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Relationship Manager

About the Team

OpenAI’s mission is to ensure that artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with policymakers in the national security community. Accordingly, our Global Affairs team builds authentic, collaborative relationships in these domains. We ensure that insights from policymakers and stakeholders inform our work and collaborate with them to support regulation, industry standards, and safe and beneficial development of AI tools. The National Security Policy and Partnerships team is part of the broader Global Affairs team and is tasked with establishing and developing strong, trusted, and authentic relationships with national security officials, lawmakers, and other external stakeholders. The team seeks to engage all parts of the national security policymaking community and to provide technical and policy expertise. We also work closely with the broader Global Affairs team to build collaborative relationships with the public sector and other organizations that could benefit from using our tools.  

 

About the Role

We’re seeking an experienced Government Relationship Manager to join our nimble, high-impact team and lead strategic relationships with U.S. government customers. Reporting to the Head of National Security, this role is integral to building and nurturing partnerships across national security and law enforcement, supporting OpenAI’s mission to connect with, educate, and collaborate with U.S. government stakeholders on advanced AI initiatives. You’ll play a key role in ensuring the alignment of goals, clear communication, and successful execution of custom engineering projects for national security clients.

Key Responsibilities:

  • Relationship Management: Act as the primary contact for government customers, building trust, transparency, and aligning objectives to ensure mutual success.

  • Cross-functional Collaboration: Coordinate with engineering, security, and policy teams to design, implement, and oversee custom projects that adhere to agency security standards.

  • Strategic Project Oversight: Manage project timelines, budgets, and deliverables, ensuring seamless onboarding, compliance, and alignment with government needs.

  • Policy Engagement and Advocacy: Represent OpenAI in engagements with government stakeholders, develop policy recommendations, and support OpenAI leadership at key events and convenings.

Qualifications:

  • 5+ years experience managing technical or contracting relationships with government entities, particularly within technology, AI, or engineering environments.

  • Prior experience with the government acquisition process or overseeing the implementation of government contracts

  • Strong understanding of government security protocols, regulations, and technical compliance requirements.

  • Demonstrated ability to coordinate cross-functional teams in high-stakes, regulated environments.

  • Excellent problem-solving skills and experience in handling complex, sensitive issues in a diplomatic and effective manner.

  • Hold Active U.S. Security clearance

You might thrive in this role if you:

  • Are well versed in the issues around national security and emerging AI technologies.

  • Are an enthusiastic and effective coalition builder who enjoys working independently, but also thrives as a member of a high performing, global team.

  • Enjoy coordinating and facilitating complex collaborative projects among many stakeholders, but are also an accountable individual contributor.

  • Are passionate about the promise of technology and the future of artificial intelligence but thoughtful about its potential risks.

This Washington, D.C.-based role may require up to 30%  travel to engage with stakeholders.  

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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What You Should Know About Relationship Manager, OpenAI

At OpenAI, we're on a mission to ensure that artificial intelligence benefits all of humanity, and our Washington-based team is pivotal in that vision. We're excited to announce the opening for a Relationship Manager, specifically focused on fostering strategic partnerships with U.S. government customers. This role involves being the primary point of contact for national security officials and lawmakers, building a foundation of trust and cooperation. As a key player in the National Security Policy and Partnerships team, you'll coordinate with various engineering, security, and policy teams to implement custom projects tailored to government needs. You’ll not only oversee timelines and deliverables but also engage in meaningful policy discussions that shape our approach to AI in a national security context. If you have 5+ years of experience in managing government relationships, especially in technical or contracting capacities, and hold an active U.S. Security clearance, we want you on our team! Being part of our dynamic group means you'll thrive if you can juggle multiple stakeholders while fostering collaboration and being a proactive contributor. This role may involve some travel to engage with key stakeholders, making it a perfect opportunity for someone who enjoys a blend of independence and teamwork. Join us at OpenAI and help us navigate the future of AI—where potentials and responsibilities come together for a brighter tomorrow.

Frequently Asked Questions (FAQs) for Relationship Manager Role at OpenAI
What qualifications do I need for the Relationship Manager role at OpenAI?

