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Safety Program Manager, Human Data

About the Team

OpenAI's Human Data Team creates custom data solutions driving groundbreaking research. Our work enhances and evaluates our flagship models and products like ChatGPT, Operator, and Sora and contributes to safety initiatives through collaboration with our Preparedness and Safety Systems teams.

About the Role

As a Safety Program Manager (PGM) in the Human Data team you will partner with our safety systems team, operations and engineering to implement complex solutions for collecting high-quality data. You will be a key interface between our external vendors and AI trainers, ensuring human data campaigns are successfully completed. Your work will play a key role in enabling OpenAI to safely deploy models into the real world

This role is based in our San Francisco HQ. We offer relocation support to new employees.

In this role, you will:

  • Work in a high velocity environment, where the outcome of your work will inform deployment decisions

  • Work closely with external vendors, trainers and internal researchers to collect, review, and deliver high-quality data

  • Gather requirements, write instructions, define success criteria, and calibrate the AI trainers

  • Use internal tooling to assess labeled data and provide feedback to AI trainers

  • Think critically and share recommendations on tooling and process improvements, optimizing for quality, throughput, and AI trainer experience

You’ll thrive in this role if you:

  • You thrive in dynamic environments. You are comfortable navigating ambiguity, managing shifting priorities, and adapting to fast-paced changes without missing a beat.

  • You’re curious about policy, political science, or government. While not required, an interest or background in these areas will help you connect the dots in our broader mission.

  • You have a can-do attitude. You don’t shy away from rolling up your sleeves and tackling the "grunt work" with the same enthusiasm as high-visibility tasks.

  • You are resilient and flexible. Setbacks don’t rattle you. You bounce back quickly, adjust strategies as needed, and maintain a positive, solution-oriented mindset.

  • You’re super organized amidst chaos. Even when things are moving quickly, you keep track of details, manage competing demands, and bring structure to complexity.

  • You enjoy operational work. While you might have an interest in broader topics like safety, you find satisfaction in executing operational tasks efficiently and effectively.

  • You have a knack for data. You've gone beyond basic data annotation and have hands-on experience with data analytics, using insights to inform decisions and improve processes.

  • You’re energized by start-up environments. If you enjoy the hustle, resourcefulness, and rapid iteration typical of start-ups, you’ll feel right at home.

  • You have some relevant experience. Ideally, you have at least 1-2 years of relevant experience and are eager to grow within a role that challenges and develops your skills.

Essential Requirement

This role may require access to technology or technical data controlled under the U.S. Export Administration Regulations or International Traffic in Arms Regulations. Therefore, this role is restricted to individuals described in paragraph (a)(1) of the definition of “U.S. person” in the U.S. Export Administration Regulations, 15 C.F.R. § 772.1, and in the International Traffic in Arms Regulations, 22 C.F.R. § 120.62. U.S. persons are U.S. citizens, U.S. legal permanent residents, individuals granted asylum status in the United States, and individuals admitted to the United States as refugees.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Average salary estimate

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$80000K
$120000K

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What You Should Know About Safety Program Manager, Human Data , OpenAI

Are you ready to make a significant impact in the world of AI and safety? OpenAI is looking for a passionate Safety Program Manager to join our Human Data Team based in vibrant San Francisco. As the Safety Program Manager, you’ll be at the heart of our efforts to enhance groundbreaking products like ChatGPT and Sora. Your role will involve collaborating with our safety systems team to implement intricate solutions for collecting high-quality data, driving our safety initiatives forward. You'll be working closely with external vendors, AI trainers, and internal researchers, ensuring that human data campaigns are executed flawlessly. You'll gather requirements, define success criteria, and provide essential feedback to improve our data processes. What’s more, your ability to navigate the fast-paced dynamics of this environment will be key in informing critical deployment decisions. This isn’t just a job; it's a chance to dive into the operational aspects that make our safety protocols robust while making meaningful contributions to AI deployment. If you have a knack for organization amidst chaos and a passion for safety issues, we would love to see you in our team. Plus, with relocation support available, joining us in San Francisco is a breeze! Let’s work together to ensure that AI technology benefits all of humanity!

Frequently Asked Questions (FAQs) for Safety Program Manager, Human Data Role at OpenAI
What are the responsibilities of a Safety Program Manager at OpenAI?

As a Safety Program Manager at OpenAI, you will be responsible for collaborating with various teams to implement effective solutions for collecting high-quality data. This includes working with external vendors and AI trainers, gathering requirements, defining success criteria, and providing crucial feedback that impacts deployment decisions. Your efforts will help drive our safety initiatives as we work to responsibly develop and deploy AI technology.

