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Nordic Speaking Customer Service for Hotel Reservations & Hospitality Department

Patrique Mercier Recruitment is proud to present an exciting entry level opportunity for Nordic Speaking Customer Service professionals in the Hospitality and Hotel Reservations sector in Greece.

This role is perfect for individuals who excel in a fast-paced environment and have a passion for providing top-tier customer service to clients in the hotel and travel industry.

As part of our commitment to connecting talent with leading employers, we seek candidates who can communicate effectively in Nordic languages while addressing customer inquiries and reservations. Working with our esteemed partners in the hospitality sector, you will play an integral role in creating memorable experiences for guests and ensuring seamless service. Join us and become part of a dynamic team that values customer satisfaction and cultural diversity!

Responsibilities

  • Provide exceptional customer service to Nordic-speaking clients regarding hotel reservations and inquiries.
  • Manage reservations, cancellations, and modifications through various communication channels.
  • Assist guests with information about the hotel services, amenities, and local attractions.
  • Ensure accurate documentation of customer interactions and service issues.
  • Collaborate with hotel management and staff to resolve any guest concerns promptly.
  • Stay up-to-date on hotel policies, procedures, and promotions to enhance guest interactions.
  • Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) and English (both written and spoken).
  • Strong communication and interpersonal skills with a customer-focused approach.
  • Ability to multitask and work efficiently in a busy environment.
  • Proficient in using customer relationship management (CRM) software and booking systems.
  • Problem-solving skills and the ability to handle difficult situations with professionalism.
  • Willingness to embrace a diverse and dynamic working environment.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Competitive Salary by Greek standards
  • Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
  • Free Greek Lessons, Engagement Activities
Patr​ique Mercier Recruitment Glassdoor Company Review
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Average salary estimate

$27500 / YEARLY (est.)
min
max
$25000K
$30000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Full-time, remote
DATE POSTED
March 29, 2025

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