French Speaking Search Engine Customer Consultant For Online Department
Patrique Mercier Recruitment PT is thrilled to announce an exciting opportunity for a French Speaking Search Engine Customer Consultant specifically for our Online Department. We are seeking a motivated and detail-oriented individual fluent in French, who is passionate about providing excellent customer support in the digital space. In this role, you will be responsible for assisting our French-speaking clients with their inquiries related to our online search engine services, ensuring they receive exceptional service and guidance.
Key Responsibilities
- Assist French-speaking clients with inquiries regarding our online search engine products and services.
- Effectively troubleshoot and resolve customer issues, providing practical solutions to enhance user satisfaction.
- Guide clients on optimizing their use of our online search engine functionalities.
- Deliver outstanding customer service by promptly responding to all inquiries and addressing complaints professionally.
- Stay updated on the latest product enhancements and changes to inform and assist customers effectively.
- Collaborate with internal teams to improve the overall customer experience in our online department.
- Document all client interactions accurately and maintain thorough records of inquiries and resolutions.
- Fluency in French and English is essential; proficiency in additional languages is an advantage.
- Prior experience in customer service or consultancy roles is preferred.
- Excellent written and verbal communication skills.
- Strong problem-solving skills and attention to detail.
- Ability to manage multiple tasks effectively and prioritize in a fast-paced environment.
- Familiarity with online platforms and relevant software applications is a plus.
- A passion for delivering exceptional customer service and ensuring client satisfaction.
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Competitive performance bonuses.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
Average salary estimate
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