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Sales Development Representative

Orum is making sales human again through conversations. We are an AI-driven, live conversation platform that accelerates sales teams by empowering salespeople to achieve more. Orum increases sales efficiency, speeds up pipeline growth, and lowers customer acquisition costs for various companies ranging in size from start-ups to large enterprises. Sales teams using Orum see consistent conversations, more meetings booked, and shorter rep ramp time - all while having fun and not burning out. We are beyond excited to hire an empowered, remote-first community to support Orum's next growth phase!


Our Mission is to accelerate sales teams by empowering salespeople to achieve more.

Our Vision is to be an iconic company that makes work more human, meaningful, and connected.


The Sales Development Representative will prospect leads, qualify accounts, and generate pipeline opportunities for our Sales Teams. You will be the front line for presenting Orum to prospects and a key player in the business's overall success. A successful Sales Development Representative typically has exponential growth, as this role may lead to many other career opportunities, such as Account Executive, Customer Success, Pre-Sales, Operations, and more. At Orum, you'll learn skills from a best-in-class sales team and propel your sales career forward!


Salary: Starting OTE is $80,000 at plan. $50k base + $30k variable.


Please keep reading...

Did you know? Research indicates men often apply for jobs if they meet just 60% of the criteria, but women and other underrepresented groups usually wait until they check every box. Let's change this pattern! If you see yourself fitting into this role, even without ticking all the boxes, we'd love to hear from you. At Orum, we value diverse perspectives and are excited to consider how your unique skills could contribute to our team's success.


What You'll Do:
  • Prospect and Qualify Leads: Engage potential customers and qualify leads, identifying prospects that align with Orum’s target market.
  • Generate Pipeline Opportunities: Actively build and maintain a steady flow of prospects to support our sales teams.
  • Present Orum’s Value: Serve as the front line in introducing Orum’s solutions to potential customers, effectively communicating our value proposition and creating interest.
  • Collaborate Across Teams: Work closely with Account Executives and other team members to ensure a smooth transition of qualified leads and support overall sales goals.


KPIs & Quota:
  • Daily Call Targets: Make 150 dials per day (or 750 per week) using Orum’s advanced calling platform.
  • Daily Prospecting: Add 30 new prospects to the CRM daily and target 10+ accounts each day to keep the sales pipeline active.
  • Qualified Meeting Quotas: Achieve the following quarterly quotas based on segment focus:
Growth Segment: 35 Qualified Meetings Occurred (QMO) per quarter.
Strategic Segment: 30 Qualified Meetings Occurred (QMO) per quarter.
**Please note: Quotas are subject to change in alignment with evolving business goals.


Must Have:
  • Must be a current U.S. citizen
  • Strong communication skills – written and verbal
  • Comfortable speaking on the phone and engaging with people
  • Quick learner with a curious mindset
  • Basic tech proficiency – e.g., CRM tools (like Salesforce), Google Workspace, etc.
  • Self-motivated and goal-oriented
  • Team player who thrives in a collaborative environment
  • Ability to manage time effectively and stay organized
  • Coachability and openness to feedback


Nice To Have:
  • Previous experience in a customer-facing role (retail, hospitality, call center, etc.)
  • Familiarity with cold calling or email outreach
  • Experience with Sales Technologies such as Salesforce, Outreach, ZoomInfo, LinkedIn Sales Nav, LeadIQ, Lusha, etc.
  • Previous Orum user


Benefits

✨ Flexibility to work anywhere in the US

✨ Flexible Vacation Policy

✨ Orum Days Off (1st Friday of every month, Holiday Break at the end of the year, and many additional observed holidays)

✨ 90% coverage for employees and dependents for healthcare, dental, and vision insurance plans

✨ Parental leave

✨ Life Insurance, Accidental Death & Disability coverage

✨ Meaningful stock options in Orum

✨ $1k equipment reimbursement for work-related items that's yours to keep

✨ Company laptop

✨ Company retreats and meetups for all employees to connect in person

✨ Company ERG - Women Of Orum (WOO)



Orum Is An Equal Opportunity Employer

We're committed to continually adding to our diverse team that represents various backgrounds, perspectives, and skills. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or accommodation due to a disability, you may contact us at hr@orum.com. In short, we want you to join in on the ride if you're talented for one of our roles, with no other qualifiers.

