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German Speaking Customer Support for Virtual Job & Freelance Platforms Dept. image - Rise Careers
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German Speaking Customer Support for Virtual Job & Freelance Platforms Dept.

🌐 Join Our Innovative Team! Patrique Mercier Recruitment ES is excited to offer an exceptional opportunity for a German Speaking Customer Support representative for our Virtual Job & Freelance Platforms Department. If you are fluent in German and have a passion for supporting individuals in their freelance careers, this role is ideal for you!

In this key position, you will assist German-speaking users by providing guidance and support related to our virtual job platforms. Your role will be essential in ensuring a seamless experience for freelancers and job seekers alike. If you're ready to contribute to a dynamic environment and make a significant impact, we want to hear from you!


Your Responsibilities

  • Deliver high-quality customer support to German-speaking clients using our virtual job and freelance platforms.
  • Assist users with inquiries regarding platform features, account issues, and job postings.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to meet service goals and improve user satisfaction.
  • Participate in training and development to stay updated on platform features and industry trends.
  • Fluency in German (written and spoken) is essential.
  • A strong interest in the freelance job market and virtual work environments.
  • Previous experience in customer support is advantageous but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive attitude and ability to work collaboratively within a team.
  • Strong problem-solving skills and attention to detail.
  • Willingness to embrace a culture of learning and development within the organization.

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 19, 2025

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