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Director, Network Contracting & Services

Hi, we're Oscar. We're hiring a Director, Network Contracting & Services to join our Network team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Director of Network Contracting & Services is responsible for developing, negotiating, and managing provider contracts to ensure a comprehensive and competitive provider network within a specific market/region. This role leads the market provider contracting team and collaborates with key internal and external stakeholders to enhance network performance, manage costs, and ensure high-quality care delivery. This role is responsible for developing and implementing strategies related to network development, cost containment, and relationship management with healthcare providers.

You will report into the Vice President of Network Management.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $158,400 - $207,900 per year. The base pay for this role in all other locations is: $142,560 - $187,110 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program, company equity grants, and annual performance bonuses.

Responsibilities

  • Develop and implement contracting strategies in partnership with Market Leaders that align with the company’s overall network development and cost management objectives.
  • Lead and mentor the provider contracting team, setting clear goals and expectations.
  • Collaborate with the Network Monitoring & Performance team to identify network gaps and develop strategies to expand provider relationships and access to care.
  • If necessary, be able to source and identify OON provider targets that align with Oscars overall Market strategy
  • Lead contract negotiations with hospitals, physicians, ancillary service providers, and other healthcare entities.
  • Develop and execute contracting agreements that drive financial performance, ensure access to quality care, and support cost control efforts.
  • Ensure timely resolution of provider issues related to contract terms, reimbursement, and network participation.
  • Ensure all provider agreements comply with relevant federal, state, and local regulations.
  • Act as a primary point of contact between the organization and healthcare providers for contracting-related activities.
  • Build and maintain strong working relationships with providers to foster collaboration and network stability.
  • Compliance with all applicable laws and regulations
  • Other duties as assigned 

Qualifications

  • 10+ years of experience in healthcare provider contracting, network development, or related areas.
  • 5+ years experience negotiating complex contracts with hospitals, physician groups, and other healthcare providers.
  • 4+ years of leadership or managerial experience in a healthcare setting.

Bonus Points

  • Strong understanding of healthcare delivery systems, reimbursement models, and managed care principles.

Travel required?

  • As needed

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.

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CEO of Oscar Health
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Mark Bertolini
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Average salary estimate

$175230 / YEARLY (est.)
min
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$142560K
$207900K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Network Contracting & Services, Oscar Health

Hi there! We're thrilled to announce that Oscar is on the lookout for a Director, Network Contracting & Services to become an integral part of our Network team. At Oscar, we believe in creating healthcare solutions that truly prioritize our members, and that starts with building a robust network of providers. In this exciting role, you'll be at the forefront of developing, negotiating, and managing provider contracts to ensure our network is comprehensive and competitive within your market. As the Director of Network Contracting & Services, you’ll lead a passionate team, collaborate with stakeholders, and devise strategies that ensure high-quality care while managing costs efficiently. We’re positioned uniquely in the healthcare industry, with a technology-driven approach that sets us apart since our inception in 2012. This position allows you to lead impactful negotiations with various healthcare providers, ensuring they align with Oscar's mission. You'll also focus on enhancing network performance and building stronger relationships within the healthcare community. We take pride in fostering a flexible and connected work culture, so whether you're working remotely or commuting at least two days a week into one of our vibrant offices, we ensure everyone feels connected to our shared vision. If this sounds like an exciting opportunity, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Director, Network Contracting & Services Role at Oscar Health
What are the responsibilities of a Director, Network Contracting & Services at Oscar?

The Director, Network Contracting & Services at Oscar is tasked with developing and implementing contracting strategies in alignment with the organization's network and cost management goals. You will mentor a provider contracting team, lead negotiations with healthcare providers, and ensure that all contracts comply with relevant regulations.

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What qualifications do I need to apply for the Director, Network Contracting & Services position at Oscar?

To qualify for the Director, Network Contracting & Services role at Oscar, you should have at least 10 years of experience in healthcare provider contracting or network development, along with 5 years of experience negotiating complex contracts. Leadership experience in a healthcare setting is also required.

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How does Oscar ensure competitive compensation for the Director, Network Contracting & Services role?

Oscar offers competitive compensation for the Director, Network Contracting & Services position, with a base pay range of $158,400 - $207,900 per year in select states and $142,560 - $187,110 in others. This is complemented by employee benefits, company equity, and performance bonuses.

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What does the work culture look like for the Director, Network Contracting & Services at Oscar?

At Oscar, we pride ourselves on a blended work culture that promotes connectivity whether you're working remotely or on-site. For team members near our offices, working in-person at least two days a week is expected, fostering a sense of camaraderie and teamwork.

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What are the growth opportunities for the Director, Network Contracting & Services at Oscar?

As the Director, Network Contracting & Services at Oscar, you will not only lead a dynamic team but also have ample opportunities for growth within the organization. You’ll develop vital industry skills, collaborate with influential stakeholders, and drive innovative contracting strategies that can lead to advanced roles in network management.

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Common Interview Questions for Director, Network Contracting & Services
Can you describe your experience with healthcare provider contracting?

Certainly! When faced with this question, detail your relevant experiences, specifically mentioning the types of providers you've contracted with, the negotiation strategies you've employed, and any successful outcomes, such as cost savings or improved access achieved.

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What strategies do you use to manage provider relationships?

Focus on building trust and clear communication. Discuss specific techniques you've employed, such as regular check-ins, transparent negotiations, and resolving conflicts amicably, showcasing how these strategies led to a stable, productive network.

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How do you approach contract negotiations with complex providers?

Your response should highlight your negotiation style, emphasizing adaptability and understanding the other party's needs. Share a specific scenario that illustrates your successful negotiation and the impact it had on the provider relationship and overall network performance.

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What do you believe are the key components of an effective contracting strategy?

Detail the importance of aligning contracts with overall organizational objectives, being aware of market trends, and ensuring compliance. Illustrate this with examples of how these factors have shaped your past contracting strategies.

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How do you ensure compliance with federal and state regulations in contracting?

Highlight your systematic approach to staying informed about relevant regulations, including regular training and collaboration with compliance teams. Discuss past instances where your attention to compliance has positively impacted your contracts.

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Can you share an experience where you resolved a significant provider issue?

Present a real challenge you faced and the steps you took to resolve it, including how you communicated with the provider, the strategies you employed, and how the resolution helped maintain a positive relationship.

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What metrics do you use to evaluate network performance?

Discuss metrics like provider satisfaction, patient outcomes, cost-effectiveness, and network accessibility. Share how regularly monitoring these metrics has influenced your decision-making in past roles.

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How do you mentor and develop your team in contracting roles?

Convey your approach to mentorship. Discuss how you set goals, provide feedback, and create development opportunities, enhancing team performance and fostering a collaborative environment.

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What innovations do you see impacting network contracting in the next few years?

Share your insights on emerging trends, such as telehealth, value-based care models, and the use of technology in contracting processes, explaining how they may reshape the dynamics of network contracting.

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How do you handle team disagreements during contract negotiations?

Outline your conflict resolution style, emphasizing open communication and collaboration. Provide an example where facilitating a constructive conversation led to a satisfactory outcome for all parties involved.

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Oscar Health is an American health insurance company headquartered in New York City. Through telemedicine, healthcare-focused technology interfaces, and clear claims pricing systems, the company focuses on the health insurance market.

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Full-time, remote
DATE POSTED
December 21, 2024

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