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Spanish Speaking Customer Service for Aviation Department

Patrique Mercier Recruitment is proud to offer a fantastic opportunity for Spanish Speaking Customer Service Representatives within the Aviation Department. We are dedicated to connecting talented multilingual candidates with top employers in diverse industries, including aviation, technology, and finance. In this role, you will play a critical part in delivering high-quality support to Spanish-speaking clients, assisting them with inquiries related to aviation services and products. This position combines your language skills with a passion for customer service while working in a dynamic environment. Join us at Patrique Mercier Recruitment and take the next step in your career while being part of a team that values your contributions and growth.


Responsibilities

  • Provide outstanding customer service to Spanish-speaking customers via phone, email, and chat.
  • Assist clients with inquiries regarding aviation products and services, ensuring accurate and timely responses.
  • Handle customer complaints and issues with professionalism and empathy.
  • Maintain thorough documentation of customer interactions in the company’s CRM system.
  • Collaborate with team members and other departments to ensure a seamless customer experience.
  • Stay updated on industry trends and company policies to provide the best service possible.
  • Participate in training sessions to continuously improve service skills and knowledge of aviation-related topics.
  • Fluency in Spanish and proficiency in English (both spoken and written).
  • Previous customer service experience, preferably in aviation or a related field.
  • Strong communication, interpersonal, and problem-solving skills.
  • Attention to detail and ability to manage multiple tasks effectively.
  • Computer proficiency, including experience with customer service software and Microsoft Office.
  • A positive and proactive attitude towards customer satisfaction.
  • Willingness to work in a fast-paced environment and adapt to changing needs.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Patr​ique Mercier Recruitment Glassdoor Company Review
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Patr​ique Mercier Recruitment DE&I Review
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Full-time, remote
DATE POSTED
March 3, 2025

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