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What qualifications do I need to become a Safety Program Manager at OpenAI?

To excel as a Safety Program Manager at OpenAI, you should ideally have 1-2 years of relevant experience and possess strong organizational skills to manage complex tasks. While a background in policy, political science, or government can be advantageous, it's important to demonstrate your curiosity and ability to adapt in dynamic environments. Hands-on experience with data analytics will also be valuable as it informs your decision-making process.

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What skills are essential for a Safety Program Manager at OpenAI?

Essential skills for a Safety Program Manager at OpenAI include exceptional organizational abilities, adaptability in fast-paced settings, and a strong commitment to operational excellence. Being resilient and solution-oriented will also help you succeed, as well as having a keen interest in data and its applications in enhancing AI safety measures.

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How does OpenAI support new employees relocating for the Safety Program Manager position?

OpenAI understands that moving can be a significant transition, which is why we offer relocation support for new employees joining us as Safety Program Managers in San Francisco. This support ensures that you can settle in comfortably and focus on your role without the added stress of relocation logistics.

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What is the work environment like for a Safety Program Manager at OpenAI?

The work environment for a Safety Program Manager at OpenAI is dynamic and fast-paced. You will thrive in this innovative workspace where adaptability is key, and collaboration with external vendors and internal teams is essential. The culture encourages curiosity and commitment to ensuring that our AI technologies remain safe and beneficial for all users.

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Common Interview Questions for Safety Program Manager, Human Data
How do you prioritize tasks when managing multiple projects as a Safety Program Manager?

Prioritizing tasks effectively is crucial in a fast-paced role like the Safety Program Manager at OpenAI. I recommend assessing project deadlines, potential impacts, and urgency. Utilizing project management tools to track tasks and collaborating with your team for insights can also streamline this process.

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Can you provide an example of a time when you had to adapt quickly in a work setting?

In the role of Safety Program Manager, adaptability is key. A suitable answer might include an example where unexpected changes in project scope demanded a quick reassessment of priorities and resource allocation, demonstrating how to remain solution-focused and move forward effectively.

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What strategies would you employ to gather requirements for data projects?

Gathering requirements effectively involves engaging with stakeholders through interviews, surveys, and workshops. Ensuring clear communication and understanding their needs are fundamental in shaping successful data projects as a Safety Program Manager.

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How do you measure the success of data collection campaigns?

To measure success as a Safety Program Manager, I would establish clear metrics based on objectives, such as data accuracy, stakeholder satisfaction, and project timelines. Regularly reviewing these metrics allows for adjustments and ensures that the project aligns with OpenAI's safety initiatives.

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Describe your experience with data analytics and its importance in safety management.

My experience with data analytics has been fundamental in ensuring that safety protocols are effective. I believe that utilizing analytical techniques to extract insights from data not only improves our processes but also strengthens our commitment to deploying safe AI technologies.

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How do you handle setbacks in project management as a Safety Program Manager?

Handling setbacks involves maintaining a positive mindset and reconstructing plans based on lessons learned. As a Safety Program Manager, I would focus on problem-solving and ensuring that the team remains motivated and engaged in finding solutions together.

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What role does collaboration play in the position of Safety Program Manager?

Collaboration is vital for success as a Safety Program Manager. Engaging with external vendors, internal teams, and AI trainers fosters a collective effort toward achieving our common goals. By leveraging diverse perspectives and expertise, we can navigate complex challenges effectively.

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Can you share an instance where your organizational skills made a difference in a project?

In my previous roles, my organizational skills have often led to smoother project outcomes. For example, using a detailed project plan and timeline helped keep the team on track during a high-stakes data collection project, allowing us to meet deadlines and deliver quality results.

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What interests you about working in the AI safety field?

I am deeply passionate about the potential of AI to enhance human experiences, and I believe that safety is paramount in its deployment. Working in the AI safety field allows me to contribute to shaping technologies that prioritize human well-being while pushing innovative boundaries.

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How do you stay updated on policies and regulations impacting AI?

Staying informed on policies and regulations is crucial. I regularly read industry publications, participate in relevant webinars, and engage with experts in the field. This proactive approach equips me with the knowledge necessary to navigate the regulatory landscape as a Safety Program Manager.

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OpenAI is a US based, private research laboratory that aims to develop and direct AI. It is one of the leading Artifical Intellgence organizations and has developed several large AI language models including ChatGPT.

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CULTURE VALUES
Inclusive & Diverse
Feedback Forward
Collaboration over Competition
Growth & Learning
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EMPLOYMENT TYPE
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DATE POSTED
February 21, 2025

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