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Cashier 1

Department Overview

The Cashier meets customers, receives monies and makes change in exchange for goods or services; operates a cash register or keeps a cash box. May be required to balance cash and other methods of payment to revenue at shift-end.

 

This is the first level of a two-level series. This class is distinguished from the higher level by the absence of responsibility for allocating received monies to accounts. At this level, responsibility for the verification of amounts received is limited to verifying an ending cash balance. Employees in this class do not need the

knowledge of OHSU payment policies and procedures necessary at the second level.

 

Cashiers are responsible for helping customers through the entire visit and OHSU Marquam cafes. They interact with customers, great them, inform them of specific menu items, help them find things and make decisions. Ring up their purchase, instruct them to condiment areas, answer general questions about our department and provide directions to other places on Marquam Hill.

 

Cashiers also stock restaurant items and clean while not ringing in customers. Cashiers may also participate in

preparing simple recipes and other food service worker duties including serving food and cleaning up after events.

Function/Duties of Position

Cashier Duties:

  • Receives monies or processes credit card purchases for goods and services in a dining area, bookstore, retail store, parking lot or ticket booth; totals purchases and collects correct amounts, issues parking ticket on entrance and collects fee on exit, or takes payment in exchange for a ticket to a performance or event; makes accurate change.

Cash Fund Verification:

  • Obtains previously counted cash from a central cashier supply; counts and verifies beginning amount. Employees in this class may record till amounts on the cash count slip.

Miscellaneous:

  • Employees in this class perform some but not all of the following: Maintains customer service standards at all times, performs routine food service duties (e.g., cuts cakes and pies into serving size pieces, serves prepared foods, fills condiment and napkin dispensers); provides public with general information and directions; assists with customers’ needs/requests, stocks shelves with books and other store and food service items. Records sanitation and temperature logs. May be assigned to routine and non-routine cleaning tasks (e.g. wiping tables, work area, cleaning food service equipment, watering plants, etc.).

Required Qualifications

  • Work experience or training, which includes the exchange of money for purchases and making change.  Proven prior successful customer service experience. 
  • Oregon Food Handlers Card

Job Related Knowledge, Skills and Abilities (Competencies):

  • Good understanding of Math, Customer service, Cleanliness and Food service experience.

Preferred Qualifications

  • High school diploma or GED certificate
  • 2 years cashiering experience
  • ServSafe Certificate

Additional Details

  • Exposure to loud noise, heat, grease, cold.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

Average salary estimate

$35000 / YEARLY (est.)
min
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$30000K
$40000K

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What You Should Know About Cashier 1, Oregon Health & Science University

Join the team as a Cashier 1 at Oregon Health & Science University in the vibrant city of Portland! In this role, you will be the friendly face greeting customers, helping them with their purchases, and ensuring their experience is nothing short of excellent. As a Cashier, you'll operate a cash register, handle transactions, and make accurate change while interacting with our diverse clientele. Beyond handling cash, you'll be assisting customers in navigating our menu, answering their questions, and directing them to the right spots on Marquam Hill. You'll have the opportunity to help stock our cafes, maintain cleanliness, and even dabble in preparing simple recipes. This position is perfect for those who love to work in a fast-paced environment and take pride in delivering outstanding customer service. Plus, you’ll gain valuable experience in a supportive team that values inclusion and diversity. If you have a passion for food service, a knack for customer interaction, and hold an Oregon Food Handlers Card, we’d love to hear from you! Be a part of a team that values every individual and encourages a culture of growth and respect. Let’s make positive moments together at OHSU!

Frequently Asked Questions (FAQs) for Cashier 1 Role at Oregon Health & Science University
What are the main responsibilities of a Cashier 1 at Oregon Health & Science University?

As a Cashier 1 at Oregon Health & Science University, your primary duties will include greeting customers and assisting them in their purchases, operating the cash register, processing payments, and ensuring accurate cash handling. You’ll also maintain customer service standards, help stock food service items, and keep the area clean while answering any questions customers may have.

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What qualifications do you need to apply for the Cashier 1 position at OHSU?

To apply for the Cashier 1 position at Oregon Health & Science University, you should have prior experience in cash handling and customer service. An Oregon Food Handlers Card is required, along with knowledge of basic math and food service. Preferred qualifications include a high school diploma or GED and at least two years of cashiering experience.

