Dutch Speaking Customer Advisor for Premium Coffee Appliances - Remote in Greece - job 2 of 3
Patrique Mercier Recruitment PT is thrilled to offer a unique opportunity for a Dutch Speaking Customer Advisor for Premium Coffee Appliances to join our remote team in Greece! In this exciting role, you will provide exceptional customer service to our Dutch-speaking clients, assisting them with inquiries about our premium coffee appliances. Your enthusiasm for coffee and commitment to customer satisfaction will be key in helping customers find the perfect products for their needs. If you are looking to join a dynamic team while working from anywhere in Greece, this is the opportunity for you!
Responsibilities
- Serve Dutch-speaking customers by providing outstanding support and guidance regarding premium coffee appliances.
- Respond to customer inquiries promptly, delivering accurate information and solutions.
- Guide customers through the purchasing process, ensuring a seamless and supportive experience.
- Effectively manage customer complaints and concerns while maintaining a positive customer relationship.
- Stay updated on product lines, features, and promotions to inform and assist customers accordingly.
- Work collaboratively with colleagues to improve service delivery and enhance customer satisfaction.
- Maintain thorough records of customer interactions and transactions.
- Fluency in Dutch and English is essential; knowledge of additional languages is an advantage.
- Previous experience in customer service or a related field is preferred.
- Excellent communication and interpersonal skills with a customer-centric attitude.
- Strong problem-solving skills and the ability to address customer inquiries effectively.
- Attention to detail and excellent organizational abilities.
- A genuine interest in coffee and familiarity with coffee appliances is a plus.
- Able to work effectively in a remote environment with a reliable internet connection.
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Competitive performance bonuses.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
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