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Developer Advocate, Developer Experience - Japan - job 1 of 2

About the Team

The Developer Experience team is a new group at OpenAI with a singular focus: making developers successful. Our mission is to empower every developer and startup on the planet to build on the OpenAI platform, providing them with the most delightful developer experience to seamlessly integrate AI into their apps and products. We are dedicated to ensuring that developers have the tools, resources, and support they need to unlock the full potential of AI in their projects.

The Developer Experience team partners very closely with the product and engineering teams building the OpenAI API, all GTM functions, as well as research and leadership. Across all product lines, we ensure that these powerful tools are used responsibly. This is a key part of OpenAI’s path towards safely deploying broadly beneficial Artificial General Intelligence (AGI). Safety is more important to us than unfettered growth. We are also committed to fostering an inclusive and diverse developer community, ensuring that our technologies are accessible and beneficial to all.

About the Role

We are looking for a highly skilled and passionate Developer Advocate to join our Developer Experience team. As a Developer Advocate, you will play a crucial role in engaging with our developer community and advocating for developers’ needs within OpenAI.

You will be using and advocating for new models and capabilities, such as GPT-4 Turbo, Vision, Whisper, TTS, and more, by building high-quality sample apps and demos, creating compelling technical content, shaping our documentation, as well as building developer tools for developers to build on top of the OpenAI API — everyone from hobbyist developers to Fortune 500 companies. You will also collaborate closely with the research and API teams as we bring the latest cutting-edge models to our platform.

This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

As a Developer Advocate, you will:

  • Create and curate high-quality technical content, such as tutorials, blog posts, videos, and code samples, to educate and inspire developers.

  • Engage with the developer community, building strong relationships and fostering a vibrant ecosystem around OpenAI’s technologies.

  • Be a tireless champion for developers and their needs, gathering and organizing their feedback to inform our product roadmap.

  • Build relationships with key developers and help nurture a community of developers on our platform, representing OpenAI at developer events and online forums, serving as a knowledgeable and approachable ambassador for our platform.

  • Collaborate closely with product, engineering, and marketing teams to drive adoption and success of OpenAI’s APIs and developer tools.

  • Contribute to the development and enhancement of all OpenAI's developer surfaces to provide a seamless experience for developers.

We’re looking for a blend of:

  • Strong full-stack engineering background, with experience building with AI and LLMs.

  • Proven track record of engaging with developers to help them find success with API-based products, and building developer communities.

  • Deep user empathy and an understanding of what’s required for a product experience to be great and an appreciation that the details matter.

  • Creativity and passion for exploring new ways to connect with and empower developers.

  • Pride in crafting delightful developer tools and high-quality demos and sample projects.

  • A history of creating documentation, how-to content, and code that help developers find success with technical products.

  • An ability to write high-quality code, documentation, how-to content that help developers find success with technical products.

  • Ownership of problems end-to-end, and are willing to pick up whatever knowledge you’re missing to get the job done.

  • Team player with a collaborative mindset, able to work effectively across different teams and disciplines.

  • Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines.

  • Experience with or a strong interest in AI ethics and safety, aligning with OpenAI's commitment to responsible AI development.

#LI-JL1

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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What You Should Know About Developer Advocate, Developer Experience - Japan, OpenAI

Are you passionate about making a difference for developers? OpenAI is seeking a Developer Advocate for our Developer Experience team in Tokyo, Japan. This is an exciting opportunity for someone who thrives in a collaborative environment and wants to empower developers to unlock the incredible potential of AI. As a Developer Advocate, you will create high-quality technical content like tutorials and blog posts, engage with our vibrant developer community, and champion their needs within OpenAI. You will work closely with our product and engineering teams to help developers integrate the latest models such as GPT-4 Turbo and Whisper into their applications seamlessly. Your role is crucial in fostering an inclusive developer environment, ensuring everyone from hobbyists to Fortune 500 companies feels supported. With a hybrid work model and relocation assistance available, this position is perfect for anyone excited to shape the future of artificial intelligence! If you have a strong engineering background and a passion for developer advocacy, we can't wait to see what you can bring to our team!

