Patsnap‚ is a global, series E, unicorn SaaS platform that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our user-friendly platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle — using our industry leading domain specific AI to generate and validate ideas to bring innovative products to market faster, better and cheaper. More than 12,000 R&D and IP teams use and trust Patsnap to innovate and bring products to market faster.
We have a vibrant and diverse team with offices in Toronto, London, Shanghai and Singapore. Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom.
This is a hybrid position in our Toronto office. This role has the option to work hybrid throughout the week or fully in office.
Role Summary:
We are looking for an Account Manager to join the Patsnap team where you will play a critical role in managing and expanding relationships within your assigned book of business. Your focus will be on driving customer success by ensuring that clients realize maximum value from Patsnap's offerings. In this role, you will be responsible for achieving annual gross renewal and quarterly expansion targets, while also building long-term, trusted partnerships with clients. Your ability to negotiate contracts, communicate effectively with stakeholders, and identify new business opportunities will be essential to your success in this dynamic and client-facing position.
Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race, religion, national origin, citizenship, sex, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran/military, or disability status, or any other protected status in accordance with federal, provincial/state or local laws.
Even if you don’t meet 100% of the above qualifications, we encourage you to apply and tell us why you’d be a great fit for this role! If you require any accommodations during the interview process, please email us at recruitment@patsnap.com so we can best support you.
At PatSnap, we help companies innovate better. Our innovation intelligence platform helps companies identify technological opportunities that could affect the future growth and survival of their business, so that they can make smarter, more inform...
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