Spanish Speaking Customer Support for Online Marketplace Platform Department - job 2 of 2
🌟 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to offer an excellent opportunity for a Spanish Speaking Customer Support representative for our Online Marketplace Platform Department. If you are fluent in Spanish and have a passion for providing exceptional service in a fast-paced online environment, we want to hear from you!
In this key role, you will assist Spanish-speaking customers with their inquiries about our online marketplace platform, ensuring they have a seamless and enjoyable experience. If you are ready to be part of an innovative team that values customer satisfaction and personal growth, this is the opportunity for you!
Your Responsibilities
- Provide outstanding customer support to Spanish-speaking clients through various communication channels.
- Assist customers with inquiries related to the online marketplace platform, addressing concerns and providing solutions.
- Accurately document customer interactions in our CRM system.
- Collaborate with team members to meet service goals and enhance overall customer satisfaction.
- Engage in ongoing training to stay updated on platform features and industry trends.
- Your nationality and native language should be clearly stated within your application.
- Fluency in Spanish (written and spoken) is essential.
- A strong passion for customer service and online marketplaces.
- Previous experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical skills and attention to detail.
- Ability to work effectively in a remote environment with outstanding organizational skills.
· Private Health Insurance
· Training & Development
· Performance Bonus
· 2 Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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