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Nordic Speaking Customer Service for Grocery Delivery Services Department

Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for Nordic speakers to join the Customer Service team for a leading grocery delivery services department! If you are passionate about helping others and delivering exceptional service, this role is perfect for you. As a Nordic Speaking Customer Service Representative, you will assist customers in providing support for their grocery delivery inquiries, ensuring a smooth and enjoyable shopping experience. Join us and be part of a dedicated team committed to enhancing customer satisfaction!


Your Responsibilities

  • Provide outstanding customer service to Nordic-speaking clients through various channels such as phone, email, and chat.
  • Assist customers with their inquiries, order issues, and any related inquiries regarding grocery delivery.
  • Maintain a friendly and professional demeanor in all customer interactions.
  • Document customer interactions accurately for continued service improvement.
  • Collaborate with team members to resolve issues and meet service goals.
  • Engage in training to stay informed about products and best practices.
  • Fluency in one or more Nordic languages (Danish, Norwegian, Finnish, or Icelandic) is required. Please ensure to clearly state your nationality and native language in your C.V. and/or Cover Letter.
  • Strong passion for customer service and problem-solving.
  • Experience in customer service is an advantage, but not required.
  • Excellent communication and interpersonal skills.
  • A positive attitude and ability to handle challenging situations with grace.
  • Willingness to work in a dynamic team environment.
  • A desire to grow and develop within the grocery delivery services sector!
  • ·         Private Health Insurance
  • ·         Training & Development
  • ·         Performance Bonus
  • ·         2 Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • ·         Fully Paid Relocation Package ( flight, transfer and hotel )
  • ·         Free Greek Lessons, discounts and other perks
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 20, 2025

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