Spanish Speaking Consultant for Online Ticketing & Event Services Department
🌟 Exciting Opportunity: Spanish Speaking Consultant for Online Ticketing & Event Services!
Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Spanish Speaking Consultant to join our Online Ticketing & Event Services Department. This position is ideal for individuals who have a passion for the events industry and excel in delivering top-notch customer service.
As a Consultant in this department, you will engage with Spanish-speaking clients to provide them with comprehensive support for their ticketing and event services inquiries. Your expertise will be essential in guiding customers through our online platforms, ensuring they enjoy a seamless booking experience for their events. If you thrive in a vibrant environment and love helping others, we would love to have you on our team!
Your Responsibilities
- Assist Spanish-speaking clients with inquiries related to online ticketing and event services.
- Guide clients through the ticket purchasing process and provide personalized recommendations based on their needs.
- Troubleshoot and resolve client issues efficiently, ensuring a positive experience.
- Collaborate with event organizers to ensure accurate and relevant event information is available to clients.
- Monitor ticketing trends and provide feedback for service improvement.
- Maintain detailed records of customer interactions and service requests in our CRM system.
- Fluency in Spanish (spoken and written) is required; proficiency in English is a plus. Please include your nationality and native language in your application.
- Experience in customer service, sales, or the events industry is preferred.
- Strong communication skills with a focus on delivering excellent customer satisfaction.
- Ability to analyze customer needs and provide effective solutions.
- Familiarity with online ticketing and event management platforms is advantageous.
- A collaborative attitude and the ability to work well within a team environment.
- Willingness to embrace new challenges and a genuine interest in the events industry.
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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