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Operations Analyst

A World-Changing Company


Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.


The Role


Operations Analysts track and stabilize projects, remove roadblocks, drive operational outcomes, and anticipate needs, allowing Palantir teams to focus on the problems they are best equipped to solve. This role requires a combination of operations, project management, process optimization, and execution skills.


In this role, you’ll demonstrate your strength in organization and innovate on ways to help the teams you support be as productive and impactful as possible. You’re resourceful and can drive towards a solution if things go awry. Communication is one of your greatest strengths and you excel at constructing order out of ambiguity.


You will also be responsible for driving projects forward and owning their operational outcomes. Our ideal candidate is innovative, collaborative, and can balance differing goals and viewpoints when identifying solutions. You will be part of a team of individuals who are just as passionate about supporting one another as they are about Palantir’s mission. We operate in a high accountability, high expectation environment where the goal is always to produce the best solution. Willingness to accept and respond to feedback is critical.


Core Responsibilities
  • Act as the first-responder when issues arise, helping troubleshoot while also creating and implementing creative solutions.
  • Support the team and project delivery by identifying and reducing bottlenecks, blockers, or friction.
  • Craft and implement processes or tools to reduce friction and optimally utilize resources.
  • Partner with Palantir stakeholders to spot gaps in process, scope projects / initiatives, and deliver results on-time, on-budget, and at a high-quality bar.
  • Leverage the collective knowledge of the team – learn and develop expertise to cover a critical gap or bolster important efforts and projects, internalize feedback, and invest in your personal growth.


What We Value
  • An ability to work in fast-paced environment by maximizing organizational efficiency.
  • An ability to problem solve while navigating differing viewpoints and ideas, and remaining open to new ideas and potential failures.
  • Capacity to learn new skills and technologies to deliver the most effective solutions, and understand, translate, and communicate technical concepts to others.
  • Sound judgment, with the ability to recognize inefficiencies and quickly mitigate.
  • High level of attention to detail, including maintaining accurate records and diligently tracking project metrics.


What We Require
  • Ability to travel 10-25%


Salary


The estimated salary range for this position is estimated to be $70,000 - $125,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.


Our benefits aim to promote health and wellbeing across all areas of Palantirians’ lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.


Benefits


•  Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance

•  Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance

•  Commuter benefits

•  Take what you need paid time off, not accrual based

•  2 weeks paid time off built into the end of each year (subject to team and business needs)

•  10 paid holidays throughout the calendar year

•  Supportive leave of absence program including time off for military service and medical events

•  Paid leave for new parents and subsidized back-up care for all parents

•  Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation

•  Stipend to help with expenses that come with a new child

•  Employees can enroll in Palantir’s 401k plan


Life at Palantir


We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.


In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.


If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.

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Average salary estimate

$97500 / YEARLY (est.)
min
max
$70000K
$125000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Analyst, Palantir Technologies

Join Palantir as an Operations Analyst in Washington, D.C., and play a vital role in a company that builds the world’s leading software for data-driven decisions! At Palantir, our mission is to empower organizations to make impactful decisions that can save lives, optimize operations, and drive social good. As an Operations Analyst, you will track and stabilize projects, remove roadblocks, and ensure that our teams can focus on delivering results. You will leverage your operational, project management, and problem-solving skills to anticipate needs and resolve issues efficiently. Your organizational prowess and innovative mindset will be key in crafting and implementing processes that enhance productivity while collaborating with team members across various initiatives. Your role will involve first-response troubleshooting and creatively resolving bottlenecks, ensuring straightforward communication and clarity among diverse viewpoints. Our ideal Operations Analyst thrives in a fast-paced environment, embraces feedback, and has a strong desire for personal and professional growth. With a salary range of $70,000 to $125,000, including various competitive benefits, joining Palantir means being part of a community that celebrates individual strengths and aims to invest in your wellbeing. If you are ready to drive solutions and make a difference, Palantir is the place for you!

Frequently Asked Questions (FAQs) for Operations Analyst Role at Palantir Technologies
What are the main responsibilities of an Operations Analyst at Palantir?

