Work Arrangement: Remote, with shifts across three timeframes:
Job Type: Full-time
Holiday Adherence: US/Local holidays
PTO Entitlement: 10 PTO days + 4 sick days
Salary: Competitive, based on experience
Pearl Talent connects the top 1% of global candidates with leading startups in the US and EU. Partnering with companies backed by OpenAI, a16z, and Founders Fund, Pearl fosters career growth with opportunities for promotions and global engagements.
The Company is a Manhattan-based startup transforming the billing and collections industry. Specializing in bulk-priced internet and cable services for property managers and landlords, UTG leverages a tech-enabled communication platform to streamline operations and enhance tenant satisfaction. With nearly 10,000 apartment units secured and a full launch set for March 2025, UTG is poised for rapid growth, offering innovative solutions that deliver value, convenience, and efficiency to its clients.
The Customer Service Representative will be the front-line liaison between the Company and its clients, ensuring seamless customer experiences through professional, empathetic communication. Responsibilities include handling client inquiries, account management, administrative support, and driving process improvements.
Client Interaction:
Account Management:
Administrative Support:
Process Improvement:
Growth Opportunities: Collaborate with world-class AI experts and professionals in a dynamic industry.
Work-Life Balance: Enjoy flexibility in work hours to maintain a healthy balance.
Competitive Compensation: Earn a competitive salary based on your experience and skills.
Professional Development: Access mentorship, training, and global networking opportunities
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