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Nordic Speaking Customer Support for Ride-Sharing App Department

🚗 Join Our Ride-Sharing Revolution! Patrique Mercier Recruitment ES is looking for a Nordic Speaking Customer Support representative for our Ride-Sharing App Department. If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a passion for enhancing the user experience in the tech-driven transportation industry, this role is perfect for you!

In this exciting position, you will assist Nordic-speaking customers with their inquiries and support them as they navigate our ride-sharing platform. Be part of a forward-thinking team and help us create a seamless experience for users. If you're ready to contribute to an innovative service and make a difference, we want to hear from you!


Your Responsibilities

  • Provide exceptional customer support to Nordic-speaking users via various communication channels.
  • Assist customers with inquiries and issues related to the ride-sharing app, ensuring a positive user experience.
  • Document customer interactions accurately in our CRM system.
  • Work collaboratively with team members to achieve service goals and enhance overall customer satisfaction.
  • Participate in ongoing training to stay informed about product updates and industry trends.
  • Fluency in one or more Nordic languages (Danish, Norwegian, Finnish) is essential. Please state your nationality and native language in your C.V. and/or Cover Letter.
  • A strong enthusiasm for customer service and technology.
  • Previous experience in customer support is beneficial but not mandatory.
  • Excellent communication and interpersonal skills.
  • A collaborative team player who thrives in a fast-paced environment.
  • Strong analytical skills and attention to detail.
  • Ability to adapt quickly and solve problems effectively.

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 20, 2025

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