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Global Senior B2B Senior Manager – Target & Major Department Store Accounts

Welcome to Our Place. We believe that sharing a home-cooked meal is the very best way to connect. That’s why we create products that simplify home-cooking; it’s why we celebrate traditions with families given, chosen, and found; and it’s why we share those stories with you, directly from the people and places where they originate.


We're looking for a Global Senior B2B Account Manager to join our team and lead our wholesale efforts specifically with our Target, Selfridges, Nordstrom, and other large department store and e-commerce accounts. In this high-impact role, you'll drive account growth through strategic partnerships, lead operational initiatives, and ensure the successful delivery of product assortment and marketing plans. If you have experience managing key retail accounts at scale, with a focus on Target and other major department stores, and you're passionate about growing a fast-paced business, we'd love to connect!


We have a hybrid working culture and are looking for this person to be on site 2-3 times a week at our brand new Our Place headquarters in West Los Angeles.


What you will do at Our Place
  • Account Management: Lead the strategic management of existing and new wholesale accounts, with a strong focus on large retailers like Target, Selfridges, Nordstrom, and similar wholesale partners.
  • Assortment Planning & Expansion: Drive financial planning and assortment expansions for key retail partners in the US, Canada, and other international markets. Work closely with SVP and planning teams to curate compelling product assortments and inventory plans.
  • Retailer Relations: Serve as the primary point of contact for daily buyer communications. Ensure response SLAs are met and that all accounts receive high-touch service.
  • Operational Oversight: Oversee the entire lifecycle of account management, including product set-up, purchase order processing, vendor manuals, compliance, forecasting, and ongoing operational initiatives.
  • Account Onboarding & Training: Lead account onboarding processes, ensuring the successful training of retail teams on product knowledge, brand story, and customer experience.
  • Marketing Support & In-store Activations: Collaborate with the marketing team to develop in-store displays, digital merchandising strategies, pop-up opportunities, and other marketing initiatives that amplify product visibility and drive sales.
  • Sales Incentive Programs: In partnership with the SVP, create and manage sales incentive programs across retail accounts to drive key performance indicators (KPIs) and maximize sales growth.
  • Performance Tracking & Reporting: Analyze sales trends, track performance against forecasts, and adjust account strategies to ensure optimal sales results.


Who you are
  • Experience: 5-7 years of experience managing major wholesale accounts, with a focus on large retailers like Target, Selfridges, Nordstrom, Crate & Barrel, and similar speciality stores. Experience in kitchenware, home goods, or related categories is a plus.
  • Account Management Expert: You have a proven track record of managing large-scale accounts and driving significant growth within those partnerships.
  • Operationally Savvy: You are highly organized and comfortable managing complex operational processes, including vendor compliance, purchase orders, and financial planning.
  • Data-Driven: You understand the importance of sales tracking, forecasting, and reporting, and you can use data to make informed decisions that drive success.
  • Relationship Builder: You excel at building authentic, long-term relationships with buyers, merchandising teams, and cross-functional stakeholders. You’re comfortable leading meetings and delivering presentations.
  • Startup Mentality: You’re adaptable, resourceful, and thrive in a fast-paced, entrepreneurial environment where you can make an immediate impact.
  • Location & Travel: Based in LA or willing to relocate. You are also excited about frequent travel to key retail accounts and industry events.


What we offer at Our Place
  • An incredible mission centered around connection, representation, and celebration
  • Top of market compensation
  • Excellent medical benefits for full-time team members
  • Paid vacation time and generous parental leave
  • A team of kind, compassionate people
  • A People Operations department focused on growth, development, and learning
  • Lots of Our Place products (duh!)


$130,000 - $150,000 a year

All information you submit in connection with your application to Our Place is processed in accordance with Our Place's Global Applicant Privacy Policy.

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What You Should Know About Global Senior B2B Senior Manager – Target & Major Department Store Accounts, Our Place

Welcome to Our Place! We’re thrilled to announce an exciting opportunity for a Global Senior B2B Account Manager to join our vibrant team in sunny Los Angeles, CA. In this pivotal role, you’ll be the driving force behind our wholesale strategies with major retail partners like Target, Selfridges, and Nordstrom. Your mission? To foster strong relationships and strategically manage existing accounts while also expanding our presence in department stores and e-commerce platforms. With 5-7 years of experience in managing large wholesale accounts, you’ll be well-prepared to tailor product assortments that resonate with consumers and deliver top-notch service to our retailers. From overseeing operational processes to collaborating with our marketing team for in-store activations, every day presents a new challenge to showcase our beautifully crafted kitchenware. At Our Place, we believe in creating connections—whether it's through the meals we help families prepare or the partnerships we build with retailers. We are passionate about your growth as much as our products and are excited to support your journey with top-of-the-market compensation, excellent benefits, and a supportive team culture. Join us in celebrating home-cooked meals and the stories that bring us together while making a significant impact in this healthcare-focused role. Don’t miss the chance to make your mark at Our Place—let's connect and explore how your skills can help us all thrive together!

