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Account Manager, Network Security Specialist

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

You will join an exciting and high growth business unit with Palo Alto Networks positioning the industry’s most comprehensive SASE security platform, with the industry’s broadest security and compliance coverage for applications used by your hybrid workforce, regardless of whether they are at home, on the go, or in the office.

In this role, you will be responsible for managing a territory focusing on Major, Strategic, and Enterprise Accounts. Working closely with Palo Alto business partners and driving sales for our Enterprise Browser security solution, into new and existing customers. It is expected that you deliver or exceed your sales targets in both new business and renewals for ACV and TCV bookings. The role expects you to define your territory, strategies and then lead local execution and in alignment to company strategies and tactics within the Prisma SASE organization. 

Your Impact

  • Win new logos, renew existing customer and expand business within your territory
  • Achieve ACV sales quotas on a monthly and quarterly basis
  • Present regular/accurate forecasting for review
  • Track and report on all opportunities, pipeline, and bookings to provide forecast reports to region management
  • Establish relationships and engage with the local reseller and alliance partners on sales programs and joint activities
  • Develop, share and implement standard methodologies and account strategies to increase our sales penetration of Enterprise Browser into our top accounts
  • Engage with customers to identify and progress opportunities whilst delivering subject matter expertise on Enterprise Browser solutions
  • Qualify and progress leads and opportunities through the sales cycle to closure
  • Keep up-to-date knowledge of Enterprise Browser and other browser technologies as well as the competitive position of the company
  • Conduct consistent training and communications for the sales and channel teams as well as joint engagement within the wider organization
  • Contribute to the larger Palo Alto Network’s Prisma SASE strategy by providing regional specific intelligence and reporting
  • Apply subject matter expertise in training, QBRs, enablement, and other engagement activities
  • Gather “Voice of Customer” and competitive intelligence and share with theater and global Prisma SASE organization
  • Help build and project Palo Alto Networks position

Qualifications

Your Experience

  • 4+ years' experience exceeding sales quota as Account Manager, or Territory Account Manager for a multinational company
  • Sales excellence - ability to demonstrate planning, strategy, qualification and execution
  • Prior experience selling SAAS or Cybersecurity network solutions
  • Existing relationships within the region, including top accounts and reseller partners
  • Excellent communication skills including strong verbal and written skills and proven presentation skills being able to articulate complex topics
  • Experience with target account selling, solution selling, and consultative sales techniques

Additional Information

The Team

Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You’re an amazing salesperson – you’re just looking for something more substantial and challenging as your next step.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $256000 - $352000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Motor-Vehicle Requirement: 
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so.  If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license. 

Average salary estimate

$304000 / YEARLY (est.)
min
max
$256000K
$352000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager, Network Security Specialist, Palo Alto Networks

Join Palo Alto Networks as an Account Manager specializing in Network Security Solutions and help shape the future of cybersecurity! Based in sunny Santa Clara, CA, you'll have the exciting opportunity to manage a territory that focuses on Major, Strategic, and Enterprise Accounts. Your main goal will be to drive sales for our cutting-edge Enterprise Browser security solution, ensuring our clients are protected whether they're working at home, on the go, or in the office. We are looking for someone who is passionate about sales, loves engaging with clients, and thrives in a high-paced environment. At Palo Alto Networks, our mission is clear: we strive to be the go-to cybersecurity partner, and your role will be integral to making that vision a reality. You’ll not only meet but exceed sales targets, build and manage relationships with local resellers and partners, and develop sales strategies tailored to our clients' needs. With a focus on innovative solutions and collaboration, you'll play a pivotal role in aligning local execution with broader company strategies. Join our dedicated team where creativity, diverse ideas, and a commitment to ongoing learning are celebrated, and let’s work together to build a safer digital world for everyone.

Frequently Asked Questions (FAQs) for Account Manager, Network Security Specialist Role at Palo Alto Networks
What are the primary responsibilities of an Account Manager at Palo Alto Networks?

As an Account Manager at Palo Alto Networks, your primary responsibilities will involve managing a designated territory and driving sales for the Enterprise Browser security solution. You will engage with Major, Strategic, and Enterprise Accounts, win new clients, renew existing contracts, and expand business within your territory. Expect to achieve your sales quotas through effective relationship building, strategic planning, and presenting accurate forecasts to management.

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What qualifications do I need to become an Account Manager at Palo Alto Networks?