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What You Should Know About Sales Development Representative, Orum

At Orum, we're transforming how sales teams engage with customers, and we're looking for a passionate Sales Development Representative to join us on this journey. Our AI-driven, live conversation platform is designed to make sales feel more human, helping salespeople foster meaningful connections while achieving their targets. In this remote role, you’ll play a crucial part in driving our mission forward by prospecting and qualifying leads, as well as generating pipeline opportunities for our dynamic Sales Teams. Your day-to-day will include making calls to potential clients, effectively presenting Orum’s value proposition, and collaborating with Account Executives to ensure potential customers are well taken care of. We empower our team to reach consistent growth, and many past Sales Development Representatives have successfully advanced to roles like Account Executive or Customer Success. The starting OTE for this role is $80,000 at plan, and we’re committed to creating an inclusive culture that values diversity. If you're someone who thrives in a collaborative environment, possesses great communication skills, and is open to feedback, we would love to hear from you. Here at Orum, we believe that a diverse range of perspectives strengthens our team, and we’re excited to consider how your unique experiences can contribute to our company’s success. So, if you're eager to take your sales career to the next level and make meaningful connections in the process, don't hesitate to apply today!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at Orum
What are the responsibilities of a Sales Development Representative at Orum?

As a Sales Development Representative at Orum, you'll be responsible for prospecting leads, qualifying accounts, and generating pipeline opportunities. Your role will involve engaging potential customers and effectively communicating Orum’s value proposition, while also collaborating closely with Account Executives to ensure a seamless transition of qualified leads.

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What qualifications do I need to become a Sales Development Representative at Orum?

To qualify for the Sales Development Representative position at Orum, you should be a U.S. citizen with strong communication skills, confidence in engaging with potential clients via phone, and basic tech proficiency. Previous customer-facing experience is a plus, particularly in roles such as retail or hospitality, but not mandatory.

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How does Orum support the growth of a Sales Development Representative?

At Orum, we prioritize the growth and development of our Sales Development Representatives. This role offers a clear pathway for advancement into positions like Account Executive or Customer Success. You’ll work alongside a best-in-class sales team that fosters skill development and career progression.

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What does success look like for a Sales Development Representative at Orum?

Success as a Sales Development Representative at Orum is measured by meeting daily call targets, generating new prospects, and achieving qualified meeting quotas. You’ll play a key role in driving our sales efficiency, and your contributions are vital to our overall success.

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What benefits does Orum offer to Sales Development Representatives?

Sales Development Representatives at Orum enjoy a flexible work environment, comprehensive healthcare coverage, a flexible vacation policy, and meaningful stock options. The company also invests in employee wellbeing with Orum Days Off and a supportive community culture.

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Common Interview Questions for Sales Development Representative
Can you describe your experience with lead generation?

When answering this question, highlight specific examples where you successfully identified and qualified leads. Discuss any tools or techniques you’ve used and how they contributed to increased sales or engagement.

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How do you handle rejection in sales?

It's essential to demonstrate resilience. Explain your approach to handling rejection, focusing on learning from each experience instead of taking it personally. Highlight any strategies that help you stay motivated.

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What motivates you in a sales role?

Share personal motivations that drive your desire for success in sales, whether it's achieving targets, helping clients find solutions, or the thrill of closing a deal. Personalizing this answer will make your response stand out.

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How do you prioritize tasks when managing leads?

Discuss your organizational skills and your method for prioritizing tasks based on urgency and potential value. Mention any tools or methodologies, like CRM systems, that assist you in keeping track of leads.

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What do you know about Orum and our products?

Research Orum thoroughly before the interview and share specific insights about the company’s mission or how their AI-driven platform evolves sales. Showing genuine interest will impress your interviewers.

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Describe a time you turned a 'no' into a 'yes'.

Use the STAR method (Situation, Task, Action, Result) to explain a scenario where you successfully changed a prospect's mind. Highlight your communication skills and ability to address concerns.

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How do you see the role of a Sales Development Representative evolving?

Discuss industry trends, such as the increasing importance of personalization in sales. Emphasize your willingness to adapt and grow along with these changes, showcasing your understanding of the sales landscape.

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What sales technology are you familiar with?

Be specific about CRM tools, sales engagement platforms, or any relevant software you've used. Providing clear examples of how you utilized these technologies to improve the sales process can bolster your answer.

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How do you prepare for a sales call?

Outline your preparation process, which may include researching the prospect, setting objectives for the call, and developing a tailored pitch. This shows your proactive approach and commitment to success.

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Why do you want to work at Orum?

Express your enthusiasm for Orum's vision of making sales more connected and human-centered. Mention specific aspects of the company culture or mission that resonate with you, reinforcing your desire to join the team.

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Our Vision is to help businesses become more HUMAN. Our Values Excellence: We joined Orum to do our best quality work, and hold ourselves to the highest standards in every function of the business. Accountability: Ownership and accountability a...

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Full-time, remote
DATE POSTED
April 23, 2025

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