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Senior Manager, Revenue Operations

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

The Senior Manager of Revenue Operations is a key Palo Alto Networks accounting team member. This individual will report to the Director of Revenue Operations, lead Palo Alto Networks’ key revenue accounting and operations areas, and be a strategic business partner who advises on the direction of the business, operational improvements and executes operational excellence.  She or he will oversee and ensure the timely and accurate delivery of revenue results. This individual will also provide leadership in developing effective financial reporting to ensure the financial integrity of revenue.

He or she will serve as a key confidante and trusted advisor to the Director of Revenue Operations and VP of Revenue Operations on revenue accounting and related financial control matters. He or she will be a strong communicator with responsibility for educating the senior leadership team on important revenue issues.  The individual we seek is intelligent, agile, pragmatic, hard working and a quick thinker. 

The candidate will be responsible for overseeing revenue close accounting activities, leading projects, developing new processes and improving the month-end revenue close process. He or she brings a compelling track record of delivering shareholder value as an accounting leader in a complex, public organization. She or he brings a breadth of finance experiences, business acumen, and leadership skills to the role.  We seek a collaborative, assertive, and energetic executive who is passionate about creating value for the Company; he or she will have exceptional intellect, emotional intelligence, business and finance acumen, and leadership skills to develop and deliver a vision for the revenue operations team.

Your Impact

  • Manage specific areas of revenue accounting, including transactional, internal controls and SEC reporting - Evaluate current accounting practices and policies to ensure continuous improvement and meet current and future requirements
  • Lead the Company’s revenue close process, including management reporting metrics and, importantly, the accurate and timely reporting of revenue - Continually evaluate opportunities to drive greater efficiencies and effectiveness in processing and the close process while ensuring a balanced workload within the organization
  • Serves as a trusted advisor to the Director and VP, and other senior leaders on revenue accounting, financial reporting, process, systems and control matters - Serves as a key partner to the Director and VP on strategic business initiative by understanding and communicating the accounting and finance implications of various growth strategies and transactions
  • Provides robust data management practices with consistent definitions, ensuring Palo Alto Networks has a single view of the financial and business facts to support management decisions
  • Lead a high-performing and high-potential team, serving as a strong positive leader, coach, and advisor who is willing to roll up his or her sleeves to work alongside the team and sharing process and technical expertise to continually improve the organization’s capabilities
  • Coordinate a team in multiple locations with employees and work performed in an international center of excellence - Instil a performance culture resulting in meaningful cross-functional business process transformation and automation to increase efficiency and effectiveness, as well as meeting the needs of a high growth business in multiple locations

Qualifications

Your Experience 

  • 9+ years of progressive accounting experience. Public company/SEC reporting, revenue recognition, SOX compliance experiences are required
  • Experience working in a publicly traded, global company with a team geographically disbursed - Experience building and up-leveling high-performing accounting and controls organizations
  • Expert in ASC 606 revenue recognition accounting principles within enterprise and SaaS / software companies
  • Comfortable working with ambiguity, solving problems, and managing timelines in a rapidly changing environment
  • Demonstrate a strong sense of urgency in meeting targets, routinely benchmarking his or her own work and the team’s work to drive operational excellence
  • Bring strong experience in building, improving, or maintaining large-scale quote to revenue systems to support complex and high-growth environments
  • Proactively seek to improve processes and implement best in class solutions, raise quality and productivity
  • Engage the accounting team to understand Palo Alto Networks’ direction and organizational vision and how accounting contributes to larger, strategic goals - Comfortable working with a diverse international team
  • Partner cross-functionally with a genuine give-and-take approach, where both act as true peers and decisions are shared to further Palo Alto Networks
  • An undergraduate degree in accounting, finance, economics, or a related field is preferred or equivalent military experience - CPA is required
  • Promotes a work environment of passion, fun and excitement

Additional Information

The Team

The team is a fun group of specialists who are responsible for ensuring our consolidated revenue results are complete and accurate with policies, procedures and systems ensuring compliance with GAAP and other regulatory standards. They work closely with other departments, such as IT, FP&A, sales operations, legal, investor relations, product development to ensure timely and accurate reporting.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $138000 - $223500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$180750 / YEARLY (est.)
min
max
$138000K
$223500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Revenue Operations, Palo Alto Networks

Join us at Palo Alto Networks as a Senior Manager, Revenue Operations in Santa Clara, CA, where your expertise will drive our mission of protecting the digital way of life! This pivotal role involves overseeing revenue accounting processes and operations while collaborating with the Director of Revenue Operations. You’ll be a strategic partner advising on business direction and operational improvements, ensuring timely and accurate revenue reporting. You'll lead revenue close processes, oversee internal controls, and serve as a trusted advisor to senior leadership on financial matters. At Palo Alto Networks, we value innovation and collaboration, and we’re looking for a quick-thinking, intelligent leader who thrives in a dynamic environment. With over 9 years of progressive accounting experience, particularly in publicly traded organizations, you’ll bring expertise in ASC 606 and SOX compliance to the table, helping us maintain the integrity of our revenue processes. Our culture fosters creativity, ongoing learning, and cross-functional teamwork, providing you with a chance to showcase your leadership skills by mentoring a high-performing team. If you're ready to contribute to a future where cybersecurity flourishes and help shape meaningful processes in our company, we’d love to hear from you. Together, we can ensure every day is safer and more secure than the one before.