To qualify for the Relationship Manager position at OpenAI, you should have at least 5 years of experience managing relationships with government entities, particularly in technology or engineering sectors. An active U.S. Security clearance is mandatory. Moreover, having solid knowledge about government security protocols and the acquisition process is crucial for effectively managing government contracts.

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What are the key responsibilities of a Relationship Manager at OpenAI?

As a Relationship Manager at OpenAI, your primary responsibility will be to establish and nurture partnerships with U.S. government clients. This includes acting as the main contact for these customers, coordinating with various internal teams, managing project timelines and deliverables, and engaging directly with government stakeholders to advocate for effective AI policies.

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How can a Relationship Manager at OpenAI impact national security initiatives?

In the Relationship Manager role at OpenAI, you will significantly impact national security initiatives by facilitating strategic collaborations with government agencies. By aligning project goals with national security needs and advocating for the safe and beneficial use of AI, you contribute to shaping policies that influence how advanced technologies are implemented within governmental frameworks.

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What skills are essential for a successful Relationship Manager at OpenAI?

Essential skills for a successful Relationship Manager at OpenAI include excellent problem-solving abilities, strong communication and interpersonal skills, and a solid understanding of government compliance requirements. Additionally, being adept at managing complex projects and building coalitions is vital for success in this role.

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What type of environment does a Relationship Manager at OpenAI work in?

A Relationship Manager at OpenAI operates in a dynamic and fast-paced environment characterized by innovation and collaboration. You'll work closely with cross-functional teams and engage with various stakeholders in national security while contributing to high-stakes projects that require both independence and teamwork.

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Common Interview Questions for Relationship Manager
Can you describe your experience managing relationships with government entities as a Relationship Manager?

Highlight specific roles where you've developed government relationships, emphasizing your approach to communication and collaboration. Discuss outcomes you've achieved, such as successful project deliveries or policy initiatives influenced by these relationships.

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How do you prioritize project timelines and deliverables when working with government clients?

Explain how you implement project management tools and techniques to set clear priorities, manage schedules, and ensure alignment with client expectations. Use an example to demonstrate your ability to adapt to changing needs while maintaining momentum.

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What strategies do you employ to effectively advocate for AI policies with government stakeholders?

Discuss your approach to understanding stakeholders' perspectives and how you prepare for engagements by presenting data-driven recommendations. Mention how you leverage collaboration with internal experts at OpenAI to build credible policy proposals.

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Can you provide an example of a complex issue you navigated as a Relationship Manager?

Share a specific challenge, detailing the context, your thought process, and the steps you took to resolve it. Highlight the importance of diplomacy and communication in securing a positive outcome for all parties involved.

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How do you stay updated on the latest trends and issues in national security and AI?

Mention the sources you rely on for information, such as industry publications, professional networks, or conferences related to AI and national security. Explain how you apply this knowledge in your role to remain agile in discussions with stakeholders.

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Describe your experience with cross-functional collaboration.

Outline your methods for fostering collaboration between departments, citing examples of successful joint efforts or projects. Emphasize how open communication and mutual objectives contribute to streamlined processes.

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What is your experience with government contracts and compliance requirements?

Elaborate on your familiarity with the government acquisition process and compliance protocols, drawing from specific experiences in which you've ensured adherence to regulations while achieving project objectives.

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How would you approach building trust with government officials as a Relationship Manager?

Focus on the importance of transparency, keeping commitments, and proactive communication. Mention how you would initiate discussions, set clear expectations, and provide regular updates to nurture trust over time.

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What role does problem-solving play in the Relationship Manager position?

Discuss your view on proactive problem-solving as vital to anticipating challenges, proposing solutions promptly, and ensuring project continuance. Share an example of a solution you provided in a past relationship management situation.

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How do you handle sensitive information when working with government clients?

Describe your commitment to confidentiality, adhering to established protocols and security practices. Clarify your understanding of the importance of safeguarding sensitive information in the role of a Relationship Manager.

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OpenAI is a US based, private research laboratory that aims to develop and direct AI. It is one of the leading Artifical Intellgence organizations and has developed several large AI language models including ChatGPT.

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CULTURE VALUES
Inclusive & Diverse
Feedback Forward
Collaboration over Competition
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 22, 2024

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