Frequently Asked Questions (FAQs) for Global Senior B2B Senior Manager – Target & Major Department Store Accounts Role at Our Place
What are the main responsibilities of the Global Senior B2B Account Manager at Our Place?

As the Global Senior B2B Account Manager at Our Place, you'll oversee the strategic management of wholesale accounts, particularly focusing on key retailers like Target and Nordstrom. Your responsibilities include driving account growth through strategic partnerships, planning product assortments, managing operational tasks such as purchase orders and vendor compliance, and spearheading marketing initiatives to boost product visibility.

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What qualifications are needed to apply for the Global Senior B2B Account Manager position at Our Place?

To be a strong candidate for the Global Senior B2B Account Manager role at Our Place, you'll need 5-7 years of account management experience, particularly with major retailers like Target or Selfridges. A background in kitchenware or home goods sectors is beneficial, along with a proven track record of fostering relationships and driving account growth. Strong operational skills and a data-driven mindset are also crucial.

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How does Our Place support the Global Senior B2B Account Manager's career growth?

At Our Place, we’re committed to the growth and development of our team members. As a Global Senior B2B Account Manager, you'll enjoy paid training opportunities, access to mentorship, and a supportive work environment that prioritizes individual development. You'll also work closely with experienced leaders in the field, allowing you to build your skills and knowledge.

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What kind of travel is expected for the Global Senior B2B Account Manager at Our Place?

In the Global Senior B2B Account Manager role at Our Place, you should anticipate frequent travel to key retail accounts and industry events. This travel is essential for maintaining relationships and ensuring the success of our major wholesale partnerships, allowing you to engage directly with key clients and drive operational success.

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What is the compensation package for the Global Senior B2B Account Manager at Our Place?

Our Place offers a competitive compensation package for the Global Senior B2B Account Manager position, with a salary ranging from $130,000 to $150,000 per year. In addition to top market compensation, employees enjoy comprehensive benefits, paid vacation, generous parental leave, and an engaging team culture focused on kindness and connection.

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Common Interview Questions for Global Senior B2B Senior Manager – Target & Major Department Store Accounts
How would you approach managing multiple key accounts at Our Place?

Highlight your organizational strategies and your experience using data-driven insights to prioritize accounts based on their individual needs and performance metrics. Discuss how you'd establish a routine for regular check-ins and updates while ensuring high-touch service for all clients.

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Can you discuss a time when you turned around a challenging account relationship?

Use a specific example that illustrates your conflict-resolution skills and relationship-building abilities. Emphasize your proactive communication and willingness to invest time in understanding the client's needs, ultimately leading to a successful turnaround.

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What metrics do you consider when evaluating the success of retail accounts?

Speak about key performance indicators (KPIs) that are relevant to the Global Senior B2B Account Manager role, such as sales trends, account growth percentage, and inventory turnover rates. Make sure to mention how these metrics influence your decision-making and strategic planning.

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How do you ensure compliance with vendor policies for large retail accounts?

Detail your familiarity with vendor manuals and compliance processes, emphasizing your organizational skills in managing purchase orders and ensuring all requirements are met. Discuss how collaboration with internal teams contributes to maintaining compliance at all times.

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What methods do you use to drive effective in-store marketing initiatives?

Illustrate your experience by discussing various in-store marketing strategies you've implemented, such as visual merchandising or promotions. Explain how collaboration with marketing teams enhances visibility and drives sales while aligning with the brand story of Our Place.

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How do you build long-term relationships with retail buyers?

You should emphasize the importance of personalized communication, actively listening to buyer needs, and consistently exceeding their expectations. Building trust through transparency and dependability is key to establishing long-term partnerships.

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Describe your experience with data analysis related to account management.

Discuss your familiarity with sales tracking tools and methodologies that you have previously utilized to analyze data. Share how you've used these insights not only to report on performance but also to inform strategic decisions for account growth.

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In what way do you collaborate cross-functionally to support account performance?

Talk about your experiences collaborating with teams (like marketing and product development) to achieve account targets. Highlight how cross-functional collaboration fosters innovative solutions and improves account service levels.

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What can you offer Our Place that other candidates might not?

Discuss your unique skills or personal experiences that align closely with Our Place’s mission. Whether it’s your creativity in marketing, your startup mentality, or a distinct perspective from a different sector, emphasize how they add value to the brand.

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How would you handle a situation where a major retail account threatens to discontinue your product?

Explain a strategy where you'd first seek to understand the buyer's concerns, followed by providing solutions or adjustments to improve the partnership. Show how you’d present data and metrics to illustrate the product's value and potential for growth, fostering an open dialogue.

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Full-time, hybrid
DATE POSTED
December 14, 2024

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