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Solutions Consultant - SLED - job 1 of 4

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

  • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
  • Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
  • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
  • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
  • Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
  • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
  • Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
  • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
  • Understanding the competitive landscape and effectively differentiating our leadership 
  • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
  • (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Qualifications

Your Experience

  • Understanding of data networking and/or modern application design and cloud architectures
  • Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
  • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role - prior experience in a pre-sales role is ideal
  • Creating and delivering technical presentations, workshops, or technical validation engagements 
  • Experience in selling, designing, implementing, or managing one or more of the following solutions - Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
  • Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
  • Proficient in English

Additional Information

The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures. 

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$235500 / YEARLY (est.)
min
max
$198000K
$273000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Consultant - SLED, Palo Alto Networks

Are you ready to take your career to the next level as a Solutions Consultant at Palo Alto Networks in beautiful Portland, Oregon? We're on a mission to redefine cybersecurity, and we need creative thinkers like you to help us elevate our customer engagement. As a Solutions Consultant, you'll step into a pivotal role, acting as the technical cornerstone in our client's security transformation journeys. Your expertise will guide them through their unique challenges, helping them realize the true value of their investments in our cutting-edge solutions. You will craft strategic, technical account plans that not only meet but exceed sales quotas by working collaboratively with various teams, including Professional Services and Customer Success. Curiosity is the mantra of our Solutions Consultant team, and we empower you to see complex issues as opportunities to innovate and excel. With your comprehensive understanding of data networking, modern application design, and cybersecurity solutions like Network Security and SASE, you'll amaze clients with high-level designs tailored to their business needs. Here at Palo Alto Networks, we value ongoing learning and provide numerous resources to ensure your professional growth. Join us in shaping a world where every day is safer and more secure. Are you in?

Frequently Asked Questions (FAQs) for Solutions Consultant - SLED Role at Palo Alto Networks
What are the primary responsibilities of a Solutions Consultant at Palo Alto Networks?

As a Solutions Consultant at Palo Alto Networks, you'll play a crucial role in guiding customers through their security transformation journey. Your main responsibilities include defining technical solutions that align with customer business imperatives, conducting discovery sessions to understand their needs, and ensuring they realize the value of their investments.

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What qualifications do I need to become a Solutions Consultant with Palo Alto Networks?

To become a Solutions Consultant with Palo Alto Networks, a solid understanding of data networking, modern application design, and implementing cybersecurity solutions is essential. Prior experience in a pre-sales role is ideal, as is the ability to influence decision-makers and effectively communicate complex technical concepts.

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How does Palo Alto Networks support the development of its Solutions Consultants?

Palo Alto Networks places a strong emphasis on ongoing learning and professional development for its Solutions Consultants. With programs focused on personal wellbeing, mental health, and tailored learning opportunities, you will have access to resources that foster your growth and success in your role.

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What types of solutions will a Solutions Consultant sell at Palo Alto Networks?

As a Solutions Consultant, you will be involved in selling a wide array of solutions, including Network Security, SASE, SaaS, CNAPP, and SOC Transformation Technologies, ensuring that each solution aligns with your customers' business needs to enhance their security posture.

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What is the culture like at Palo Alto Networks for Solutions Consultants?

The culture at Palo Alto Networks is collaborative and innovative. As a Solutions Consultant, you'll be part of a team that values integrity and inclusion, working together to challenge the status quo in cybersecurity and striving for collective success in protecting clients' digital environments.

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Common Interview Questions for Solutions Consultant - SLED
Can you describe a challenging technical solution you developed as a Solutions Consultant?

When answering this question, focus on a specific example where you identified a complex problem, articulated the customer's needs, and developed a comprehensive technical solution that successfully addressed the issue while facilitating client buy-in.

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How do you approach building relationships with key stakeholders?

Detail your strategy for engaging with stakeholders, such as understanding their priorities through active listening, being responsive, and consistently demonstrating how your technical solutions align with their business goals.

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What methods do you use to stay updated on cybersecurity trends?

Mention your commitment to continuous learning through industry publications, webinars, and attending cybersecurity events, and how you apply this knowledge to provide innovative solutions for clients.

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How do you ensure the successful implementation of your proposed solutions?

Outline your approach to collaboration with cross-functional teams, ongoing communication with the customer, and monitoring the implementation process to address any challenges that may arise promptly.

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How do you prioritize multiple projects or accounts at once?

Illustrate your organizational and time management skills, perhaps by using tools or methodologies that help you manage competing priorities and ensure deadlines are met while maintaining high standards of quality.

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Describe how you handle objections from clients regarding technical solutions.

Demonstrate your ability to approach objections by seeking to understand the client's concerns, providing clear and factual information to address their doubts, and using examples from past successes to reassure them.

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What is your experience with conducting technical workshops or presentations?

Share an example of a workshop or presentation you conducted, describing how you engaged the audience, tailored your content to meet their needs, and evaluated the success of the session afterward.

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Can you discuss your experience with cross-platform solutions?

Emphasize your familiarity with devising cross-platform solutions that meet diverse customer needs, illustrating how you have successfully coordinated with multiple teams or stakeholders to execute these solutions.

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What role does curiosity play in your work as a Solutions Consultant?

Highlight how curiosity drives you to seek deeper insights into customer needs, encourages innovative thinking, and ultimately leads to better outcomes in terms of solution design and implementation.

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How do you differentiate Palo Alto Networks from its competitors in your pitches?

Discuss your understanding of the competitive landscape and your strategy for highlighting Palo Alto Networks’ industry leadership, innovative solutions, and commitment to customer success during client engagements.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
December 13, 2024

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