Frequently Asked Questions (FAQs) for Developer Advocate, Developer Experience - Japan Role at OpenAI
What are the primary responsibilities of a Developer Advocate at OpenAI?

As a Developer Advocate at OpenAI, you will engage with the developer community, create high-quality technical content, and advocate for developers' needs within the company. This includes building sample applications, crafting tutorials, and nurturing relationships with developers to ensure they have the resources they need to succeed with OpenAI's APIs.

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What qualifications are required for the Developer Advocate role at OpenAI?

To excel as a Developer Advocate at OpenAI, candidates should have a strong full-stack engineering background, experience with AI and LLMs, and a proven track record in building developer communities. A deep understanding of user empathy and the ability to create documentation and technical content are also essential.

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How does OpenAI support Developer Advocates in their roles?

OpenAI provides a supportive environment for Developer Advocates by collaborating closely with product and engineering teams, enabling Advocates to influence product roadmaps based on developer feedback. Additionally, OpenAI is committed to inclusivity, offering relocation assistance and a hybrid work model to promote work-life balance.

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What tools will Developer Advocates use at OpenAI?

At OpenAI, Developer Advocates will work with a variety of tools and technologies, including the OpenAI API, GPT-4 Turbo, and other cutting-edge models. Advocating for these tools involves creating developer-friendly documentation, tutorials, and sample projects that empower users to integrate AI into their applications effectively.

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What is the importance of the Developer Experience team at OpenAI?

The Developer Experience team at OpenAI plays a vital role in ensuring that developers have a delightful experience with AI technologies. By advocating for developers and gathering their input, the team helps create tools and resources that align with user needs, ultimately supporting the safe deployment of artificial intelligence.

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Common Interview Questions for Developer Advocate, Developer Experience - Japan
How do you engage with the developer community as a Developer Advocate?

To effectively engage with the developer community, I would actively participate in forums, attend developer events, and listen to their feedback. Building relationships with developers fosters trust and encourages open communication about their needs and experiences.

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Can you describe a time you successfully created technical content?

Certainly! In my previous role, I created a series of engaging tutorials that helped developers understand how to implement our APIs. The tutorials included step-by-step guides and clear examples, which significantly increased developer engagement and satisfaction.

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What strategies would you use to gather feedback from developers?

I would employ various strategies to collect feedback, including surveys, one-on-one interviews, and informal discussions at events. Additionally, leveraging community platforms can provide invaluable insights into developers' experiences and expectations.

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How do you ensure that technical content is accessible to all developers?

To ensure my content is accessible, I'd use clear language, avoid jargon, and provide supplementary resources for different skill levels. Incorporating visuals and code samples can also enhance understanding for developers at various stages of learning.

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What role does empathy play in being a successful Developer Advocate?

Empathy is crucial for a Developer Advocate because it allows us to understand the unique challenges that developers face. By putting myself in their shoes, I can tailor my approach to better meet their needs and create solutions that truly resonate with them.

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What is your experience with AI and LLMs?

I have worked extensively with AI technologies, particularly language models like GPT-3 and GPT-4. This experience has equipped me with the knowledge to guide developers in implementing AI features effectively within their applications.

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How would you collaborate with product and engineering teams?

Collaboration with product and engineering teams involves regular communication to align on goals and share developer feedback. I believe in fostering an open environment where insights from the developer community can directly inform product enhancements.

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What creative methods have you used to connect with developers?

I have used methods such as hosting interactive coding sessions, launching hackathons, and creating engaging video tutorials. These approaches not only connect developers with our products but also create a sense of community and excitement around innovation.

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Can you discuss an instance where you had to handle conflicting priorities?

In my previous role, I encountered conflicting priorities while working on multiple projects simultaneously. I prioritized tasks by assessing their impact on developers and guided stakeholders through transparent communication, ensuring that everyone was aligned and informed of progress.

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Why is safety important in AI development?

Safety in AI development is paramount because AI systems have significant implications for users and society. Responsible AI practices ensure that the technology benefits everyone while mitigating risks associated with misuse or harmful consequences.

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DATE POSTED
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