Hybrid Account Director (m/f/d) - Talent Solutions

As a Hybrid Account Director (m/f/d) for Talent Solutions at LinkedIn, your main responsibilities include establishing and managing customer relationships to drive revenue, engaging with clients primarily in the DACH market, and executing renewal and new business deals. You will actively prospect to maintain a healthy pipeline and develop strategic plans to optimize sales performance within the higher education segment.

To be considered for the Hybrid Account Director (m/f/d) at LinkedIn, candidates should have at least 2 years of sales experience, fluency in English and German, and preferably experience in closing sales, especially in HR or recruitment media. Familiarity with SaaS, e-learning, and the Microsoft Dynamics CRM platform is also advantageous.

The working environment for the Hybrid Account Director (m/f/d) at LinkedIn is designed for flexibility and collaboration. You will operate in a hybrid capacity, balancing time between home and the office in Berlin or Munich. This setup fosters both trust and connection, aligning with LinkedIn's core values and culture of care and inclusion.

Essential skills for success in the Hybrid Account Director (m/f/d) role at LinkedIn include strong analytical and negotiation abilities, adaptability, and excellent communication skills. Additionally, a proven track record of managing prospect situations and closing deals in an evangelist sales environment is crucial for achieving targets in the competitive higher education market.

At LinkedIn, we are deeply committed to the professional growth of our employees, including those in the Hybrid Account Director (m/f/d) role. You will have access to various resources including training programs, mentorship opportunities, and tools that empower you to continuously develop your skills and expertise in the ever-evolving field of sales and talent solutions.

When discussing your experience in a hybrid environment, highlight specific instances where you successfully adapted your strategies to balance remote and in-office interactions. Emphasize how you maintained relationships and closed deals using technology and in-person meetings effectively.

To build strong relationships with higher education clients, focus on understanding their specific needs and challenges. Ask open-ended questions to gauge their requirements and use your expertise with Talent Solutions to provide tailored solutions that truly add value.

Share strategies like maintaining a robust prospecting routine, leveraging CRM tools for follow-ups, and utilizing data-driven insights to tailor your approach. Highlight the importance of continuous learning and adapting to market changes to exceed set targets.

When asked about successful negotiations, recount a specific instance where you navigated challenges and reached a beneficial agreement for both parties. Focus on the skills you employed—listening, empathy, and creativity—to find common ground.

Emphasize your organizational skills by discussing tools and methods you use to manage client information, track interactions, and prioritize tasks. Mention how you set reminders and regularly update your CRM to stay on top of each account's needs.

In your response, provide a scenario where market fluctuations or client feedback prompted you to pivot your sales strategy. Explain the changes you made and how they ultimately benefited your clients and your sales metrics.

Discuss your intrinsic motivations like the drive to help clients succeed, achieving personal and team goals, and the excitement of closing deals. Link your motivations back to how they resonate with LinkedIn’s mission of creating economic opportunity.

Talk about the data analysis tools you utilize to track sales performance, identify trends, and inform your outreach strategies. Mention how using data helps you tailor your messaging and predict client needs, enhancing your overall effectiveness.

Highlight your familiarity with Microsoft Dynamics or other CRMs by describing your experience with tracking sales activities, managing client relationships, and generating reports. Emphasize how CRM proficiency allows you to streamline processes and maintain high productivity.

Outline your approach to managing challenging client situations, emphasizing active listening, empathy, and problem-solving skills. Discuss a specific instance where you successfully resolved an issue, turning a potentially negative experience into a positive outcome for the client.