Frequently Asked Questions (FAQs) for Senior Manager, Revenue Operations Role at Palo Alto Networks
What does a Senior Manager, Revenue Operations do at Palo Alto Networks?

The Senior Manager, Revenue Operations at Palo Alto Networks is responsible for overseeing key revenue accounting areas and ensuring the timely and accurate delivery of revenue results. This role includes managing revenue close processes, advising senior leadership on financial reporting, and driving improvements within revenue operations.

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What qualifications are needed for the Senior Manager, Revenue Operations position at Palo Alto Networks?

Candidates for the Senior Manager, Revenue Operations role at Palo Alto Networks should have over 9 years of progressive accounting experience, expertise in ASC 606 revenue recognition, and familiarity with public company reporting and SOX compliance. A CPA designation and strong leadership skills are also essential.

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How does the Senior Manager, Revenue Operations contribute to the financial health of Palo Alto Networks?

The Senior Manager, Revenue Operations supports financial health by evaluating accounting practices, ensuring compliance with GAAP, managing the revenue close process, and advising senior leaders on accounting implications of business strategies, ultimately driving operational excellence and efficiency.

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What type of team environment can a Senior Manager, Revenue Operations expect at Palo Alto Networks?

At Palo Alto Networks, the Senior Manager, Revenue Operations will lead a high-performing team in a collaborative and inclusive environment, where open communication and cross-functional collaboration are encouraged. The role emphasizes mentorship and the professional development of team members.

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What opportunities for growth exist in the Senior Manager, Revenue Operations role at Palo Alto Networks?

The Senior Manager, Revenue Operations role at Palo Alto Networks offers opportunities for growth through involvement in strategic initiatives, the chance to implement best-in-class solutions, and the ability to drive meaningful process transformations that contribute to the company’s overall success.

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Common Interview Questions for Senior Manager, Revenue Operations
Can you explain your experience with ASC 606 revenue recognition and its implications for our organization?

To answer this question effectively, discuss your familiarity with ASC 606 principles, including how you've applied them in previous roles. Highlight specific challenges you faced and how you addressed them, showcasing your problem-solving skills and understanding of revenue recognition.

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Describe a successful project you led related to revenue operations. What were the outcomes?

Focus on a specific project that demonstrates your leadership capabilities. Outline the project's objectives, your role in guiding the team, challenges you overcame, and measurable outcomes that improved revenue processes or financial reporting.

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How do you ensure compliance with SOX regulations in revenue accounting?

Share your strategies for maintaining SOX compliance, including regular audits, documentation processes, and staff training initiatives. Providing real-life examples of how you managed compliance in your previous roles will strengthen your response.

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What is your approach to mentoring and developing a high-performing team?

Discuss your mentoring philosophy, specific methods you've used to foster team growth, and examples of success stories. Emphasize the importance of open communication and providing constructive feedback.

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How do you handle tight deadlines during the revenue close process?

Explain your time management strategies for ensuring that deadlines are met. Discuss prioritization techniques, team collaboration, and how you maintain service quality even under pressure.

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What metrics do you typically track to measure the efficiency of revenue operations?

Provide a list of key performance indicators (KPIs) relevant to revenue operations, such as revenue growth rates, days sales outstanding (DSO), or accuracy of revenue forecasts. Tailor your answer to show how these metrics align with Palo Alto Networks’ business goals.

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How do you communicate complex financial concepts to non-financial stakeholders?

Share techniques you've used to simplify complex financial information, including using visuals, relatable examples, and focusing on the strategic implications rather than technical jargon. Highlight any feedback you've received on your communication skills.

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Describe your experience working in a geographically distributed team.

Talk about the challenges and advantages of managing a remote or distributed team. Highlight tools and practices you embrace for effective communication and collaboration across different locations to ensure all team members feel included.

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What is your approach to continuous improvement in revenue operations?

Discuss a systematic method you've applied for continuous improvement, such as implementing feedback loops, process automation, and regular reviews of existing practices. Emphasize your openness to innovation and adaptability in a changing environment.

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Why do you want to work with Palo Alto Networks as a Senior Manager, Revenue Operations?

Your answer should reflect an understanding of Palo Alto Networks' mission and culture. Convey your enthusiasm for the company's dedication to cybersecurity and how your skills and values align perfectly with their objectives, ensuring you can positively contribute to the team.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
January 12, 2025

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