Funding Specialist - Toyota Bloomington

As a Funding Specialist at Toyota Bloomington, you will be in charge of managing the intricacies of the car buying process. Your responsibilities will include ensuring proper titling and signatures, supporting customer service efforts, and reviewing documentation for completeness. You'll also manage contracts, coordinate with banks, and maintain compliance with Walser’s standards to ensure a smooth operational flow.

To excel as a Funding Specialist at Toyota Bloomington, you should have previous experience in a fast-paced customer-focused environment. Excellent communication skills, both written and verbal, are essential. A collaborative attitude and the ability to meet deadlines in a support function are also vital for success in this role.

When you join Toyota Bloomington as a Funding Specialist, you'll enjoy a range of benefits including medical, dental, and vision coverage, along with HSA/FSA options. Additionally, we offer paid parental leave, life insurance, 401K with employer match, adoption assistance, and pet insurance among other perks.

At Toyota Bloomington, diversity and inclusion are at the core of our values. We operate Employee Resource Groups, such as Women of Walser and Drive with Pride, to provide support and resources for underrepresented communities. We are an Equal Opportunity Employer committed to creating a welcoming environment for all.

The compensation range for Funding Specialists at Toyota Bloomington is between $19.00 to $23.00 per hour, depending on your previous experience. This competitive wage reflects our commitment to valuing your skills and contributions to the team.

In your response, focus on specific instances where you've handled documentation efficiently, perhaps mentioning types of documents you've managed. Highlight your organizational skills and how they contribute to maintaining compliance and smooth operations.

Mention your methods for prioritizing tasks, such as creating checklists or using digital tools. Discuss your ability to work under pressure and meet deadlines while ensuring that all contracts are compliant and accurate.

Discuss your approach to customer service, including active listening and clear communication. Provide an example of a time you successfully resolved a customer's financing concern, emphasizing your ability to explain complex information simply.

Highlight skills such as attention to detail, strong communication, and the ability to work in a team. You might also discuss your adaptability, considering the fast-paced and ever-changing nature of the automotive industry.

Explain your methods for keeping informed about company policies and your proactive approach in double-checking documents. Providing examples of how you've maintained compliance in previous roles would strengthen your answer.

Share a specific instance where you faced a challenge, detailing the steps you took to resolve the issue. Highlight your problem-solving skills and how your actions positively impacted the outcome.

Talk about your personal strategies for staying positive, such as taking breaks, practicing mindfulness, or celebrating small victories. Emphasize how a positive attitude enhances team collaboration and customer satisfaction.

Demonstrating knowledge of Walser's core values, like 'Do The Right Thing' and 'Lead By Example,' shows your alignment with the company culture. Discuss how these values resonate with you and how you've exemplified them in your previous work.

Mention your experience with relevant software or systems, such as CDK or other contract management tools. Express your adaptability in learning new technologies when necessary.

Your answer should reflect your enthusiasm for the role, reasons for choosing Toyota Bloomington, and how your skills and experience make you a perfect fit. Highlight your commitment to customer service and your eagerness to contribute to the team's success.