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French Speaking Customer Support for Ride-Sharing App Department

🚗 Join the Ride-Sharing Revolution! Patrique Mercier Recruitment ES is on the lookout for a French Speaking Customer Support representative for our Ride-Sharing App Department! If you are fluent in French and have a passion for enhancing customer experiences in a fast-paced environment, we want to hear from you!

In this exciting role, you will assist French-speaking users with their inquiries related to our ride-sharing application, ensuring they enjoy a seamless and enjoyable experience. As a part of a growing team, you'll have the opportunity to contribute to the success of a popular service while making a positive difference in the community. If you’re ready to take on this rewarding challenge, apply today!


Your Responsibilities

  • Deliver exceptional customer support to French-speaking users through various channels, including phone, email, and chat.
  • Assist customers with inquiries related to ride-sharing services, solving issues and providing guidance.
  • Document customer interactions accurately and efficiently in our CRM system.
  • Collaborate with team members to meet service goals and enhance overall user satisfaction.
  • Engage in ongoing training to stay informed about product updates and industry trends.
  • Fluency in French (written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
  • A strong passion for customer service and the ride-sharing industry.
  • Prior experience in customer support is advantageous but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a solution-oriented mindset.
  • Strong analytical skills and meticulous attention to detail.
  • Ability to thrive in a dynamic environment with high customer interaction.

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 20, 2025

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