Norwegian Speaking Customer Service for Leading Domestic Appliances - Remote GR

Patrique Mercier Recruitment PT is excited to offer an exceptional opportunity for a Norwegian Speaking Customer Service Representative to join a Leading Domestic Appliances Company in a remote role based in Greece. This industry leader is dedicated to innovating and enhancing day-to-day household experiences through high-quality appliances. If you have a passion for customer service and enjoy helping others, this position is ideal for you. In this role, you will support Norwegian-speaking customers by providing assistance with inquiries and issues related to domestic appliances, ensuring they have the best possible experience with the brand.

Key Responsibilities

• Deliver prompt and courteous customer support in Norwegian, addressing a variety of inquiries related to domestic appliances.
• Assist customers with troubleshooting issues and provide effective solutions to enhance their product experience.
• Document customer interactions accurately and maintain detailed records for future reference and analysis.
• Work collaboratively with internal teams to escalate and resolve complex issues, ensuring efficient communication and follow-up.
• Stay informed about current products and services to provide accurate information and advice to customers.
• Engage proactively with customers to ensure their needs are met and fosters a positive relationship with the brand.
• Participate in training programs to enhance skills and knowledge of domestic appliances and customer service best practices.

• Fluency in Norwegian and strong English communication skills, both written and spoken, are required.
• Previous experience in customer service, particularly within the household appliance or retail sector, is preferred.
• Strong problem-solving skills and a customer-oriented mindset focused on achieving satisfaction.
• Excellent communication skills, with the ability to engage effectively with diverse customers.
• Able to work independently in a remote environment while managing time and tasks efficiently.
• Attention to detail and strong organizational skills for managing inquiries and maintaining accurate records.
• A genuine interest in domestic appliances and related technology is an advantage; however, comprehensive training will be provided.

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.