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German Speaking Client Support Representative - Athens (Remote in Greece) image - Rise Careers
Job details

German Speaking Client Support Representative - Athens (Remote in Greece) - job 2 of 2

Patrique Mercier Recruitment PT is thrilled to offer a position for a German Speaking Client Support Representative in a remote capacity from Greece! As a prominent agency specializing in connecting talented professionals with fulfilling job opportunities, we are dedicated to providing exceptional service to clients in their native languages. In this role, you will have the opportunity to assist German-speaking clients, ensuring they receive the support they need in a timely manner. If you're passionate about customer service and looking to work in a vibrant environment while enjoying the flexibility of remote work, this is the perfect opportunity for you!


Responsibilities

  • Deliver high-quality support to German-speaking clients through various communication channels including email, chat, and phone.
  • Address client inquiries and effectively resolve issues to ensure maximum customer satisfaction.
  • Collaborate with team members to enhance service quality and share best practices.
  • Document all client interactions accurately in our CRM system to maintain clear communication history.
  • Guide new clients through the onboarding process, ensuring they are well-acquainted with our services and resources.
  • Recognize client needs and provide tailored solutions to enhance their experience with our products.
  • Participate in ongoing training sessions to stay updated on product information and customer support techniques.
  • Fluency in German and English is essential.
  • Previous experience in customer support or a client-facing role is highly desirable.
  • Excellent communication skills with a strong emphasis on customer care.
  • Strong organizational skills and the ability to manage multiple tasks effectively in a remote setting.
  • Familiarity with customer support software and CRM systems is a plus.
  • Proactive approach to problem-solving with a genuine desire to assist clients.
  • Willingness to work flexible hours, including evenings or weekends when necessary.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

Average salary estimate

$27000 / YEARLY (est.)
min
max
$24000K
$30000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 6, 2025

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