German Speaking Customer Service for Public Transport Services Department
Patrique Mercier Recruitment ES is seeking dedicated German-speaking individuals to join the Customer Service team for the Public Transport Services Department! In this role, you will assist German-speaking customers with inquiries related to public transport, providing essential information and support to ensure they have a seamless experience. If you are passionate about customer service and enjoy contributing to the community's transportation needs, this is a fantastic opportunity to make a difference. Join us and be part of a team that values service excellence and community engagement!
Your Responsibilities
- Provide exceptional customer service to German-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to public transport services, schedules, and ticketing.
- Resolve issues and complaints promptly and professionally.
- Document customer interactions accurately to improve service quality.
- Collaborate with team members to meet performance goals and enhance customer satisfaction.
- Engage in training sessions to stay informed about public transport policies and best practices.
- Fluency in German (both written and spoken) is essential.
- Strong commitment to customer service and helping the community.
- Experience in customer service is preferred but not mandatory.
- Excellent communication and problem-solving skills.
- Ability to work efficiently both independently and as part of a team.
- Willingness to learn and adapt in a dynamic work environment.
- Passion for public transport services and community engagement!
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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