To become an Account Manager at Palo Alto Networks, you should have at least 4 years of experience exceeding sales quotas in roles such as Account Manager or Territory Account Manager. Proven experience in selling SaaS or cybersecurity network solutions is essential, along with strong communication skills to articulate complex topics effectively. Existing relationships within your region, particularly with top accounts and reseller partners, will greatly benefit your success.

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What does success look like for an Account Manager at Palo Alto Networks?

Success for an Account Manager at Palo Alto Networks is defined by your ability to win new logos, renew existing customers, and expand business within your assigned territory. Achieving your ACV sales quotas on a monthly and quarterly basis while providing accurate sales forecasts is critical. Building strong relationships with clients and local partners, while continually training and enabling sales teams, will also contribute to your success in this role.

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What is the sales environment like at Palo Alto Networks for the Account Manager role?

The sales environment at Palo Alto Networks is dynamic and solution-focused. As an Account Manager, you will have the opportunity to work collaboratively with large organizations, helping them to address complex cyberthreats with innovative solutions. The supportive team culture emphasizes shared success, continuous learning, and the use of rich resources, keeping you well-equipped to meet your clients' needs and drive sales effectively.

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How does Palo Alto Networks support its employees in their career development as Account Managers?

Palo Alto Networks invests in its employees' career development through personalized learning opportunities and various wellbeing programs. As an Account Manager, you can take advantage of ongoing training sessions, access to up-to-date research, and mentorship from experienced team members. The company fosters a culture where your unique ideas are valued, allowing you to grow and excel in your role.

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Common Interview Questions for Account Manager, Network Security Specialist
Can you describe your approach to sales as an Account Manager?

When discussing your sales approach in an interview for the Account Manager role at Palo Alto Networks, emphasize your understanding of target account selling. Illustrate how you develop tailored strategies to meet the unique needs of clients while effectively managing relationships. Providing examples of previous successes in closing deals can bolster your response.

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How do you handle objections from potential customers?

In your response, explain that handling objections involves active listening and empathy. Mention that you seek to understand the client's concerns and provide tailored solutions that address their needs. Sharing a specific instance where you successfully overcame an objection can demonstrate your skills effectively.

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What strategies do you use to stay informed about industry trends in cybersecurity?

Discuss your commitment to ongoing learning by regularly reading industry publications, attending webinars, and participating in relevant networking events or professional organizations. Emphasize the importance of keeping abreast of trends to better serve your clients as an Account Manager at Palo Alto Networks.

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Can you provide an example of how you successfully increased sales in your previous roles?

When answering this question, provide a specific example where you utilized strategic planning and relationship-building to drive sales. Highlight the tactics you deployed and the measurable impact they had on your sales numbers, showing your ability to achieve and exceed quotas as an Account Manager.

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How do you approach forecasting sales performance?

Explain your detailed and methodical approach to forecasting sales. Highlight how you analyze past performance metrics, current trends, and customer feedback. Mention your experience in utilizing sales tools and software that aid in providing accurate forecasting, a critical skill for the Account Manager role at Palo Alto Networks.

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What role do partnerships play in your sales strategy?

Emphasize the significance of partnerships in extending your sales reach and enhancing client engagement. Discuss how you cultivate relationships with regional resellers and alliances to coordinate sales programs, which can lead to increased efficiency and success in your sales role.

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How do you tailor your presentation style when pitching to clients?

Indicate that tailoring your presentation style to meet the audience is key. Discuss how you assess your clients' needs beforehand and modify your communication style accordingly, whether that means focusing on technical details, business benefits, or high-level overviews.

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What is your experience with consultative selling techniques?

Share your understanding of consultative selling, emphasizing the importance of asking the right questions to uncover client needs. Provide an example of how you've effectively used this technique to build long-term relationships and close deals, showcasing your qualifications for the Account Manager position.

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How do you prioritize your work when managing multiple accounts?

Discuss your organizational and time management skills. Explain that you use tools or systems to prioritize tasks based on urgency and impact on sales goals, allowing you to focus on high-potential accounts while maintaining steady progress across your portfolio.

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What motivates you to excel in a sales environment?

Reflect on both intrinsic and extrinsic motivators, such as the desire to meet challenges, the satisfaction from helping clients solve problems, and the rewards that come with exceeding targets. Relating these motivators to the Account Manager role at Palo Alto Networks can help personalize your response.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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March 22, 2025

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