
min
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$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Operations Manager, One Park Financial

Are you ready to take your career to the next level? Join One Park Financial as our Sales Operations Manager and help revolutionize the way small businesses gain access to vital funding! At OPF, we're on a mission to empower entrepreneurs with the resources they need to succeed, and we know that starts with having a fantastic Sales Operations Manager leading our team. You'll be an integral part of our innovative environment, where we value collaboration, creativity, and personal growth. Your responsibilities will include coaching team members one-on-one, managing our sales pipeline, and stepping in to close deals when the need arises. We pride ourselves on fostering a supportive culture, where your input is valued and makes a real difference in our success. With us, you’ll thrive in an atmosphere focused on shared victories and individual development. We believe in continuous training and offer a variety of growth opportunities for our employees. Plus, our commitment to community impact means you get to be part of something bigger, working directly with small and mid-sized businesses to enhance their financial health. With a competitive salary and a benefits package that reflects our dedication to our employees, One Park Financial is where you can make your mark. Are you ready to join a high-performing team of driven individuals who are excited to innovate, grow, and succeed together?

Frequently Asked Questions (FAQs) for Sales Operations Manager Role at One Park Financial
What are the responsibilities of the Sales Operations Manager at One Park Financial?

As a Sales Operations Manager at One Park Financial, you will play a crucial role in developing team members through coaching sessions, managing the sales pipeline with consistent follow-up, and stepping in to close deals when necessary. Your responsibilities also include conducting weekly one-on-one meetings, running team huddles to motivate staff, and implementing performance improvement plans to enhance efficiency and effectiveness within the team.

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What qualifications are needed to apply for the Sales Operations Manager position at One Park Financial?

To be considered for the Sales Operations Manager role at One Park Financial, candidates should have a degree in Business, Operations Management, or a related field, along with a minimum of 2 years of proven experience in operations management or a similar role. Additionally, strong organizational skills, excellent communication abilities, and familiarity with business and financial principles are essential for success in this position.

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What is the company culture like at One Park Financial for the Sales Operations Manager?

The culture at One Park Financial is dynamic and inclusive, emphasizing collaboration and personal growth. As a Sales Operations Manager, you will be part of a high-performing team committed to excellence and innovation. The company values diversity and fosters a supportive environment where your ideas are valued and contribute to the overall success of the organization.

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What opportunities for professional growth exist for a Sales Operations Manager at One Park Financial?

One Park Financial is dedicated to investing in employee development, particularly for the Sales Operations Manager role. You can expect continuous learning opportunities, training programs tailored to enhance your leadership skills, and clear career advancement paths. The company’s commitment to personal and professional growth ensures you will thrive in your position and contribute to the overall success of the organization.

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What is the team dynamic like for a Sales Operations Manager at One Park Financial?

As a Sales Operations Manager at One Park Financial, you'll work within a team of passionate and driven individuals who are committed to making a difference in the financial technology sector. The environment is collaborative, with an emphasis on motivation, weekly coaching, and shared team goals. You’ll inspire and energize your colleagues while implementing strategies that lead to collective successes.

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Common Interview Questions for Sales Operations Manager
How do you approach coaching team members in a sales environment?

When coaching team members, I focus on tailored strategies that cater to individual strengths and areas for improvement. I emphasize the importance of one-on-one sessions, active listening, and providing constructive feedback. By fostering an open dialogue, I ensure team members feel supported and motivated to achieve their goals.

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Can you describe your experience with managing sales pipelines?

I have extensive experience managing sales pipelines by utilizing CRM tools to track progress, analyze data, and identify trends. I prioritize consistent follow-up and encourage collaboration within the team to close deals effectively. My approach ensures we maintain a healthy pipeline while steadily converting leads into customers.

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What strategies do you use to motivate a sales team?

To motivate a sales team, I implement a mix of incentives, recognition programs, and team-building activities. I believe in fostering a positive, energetic environment by celebrating wins, encouraging open communication, and creating opportunities for professional development. Tailoring motivational tactics allows me to connect with team members personally.

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How would you handle performance improvement for underperforming team members?

Handling performance improvement starts with open communication and setting clear expectations. I conduct one-on-one meetings to understand the challenges faced by the individual and collaboratively develop a Performance Improvement Plan focused on skill enhancement and measurable goals. Regular check-ins help keep them accountable while providing guidance and support.

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What do you believe are key skills for a successful Sales Operations Manager?

Key skills for a successful Sales Operations Manager include strong organizational abilities, excellent communication, leadership skills, and a deep understanding of sales operations management. Additionally, being adaptable and data-driven is essential for making informed decisions that positively impact the team's performance.

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How do you deal with conflicts within the sales team?

When dealing with conflicts, I prioritize open and respectful communication. I encourage both sides to express their concerns and work toward a mutually beneficial resolution. Creating an environment where team members feel safe to share their perspectives helps in fostering a collaborative culture that can resolve issues effectively.

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Can you share a time when you successfully led a team to meet sales objectives?

In a previous role, I led my team by setting clear objectives and developing a strategic approach to reach them. I implemented regular training sessions and encouraged team bonding to enhance collaboration. This resulted not only in meeting our sales targets but exceeding them, demonstrating the power of teamwork in achieving success.

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What tools or technologies do you find essential for managing sales operations?

Essential tools for managing sales operations include CRM platforms for tracking customer interactions and performance analytics tools to measure sales effectiveness. Utilizing communication platforms facilitates teamwork, while project management tools help streamline processes and improve overall efficiency in achieving our goals.

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How do you ensure you stay updated on industry trends in sales and operations?

I ensure to stay updated on industry trends by subscribing to relevant newsletters, participating in webinars, and attending industry conferences. Networking with professionals in the field and actively engaging in discussions allows me to gather insights that can benefit our sales strategies and operations.

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What impact do you think a Sales Operations Manager has on company success?

A Sales Operations Manager plays a pivotal role in company success by optimizing sales processes, enhancing team productivity, and enabling data-driven decision-making. By fostering a high-performing team and ensuring alignment with company goals, the Sales Operations Manager directly contributes to increased revenue and overall sustainability.

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One Park Financial LLC is a leading provider of financing for small businesses nationwide. Our company is formed by a group of individuals who share the same passion: being at the service of local American small businesses. And those individuals w...

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Full-time, remote
DATE POSTED
December 21, 2024

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