As an Operations Analyst at Palantir, your primary responsibilities include tracking and stabilizing projects, mitigating roadblocks, and driving operational outcomes. You'll need to act as a first responder to emerging issues, support project delivery while identifying and addressing friction points, and partner with stakeholders to enhance processes for on-time, high-quality results.

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What qualifications are required for the Operations Analyst position at Palantir?

To qualify for the Operations Analyst role at Palantir, candidates should possess strong organizational and project management skills, the ability to navigate and solve complex problems, and a keen understanding of operational efficiencies. The position also requires 10-25% travel capability, a high level of detail orientation, and excellent communication skills.

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What does the work culture look like for Operations Analysts at Palantir?

At Palantir, Operations Analysts thrive in a high accountability, collaborative environment. The culture emphasizes innovation, open communication, and support among team members, providing a space where feedback is valued and individual growth is encouraged within the broader mission of empowering impactful solutions.

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What opportunities for growth and learning does Palantir provide for Operations Analysts?

Palantir actively promotes personal growth for Operations Analysts by encouraging team members to develop expertise in vital areas, learn new skills, and participate in innovative problem-solving. The company focuses on a supportive environment where you can internalize feedback and maximize your capabilities while contributing to the team's success.

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What types of benefits can Operations Analysts expect at Palantir?

Operations Analysts at Palantir enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, generous paid time off policies, parental leave, and a supportive leave of absence program. Additionally, Palantir offers a 401k plan, fertility and family building benefits, and special stipends, creating a well-rounded support system for all employees.

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Common Interview Questions for Operations Analyst
Can you describe your experience with project management as it relates to the Operations Analyst role?

In answering this question, focus on specific examples of how you've previously managed projects, dealt with roadblocks, and driven outcomes. Showcase your organizational tools and how you prioritized tasks effectively in your past roles.

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How do you handle unexpected issues that arise during a project?

Demonstrate your first-responder mindset by discussing a particular situation where you successfully solved a problem. Explain your approach to troubleshooting and the steps you took to implement a creative solution.

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What strategies do you use to drive operational efficiency?

Discuss your methods for identifying inefficiencies in operations, such as process mapping or data analysis, and provide examples of how you've previously increased efficiency in workflow or project delivery.

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How do you balance differing stakeholder viewpoints when solving a problem?

To address this question, emphasize your collaborative skills. Share an example where you facilitated a discussion that bridged different opinions and helped the team arrive at a consensus for a solution.

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What tools or software are you proficient in that would be beneficial for the Operations Analyst role?

Mention specific tools like project management software (e.g., Asana, Trello) or data analysis tools (e.g., Excel, Tableau). Highlight how these tools have supported your work efficiency in previous positions.

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Describe a time when you implemented a new process that improved a project outcome.

Provide a structured answer by detailing the process you identified, your reasoning for implementing it, and the tangible positive results that came from it, underscoring your innovative thinking.

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How do you prioritize tasks in a fast-paced environment?

Discuss your approach to prioritization, perhaps through techniques like the Eisenhower Matrix or Agile methodologies, and provide examples of how these strategies helped you manage multiple projects effectively.

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Can you give an example of how you've successfully tracked and reported project metrics?

Detail your experience with collecting and analyzing data on project performance, including tools you used and how you communicated this information effectively to stakeholders to inform decision-making.

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What motivates you to excel in an Operations Analyst position?

Reflect on your passion for problem-solving and supporting teams while achieving impactful results. Share a specific example of a project that inspired you and how that aligns with Palantir's mission.

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How do you ensure that you remain detail-oriented in your work?

Explain your techniques for maintaining accuracy, such as checklists and regular reviews. Provide examples that demonstrate your commitment to detail in past projects and how that contributed to successful outcomes.

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Palantir (NYSE: PLTR) helps major institutions solve critical problems using data integration and analysis software. From disaster relief to safer cars, Palantir enhances the capabilities of its partners in various sectors.

125 jobs
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Startup Mindset
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Learning & Development
Work Visa Sponsorship
401K Matching
Equity
Performance Bonus
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 20, 2024

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