Solutions Architect

As a Solutions Architect at PAR Technology Corporation, your primary responsibilities include providing technical leadership during onboarding and deployment phases and ensuring exceptional customer satisfaction through implementation and support. You will perform infrastructure and requirements analysis for customer environments while designing, building, and testing custom software solutions. You'll also collaborate with internal cross-functional teams to align on deployment and support readiness.

To become a Solutions Architect at PAR Technology Corporation, you typically need a four-year technical degree or equivalent experience, along with strong knowledge of application design and database tools specific to the restaurant industry. Excellent communication skills, strong analytical abilities, and a proactive approach in a dynamic, customer-centric environment are also essential to excel in this position.

PAR Technology Corporation is committed to fostering the potential of its employees. As a Solutions Architect, you will have opportunities to continuously learn and stay updated with evolving technologies in the restaurant tech sector. Networking with cross-functional teams and participating in training programs will further enhance your skills and career growth within the company.

The interview process for a Solutions Architect position at PAR Technology Corporation typically consists of three stages. It begins with a phone screen conducted by the Talent Acquisition Team, followed by a video interview with the Hiring Manager via MS Teams. Lastly, candidates have a video interview with the team, allowing you to meet potential colleagues and understand team dynamics.

As a Solutions Architect at PAR Technology Corporation, you will engage in a variety of projects including designing custom solutions for menus and online ordering systems, supporting lab and pilot environments, and developing scalable implementation processes tailored to customer needs. Your work will directly impact the usability and effectiveness of technology solutions implemented across countless restaurant locations.

When answering this question, highlight your past experiences with application design and specific database tools you have utilized. Discuss any relevant projects you worked on within restaurant settings and how your contributions added value to the business or improved operational efficiency.

Use this opportunity to explain your analytical approach and the frameworks you use for effective problem-solving. Discuss how you identify issues, gather requirements, and implement solutions while maintaining a customer-centric focus during onboarding processes.

Show your enthusiasm for learning by discussing specific resources you utilize, such as industry blogs, online courses, webinars, or attendance at tech conferences. Mention how you apply new learnings to benefit your role and the company.

When answering this question, outline a specific project you led, detailing your role, the challenges you faced, and the outcomes. Highlight your leadership skills and any collaborative efforts that contributed to project success.

Focus on your ability to tailor communication styles to different audiences. Provide examples of how you've successfully facilitated discussions, presentations, or training sessions that engaged both technical and non-technical team members.

Discuss your training methodologies, including the use of hands-on demonstrations, tailored documentation, and learning management systems. Emphasize your experience in adapting training content to meet the unique needs of various customers.

Share your process for effective prioritization, such as using task management tools, setting deadlines, and regularly evaluating project statuses. Provide an example of a time when you successfully managed overlapping projects without compromising quality.

Highlight your collaborative approach and how you leverage interpersonal skills to foster strong relationships. Provide examples of how such collaboration has led to successful outcomes in previous roles, including any specific tools or methods you’ve used.

Outline your proactive strategies for identifying and addressing potential barriers. Discuss examples when you effectively resolved issues that facilitated smoother sales or implementation processes.

Share a specific instance where you faced shifting requirements during a project. Describe how you managed the change, what steps you took to adapt, and how you communicated these changes to your team and stakeholders.