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What shifts can Cashier 1 employees expect to work at OHSU?

Cashier 1 roles at Oregon Health & Science University typically involve varied shifts, catering to the needs of the dining area and other retail services. Flexibility with work hours is essential, as shifts may include mornings, evenings, and weekends to accommodate foot traffic and operational requirements.

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Can I advance my career as a Cashier 1 at Oregon Health & Science University?

Absolutely! Starting as a Cashier 1 at Oregon Health & Science University opens pathways for career advancement, especially if you demonstrate excellent customer service and a strong work ethic. OHSU supports employee development, and with experience, you can move into more advanced positions within food service or customer care.

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What perks come with working as a Cashier 1 at OHSU?

Working as a Cashier 1 at Oregon Health & Science University offers more than just competitive pay. You will be part of a diverse and inclusive workforce, receive valuable training, and enjoy a supportive work environment that promotes teamwork. Additionally, you will gain experience in a reputable healthcare institution, which can be a great asset for your future career.

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Common Interview Questions for Cashier 1
How do you handle difficult customers as a Cashier 1?

In the role of Cashier 1, it's crucial to remain calm and empathetic when dealing with difficult customers. An effective approach is to listen actively to their concerns, apologize for any inconvenience, and work collaboratively to resolve the issue. Show that you care about their experience and you are willing to help.

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Can you describe a time when you provided exceptional customer service as a cashier?

When asked about exceptional customer service, provide a specific example where you went above and beyond for a customer. Outline the situation, the action you took, and the positive outcome. Highlighting your problem-solving skills and commitment to customer satisfaction can make a strong impression.

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What skills do you possess that make you a suitable Cashier 1 at OHSU?

Discuss critical skills such as attention to detail, math competency, and effective communication. Mention your customer service experience and stress your ability to handle cash accurately. You may want to emphasize your adaptability in a fast-paced environment, which is vital for the role.

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How do you manage your time when you have multiple tasks as a Cashier?

Prioritization is key in managing multiple tasks efficiently as a Cashier. Discuss how you quickly assess which tasks need immediate attention—like serving customers or processing payments—and how you keep organized during busy periods. Use examples from past experiences to reinforce your time management skills.

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What do you think is the most important part of the job as a Cashier 1?

The most important part of the job as a Cashier 1 is providing excellent customer service and ensuring accurate transactions. You must create a welcoming and positive atmosphere for customers while being diligent about cash handling and operational procedures.

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How would you ensure cleanliness and safety in your work area?

Ensuring cleanliness and safety involves adhering to health and safety protocols. You could mention performing routine checks, keeping surfaces clean, regularly inspecting food service areas, and always wearing the appropriate protective gear when necessary. A focus on cleanliness demonstrates a commitment to customer safety.

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What are your strategies for upselling or promoting items to customers?

When it comes to upselling, you could explain your approach to understanding customer preferences and suggesting menu items or specials that align with those. You might refer to engaging conversation and using your knowledge of the menu to highlight items that complement their choices effectively.

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Can you explain how you would handle cash discrepancies?

To handle cash discrepancies, I would first remain calm and recount the cash drawer to verify the amounts. Then, I would check transaction records to identify possible errors. It's crucial to record all discrepancies accurately and report them to the supervisor for further instructions.

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Why do you want to work as a Cashier 1 at Oregon Health & Science University?

Express your interest in working at Oregon Health & Science University due to its commitment to community service and patient care. Highlight your enthusiasm for being part of a diverse team and how the role aligns with your passion for providing exceptional service in a reputable institution.

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How do you stay motivated during repetitive tasks as a Cashier?

Staying motivated while performing repetitive tasks can be achieved by setting personal goals, focusing on customer interactions to make each moment unique, and reminding myself of the bigger picture of contributing to a service-oriented environment. Maintaining a positive attitude and finding value in customer satisfaction can also keep me engaged.

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As part of its multifaceted public mission, OHSU strives for excellence in education, research and scholarship, clinical practice and community service. Through its dynamic interdisciplinary environment, OHSU stimulates the spirit of inquiry, i...

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Full-time, on-site
DATE POSTED
April 23, 2025

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