Portuguese Speaking Customer Service for Fashion & Apparel Department
Patrique Mercier Recruitment is an esteemed agency dedicated to connecting talented candidates with exciting job opportunities in Greece. We are currently seeking a Portuguese Speaking Customer Service representative for the Fashion & Apparel Department of a renowned company. This role is perfect for individuals who have a passion for fashion and a strong commitment to providing excellent customer service. In this position, you will assist Portuguese-speaking customers with their inquiries related to fashion products, orders, and returns, while also providing personalized styling advice and product information. Your fluency in Portuguese will be vital in ensuring a seamless shopping experience for our clients. If you are eager to work in a vibrant industry and make a positive impact on customer satisfaction, we would love to hear from you!
Responsibilities
- Deliver exceptional customer service through phone, email, and chat communications in Portuguese.
- Assist customers with inquiries about fashion products, order statuses, and returns.
- Provide individualized styling advice and product recommendations.
- Handle customer complaints effectively while upholding a positive brand image.
- Maintain detailed and accurate records of customer interactions.
- Work collaboratively with team members to enhance overall service quality.
- Stay informed about the latest fashion trends and product offerings to assist customers.
- Fluency in Portuguese (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Previous experience in customer service, particularly in the fashion or retail sector, is highly desirable.
- Excellent problem-solving skills and a friendly demeanor.
- Ability to work independently and as part of a collaborative team.
- A genuine passion for fashion and customer engagement is essential.
- Proficient in using digital tools and customer relationship management software.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
Average salary estimate
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