German Speaking Customer Service for Fitness & Sports Equipment Department - job 2 of 2
Patrique Mercier Recruitment FR is thrilled to present an opportunity for a German Speaking Customer Service Representative for the Fitness & Sports Equipment Department. This role is ideal for individuals who are passionate about fitness and sports, and enjoy helping customers achieve their health and wellness goals through excellent service.
Responsibilities
- Provide outstanding customer service to German-speaking clients via phone, email, and chat channels.
- Assist customers with inquiries related to fitness and sports equipment, including product specifications, availability, and pricing.
- Resolve customer complaints and provide effective solutions to ensure satisfaction.
- Document customer interactions and maintain records within the customer service system.
- Stay updated on the latest fitness trends and product offerings to help customers make informed choices.
- Collaborate with the sales and technical support teams to address customer needs efficiently.
- Engage with customers to promote fitness programs and services offered by the company.
- Fluency in German and English, both written and spoken.
- Prior experience in customer service, particularly in the fitness, sports, or retail industry.
- Strong communication and interpersonal skills.
- Problem-solving mindset with the ability to handle customer inquiries professionally.
- Proficient in customer service software and Microsoft Office applications.
- Attention to detail and excellent organizational skills.
- A personal interest in fitness and sport to connect with customers effectively.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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