Dutch Speaking Customer Service for Smart Home Technology Department
Patrique Mercier Recruitment is a premier recruitment agency dedicated to connecting exceptional talent with leading job opportunities across Greece. We are thrilled to announce an exciting opening for a Dutch Speaking Customer Service representative for the Smart Home Technology Department. This role is perfect for individuals passionate about technology and providing excellent customer service. In this position, you will assist Dutch-speaking customers with inquiries related to smart home products and solutions, ensuring that each customer receives exceptional support and guidance. If you are eager to join a dynamic team and help customers navigate the world of smart technology, we encourage you to apply!
Responsibilities
- Provide high-quality customer service via phone, email, and chat to Dutch-speaking clients.
- Assist customers with inquiries about smart home products, installations, and troubleshooting.
- Resolve customer complaints effectively, ensuring satisfaction and retention.
- Educate customers on product features and best practices for smart home technology.
- Document customer interactions and manage feedback in the system.
- Collaborate with team members to enhance service quality and improve processes.
- Stay updated on the latest smart home technology trends and product offerings.
- Fluency in Dutch (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service, particularly in technology or related fields, is advantageous.
- Excellent problem-solving skills with a customer-first mindset.
- Ability to work independently and as part of a collaborative team.
- Interest in smart home technology and willingness to learn.
- Proficient in using digital tools and customer management software.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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